Pharmacy Manager
Resume:
Mary DeSimone
Phone: 954-***-****/E-mail: **********@*****.***
• PHARMACIST •
Licensed Pharmacist with more than 20 years of multifaceted experience managing retail, long-term care, dialysis and hospice environments, dispensing and compounding medications. Comprehensive knowledge of pharmaceutical products, drug safety
(pharmacovigilance), safe drug disposal, as well as federal and state regulatory requirements and guidelines for pharmacies, nursing homes and ACLFs. Supervised five start-up pharmacies and managed all details for complete operations. Consulted with physicians and patients to fill prescriptions, review side effects, discuss drug interactions and resolve medication delivery problems. Experienced in heavy volume, fast-paced environments, with positive interactions with pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations, insurance providers and customers. Extensive business management experience, hiring, training, supervising and motivating staff; as well as developing and maintaining systems and procedures to ensure higher efficiency, accuracy and conformance with government regulations. Successfully improved drug inventory management systems to reduce waste and eliminate backorders; as well as redesigning workflow operations to reverse prior history of lost prescriptions. Proficient in Docutrack System, knowledge of HBS, Synercom, PDX, Zadall, ADSRX, Rx30 HCC Abacus and QSI computer systems.
• MEDICAL PHARMACEUTICAL CONSULTANT •
Dynamic business professional with extensive consultation and client education experience gained in the pharmaceutical/healthcare field. Possessing a powerful combine of networking acumen with a proven ability to communicate clearly with physicians and healthcare professionals regarding medical products, procedures, and research data. Proven ability to build strong rapport and establish solid relationships with clientele.
Experienced executive with extensive pharmaceutical and homecare engagement. Skilled in operations, marketing and network development. Highly successful at identifying clinical trends and translating them into business results. SUMMARY OF QUALIFICATIONS:
• Broad exposure and capabilities in a variety of related areas, including retail pharmacy, long-term care and dialysis.
• Clinical pharmacy operations, systems, procedures and product knowledge.
• Thoroughly familiar with practices and standards in the pharmacy field and quality assurance requirements.
• Comprehensive knowledge of pharmaceutical products, drug safety (pharmacovigilance), drug disposal, as well as federal and state regulatory requirements and guidelines.
• Strong communication and interpersonal skills; interface effectively with management and staff on all levels, as well as customers.
• Demonstrated ability with high volume, working independently or as part of a team effort.
• Skilled and adept with planning, organization, implementation and developmental skills.
• Ability to quickly learn and grasp new concepts. PROFESSIONAL EXPERIENCE:
HAROLD’S PHARMACY, BROOKLYN, NY 10/14-01/21
Pharmacist
• Handle over-the-counter items; provide information regarding medications regarding drug safety to customers and prescribers.
• Conduct data and clinical reviews to ensure accuracy and appropriateness of medications, safe drug disposal and pharmacovigilance.
• Resourceful resolution of customer and prescriber problems to ensure customer satisfaction.
• Process and verify prescriptions according to New York State regulations and guidelines with special attention to usage of controlled substance.
• Process and coordination of claims with insurance companies. PARTNERS PHARMACY, CRANFORD, NJ 02/14-8/16
Pharmacist
• Prescription medication dosage requirements
• Monitor drug interactions/DUR
• Provide and monitor drug therapy regimens
• Consult on formulary decisions
• Familiarity with specialty medications that treat disease states, such as HIV infection, Renal Insufficiency/Dialysis, Amyotrophic Lateral Sclerosis, Drug Rehabilitation etc.
• Coordinate with insurance companies
• Conduct customer satisfaction assessments
• Assist in collection of data for patient assessment tools
• Check emergency boxes and replace outdated medications Page 2 of 3
• Ensuring drug safety (pharmacovigilance) and safe drug disposal
• Check and verify orders for completeness
• Order and maintain appropriate medication stock/inventory
• Check pre-packaged medications
• Mix and or check intravenous solutions, if applicable
• Consult with patient or home residents medical team on appropriate medication therapies UNITED PHARMACY, WEST PALM BEACH, FL 04/12-05/13
Pharmacist/Consultant Pharmacist
• Evaluated physician medication orders for appropriateness of drugs, dosages, potential interactions, route of administration and stability.
