Manager Assistant
Resume:
Brian Oldham
Seasoned Hospitality Professional
Mississauga, ON
***************@*****.***
“Professional, passionate and committed individual, with over 20 years’ management experience, ensuring outstanding customer experience.”
Work Experience
TRAVEL CONSULTANT
Expedia CruiseShip Centers - Mississauga, ON
November 2019 to Present
Home based travel consultant
ASSISTANT GENERAL MANAGER
OLD SPRINGER HOUSE AND ROSEVILLE ESTATE - Mississauga, ON June 2017 to November 2019
and Cambridge, ON
● Oversee daily facility maintenance and banquet operations
● Recruit and train seasonal employees
● Maintain beverage and small ware inventories
● Assist Chef with preparations and execution when needed INSTRUCTOR
EVERGREEN COLLEGE - Toronto, ON
February 2017 to June 2017
Hospitality Management Program Instructor for courses offered by American Hotel & Lodging Association
(AH&LA) within a Canadian Career College
● Each intensive course was taught over a 3-week period with 60 hours of Instruction time
● Responsible for both a morning and afternoon class with 20 and 10 students respectively ASSISTANT MANAGER/BANQUET MANAGER
OLD BARBER HOUSE RESTAURANT AND SPRINGER HOUSE - Mississauga, ON November 2014 to January 2017
Oversee fine dining restaurant and banquet operations
● Recruit and train full time and seasonal employees
● Maintain liquor and wine inventories
● Book functions
● Present on floor during all service periods
FOOD AND BEVERAGE MANAGER
GRAND ISLE RESORT & SPA
January 2014 to November 2014
Emerald Bay, Exumas, The Bahamas
● Responsible for the daily operation of the Palapa Grill Restaurant which includes breakfast, lunch and dinner periods
● Present on floor during all service periods
● In charge of weekly schedules, food and beverage orders and inventories
● Involved in menu planning and special events which includes wedding and other group functions and budgeting
● Yearly gross sales of approximately $1.8M.
ASSISTANT GENERAL MANAGER
FIREFLY SUNSET RESORT
2012 to 2014
Hope Town, Elbow Cay, The Bahamas
● Responsible for the daily supervision of the most popular restaurant on Elbow Cay
● Oversee the villa operations in the General Managers absence
● Cover front of the house positions as required
ASSISTANT MANAGER
OLD BARBER HOUSE RESTAURANT AND SPRINGER HOUSE - Mississauga, ON November 2005 to October 2012
Oversee fine dining restaurant and banquet operations
● Recruit and train full time and seasonal employees
● Maintain liquor and wine inventories
● Book functions
● Present on floor during all service periods
REAL ESTATE SALESPERSON
OLD BARBER HOUSE RESTAURANT AND SPRINGER HOUSE - Vaughan, ON 2011 to 2012
TREB)
CO-OWNER/CREATOR
THE STELLARVILLE PROJECT - Hamilton, ON
2005 to 2005
ASSISTANT OUTLETS MANAGER
TORONTO AIRPORT MARRIOTT
2002 to 2003
Rexdale, ON
● Responsible for operations of 4 individual food and beverage outlets
● A full-service restaurant, sports bar, Japanese steak house and Room service
● Participated in menu planning with Executive Chef
● Adhered to company cost controls and policies
● Present on floor during all service periods
● Manager on Duty when assigned
SALES ACCOUNT EXECUTIVE/PROGRAM MANAGER
CACIQUE INTERNATIONAL - Nassau, BS
2001 to 2002
Nassau, The Bahamas
● Aggressively sought new accounts in both North American and European markets
● Tailored programs for individual incentive groups ranging in size from 15 - 300 people.
● Oversaw the execution of programs and later follow up ● The only Full-Service Destination Management Company (DMC) located in the Bahamas
BAR MANAGER
SHENNIGAN'S IRISH PUB
2000 to 2001
Grand Bahama Island, The Bahamas
● Responsible for daytime management of the restaurant, bartended in evenings when required
● Order food and beverage items and maintained inventories at required levels ASSISTANT GENERAL MANAGER
PINK SANDS RESORT
1998 to 2000
Harbour Island, The Bahamas
● Responsible for day-to-day operations of the 18 - acre resort with a full time staff of 70
● Worked closely with the General Managers
● Directly responsible for both Food & Beverage and Housekeeping departments
● Greeted all guests upon arrival and was responsible for VIP guests during their stay
● Award winning luxury boutique resort, on prestigious Harbour Island, with 25 cottages
● Clientele included leaders of industry and high profile entertainers FRONT OFFICE MANAGER
HOPE TOWN HARBOUR LODGE
1997 to 1998
Hope Town, Elbow Cay, The Bahamas
● Responsible for daily bookkeeping, reservations, payroll
● Greeted and interacted with guests daily
● Managed property in absence of owners
● Worked part-time in the bar and restaurant located on property as required NON-MANAGEMENT EXPERIENCE
Education
AEC / DEP or Skilled Trade Certificate in Technition Appliance Technical Institute of Canada - Mississauga, ON September 2020 to Present
AEC / DEP or Skilled Trade Certificate in Woodworking continuing education Humber College - Toronto, ON
January 2020 to March 2020
AEC / DEP or Skilled Trade Certificate in HVAC/R TECHNITION HUMBER College - Toronto, ON
September 2004 to April 2005
ABC BARTENDING SCHOOL - Miami, FL
1996
Bachelor of Commerce in Management
UNIVERSITY OF GUELPH - Guelph, ON
1990 to 1994
Skills
• Organizational Skills
• problem solving
• Scheduling
• Sales
• Microsoft Outlook
Certifications and Licenses
Gas Technician 3
September 2020 to Present
TICO
November 2019 to Present
Smart Serve
January 1997 to Present
Food Handler Certification
April 2019 to April 2022
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