Quality Engineer Manager

James Walsh

**** **** **** ****** • Oak Lawn, Illinois 60453 • 708-***-**** • ********@***.***

Accomplished construction management professional seeking to utilize strengths in project management, quality control, mentorship and cross-functional collaboration in a challenging new position within a progressive organization that offers opportunities for further professional growth. SUMMARY OF QUALIFICATIONS

• Contribute to the formulation of project and deployment strategies, as well as assessing specifications, defining timelines, recommending resource allocation and managing project deliverables.

• Able to lead teams in the on-budget, on-time and on-spec execution of projects, exceeding all stake-holder expectations; employ innovative planning strategies to reduce costs and enhance productivity and quality.

• Proven abilities in quality management, fiscal management, risk/compliance and construction project management from due diligence through project close-out.

• Demonstrated expertise in strategic capital planning, proposal reviews, cost reductions, value engineering, project management, staff training/development, continuous improvement, labor control and safety/regulatory compliance.

• Successfully raised a family and managed a household. CORE COMPETENCIES

• Productivity/Performance Management • OSHA Safety Compliance

• Construction QA/QC • ISO-9001

• Process Improvement • Full-Cycle Project Leadership

• Cross-Functional Team/Subcontractor Management • Strategic Planning

• Operational Enhancement • Client Satisfaction/Profitability PROFESSIONAL EXPERIENCE

F. H. PASCHEN CONSTRUCTION COMPANY, Chicago, Illinois 2008 to 2013 Construction Projects Quality Manager

Responsible for the oversight and administration of quality assurance programs various types of construction activities. Performed construction inspection procedures for civil works projects including renovations of commercial facilities to ensure structural integrity as well as compliance with building codes and all local, state and federal regulations.

• Ensured project costs were in line with the contractor’s initial bid throughout duration of project.

• Analyzed architectural plans/blueprints and specifications outlined in the contract and compared with progress in the field.

• Collaborated with contractors and maintained direct client relationships to ensure projects achieved client goals.

• Identified construction issues and violations; worked with both parties to resolve disputes.

• Created detailed inspection reports and provided to clients; educated clients on the details of each project and how funds were being allocated during the process.

• Ensured all projects are completed accurately, on time and within or under budget; approved and justified all necessary modifications to initial schedule and budget agreements.

• Maintained safety of workplace environment in accordance with all relevant OSHA regulations.

• Interacted effectively with customers, architects, engineers and subcontractors, addressing questions and potential issues proactively; ensured maximum levels of customer satisfaction.

• Analyzed production, performance and quality control metrics; completed daily reporting logs, implemented enhancement plans, coordinated with trades and conducted final project inspections. Selected projects include:

• Renovation projects for the Chicago Transit Authority Brown and Red Lines including renovation of subway escalators and elevators.

• Construction of Concourse “A” at Midway Airport.

• Renovations of Terminals 4 and 5 at O`Hare Airport. CHICAGO TRANSIT AUTHORITY, Chicago, Illinois 1999 to 2008 Quality Coordinator and Records Manager

Designed and implemented a digital records management system to electronically digitize more than 500,000 engineering drawings.

• Performed extensive registration, external and sourcing quality audits for purchase of “L” cars.

• Aligned CTA specifications with product specifications; ensured products produced or purchased met quality standards.

• Conceptualized, managed and facilitated enhancements to programs and projects, ensured strict adherence to regulatory compliance; closely monitored and documented current status pertaining to quality objectives. Continued on Page Two

James Walsh Page Two

CHICAGO TRANSIT AUTHORITY

Quality Coordinator and Records Manager (Continued)

• Developed internal quality policies, procedures and audit protocols; presented material to project teams and management.

• Led the successful implementation of a quality assurance database for increased transparency. AIRCRAFT GEAR CORPORATION, Bedford Park, Illinois 1978 to 1999 Quality Engineer

Utilize extensive quality experience to provide strategic solutions in the manufacture and inspection of aircraft gears, gearboxes, and other products along with the methods used to meet the manufacturing standards of the industry.

• Provided troubleshooting and problem solving within manufacturing environment to ensure parts were machined to meet specifications and tolerances.

• Developed expertise in coordinate measuring machines, micrometers, height gages, calipers and comparators. CITY OF CHICAGO, SOUTH WATER PURIFICATION PLANT, Chicago, Illinois 1973 to 1978 Quality Control Chemist

Performed tests on raw Lake Michigan water to determine the amount of chemicals necessary to purify water to meet drinking water purification standards.

• Developed an extensive proficiency with proper instrumentation utilization and water sampling operations.

• Maintained complete and accurate logs of all tests within lab.

• Recorded and documented changes in water quality; present results to management. EDUCATION

KELLER GRADUATE SCHOOL, Chicago, Illinois

Master of Science, Project Management and Information Systems Management LORAS COLLEGE, Dubuque, Iowa

Bachelor of Science, Biology

MEMBERSHIPS AND CERTIFICATIONS

AMERICAN SOCIETY FOR QUALITY CONTROL (ASQC), Member Certified Quality Manager, Quality Engineer, Quality Auditor and Quality Inspector SOCIETY OF MANUFACTURING ENGINEERS( SME), Member

Certified Manufacturing Engineer and Certified Manufacturing Technologist AMERICAN RECORDS MANAGEMENT ASSOCIATION (ARMA), Member MILITARY SERVICE

UNTIED STATES ARMY

Honorable Discharge

References Available on Request

James Walsh

5733 West 97th Street • Oak Lawn, Illinois 60453 • 708-***-**** • ********@***.*** Dear Hiring Executive:

I am interested in exploring the possibility of joining your organization in construction quality management, project management or related capacity. Please find my resume enclosed; it will furnish you with information relative to my experiences, accomplishments, education and abilities. References and any additional information you require are available at your request. As my resume indicates, I offer diverse experience in all facets of quality management, including project management, financial analysis, budgeting and cross-functional team collaboration. Throughout my professional career, I have developed a consistent record of success in all areas of strategic operational, quality assurance and quality management, as well as expertise in creating and implementing procedures to eliminate inefficiency, minimize costs, refine diverse internal operations and increase revenue growth to record levels. I possess the ability to effectively manage task completion and work flow, and consistently improve operations by introducing new methods and strategic cost-saving initiatives, resulting in increased procedural efficiency and effectiveness. I excel in setting priorities and utilizing resources to ensure deadlines are met and that vital information is communicated to customers, management personnel and associates. I am now seeking to utilize these skills and abilities in pursuit of new professional challenges as a project manager within your organization.

I can also offer you other valuable qualities, which you will find beneficial:

• Flexibility: Adapt quickly to company policies and procedures. Meet or exceed organizational goals on a routine basis.

• Problem Solving: Analyze situations, identify possible options and implement the most positive solution based on metrics-based analysis and forecasts.

• Leadership: Disciplined performer who focuses on results. Self-motivated individual who motivates employees through example to reach company goals. As someone who has spent his professional life overseeing change, expansion and growth, I understand successful construction and business procedures, regulations and practices from the ground up. I am a hard- working and self-motivated leader whose achievements are reflected in positive professional progression. I realize, of course, this brief summary could not provide you all of the benefits I can offer your organization, therefore, I would greatly appreciate the opportunity to speak with you personally. Thank you for your time and initial consideration. I look forward to hearing back from you soon. Sincerely,

James Walsh

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