• Made recommendations for therapy changes to the physician and facility staff when appropriate.
• Reviewed the drug regimen and clinical indicators of each resident; reported any irregularities to the Director of Nursing, Administrator and the attending physicians with a written report of findings and recommendations.
• Documented all communication with physicians, nurses, other members of the healthcare team, residents and their family members.
• Kept abreast of changes in pharmacy law, pharmaceutical care practices and federal and state regulations concerning long-term care.
• Consultant pharmacist for retail, long-term care; including dialysis, detox-rehab and assisted living.
• Light compounding (sterile and non-sterile).
• Audits with insurance companies and follow through with appeals; 99% success rate with little or no money paid back to insurance companies after completion.
BOCA DRUGS, BOCA RATON, FL 09/11-04/12
Owner/Manager
• Founded and set-up retail pharmacy, organized and implemented systems and procedures to run an efficient operation.
• Handled over-the-counter items; provided information regarding medications to customers and prescribers.
• Conducted data and clinical reviews to ensure accuracy and appropriateness of medications.
• Resourcefully resolved customer and prescriber problems to ensure customer satisfaction.
• Processed and verified prescriptions according to Florida State regulations and guidelines with special attention to usage of controlled substance. MEDIC PHARMACY, FT. LAUDERDALE, FL 02/08-09/11
RPH/Marketer/Business Developer
• Handled retail business in addition to long-term care and dialysis accounts, which were acquired and developed over years of experience in Pharmacy.
• Accounts included nursing homes, assisted living facilities, halfway houses, mental facilities and hospice.
• Provided technical expertise to long-term care facilities, enabling them to manage their prescription medication needs and to conform to all government regulatory requirements.
• Served as liaison between the pharmacy and all facilities; provided information, support, and problem resolution.
• Dispensed and compounded medications.
• Brought in personal accounts, as well as handled existing retail business and marketed for new business.
• Recruited and hired new pharmacists to add to existing staff of 20. GUARDIAN OF SOUTHEAST FLORIDA, POMPANO BEACH, FL 02/05-02/08
(Merged with Colonial Healthcare, Pompano Beach, FL) Director of Operations/Pharmacist in Charge/Director of Marketing
• Hired to organize pharmacy operations, including merger of 2 pharmacies and developed new business.
• Examined requirements and established policies, procedures, plans and internal controls to efficiently guide operations.
• Analyzed business conditions, market/industry trends, competitive influences and demographic factors to identify opportunities for business growth.
• Directed long-term care, assisted living, and retail accounts.
• Acquired and maintained new accounts by providing high-quality standards of customer service. PLAZA PHARMACY/JMS INTEGRATED SERVICES, COCONUT CREEK, FL 06/03-02/05 RPH/Manager
• Responsible for opening business, developing operational infrastructure, building pharmacy team and establishing a computer database.
• Managed all areas of operation, including inventory management and customer service.
• Consulted with physicians and patients regarding medication dosages, drug interactions, durable medical equipment, disease management and potential side effects of prescriptions and OTC medications.
• Hands-on involvement with customer service, developing strong working relationships with clientele in ALF’s, health centers and rehabilitation centers.
• Provided personalized service and ongoing relationships with healthcare facilities, filling more than 200 prescriptions daily.
• Implemented procedures to reduce drug diversion and abuse potential.
• Met with high-volume prescriber to formulate procedure and obtained 100% of these prescriptions.
• Improved drug inventory management system, to reduce waste and eliminate backorders. Page 3 of 3
More than four years’ prior experience with retail chain pharmacies: 12/97-12/02 ECKERD PHARMACY, SOUTH FLORIDA DIVISION — Pharmacist/Manager
• Assisted management to set-up five new locations and start-up operations. ALBERTSONS, SOUTH FLORIDA DIVISION — Pharmacist/Manager WINN-DIXIE PHARMACY, POMPANO BEACH, FL — Pharmacist/Manager EDUCATION:
LONG ISLAND UNIVERSITY, BROOKLYN, NY — Arnold & Marie Schwartz College of Pharmacy:
• Bachelor of Science in Pharmacy, Graduated with Honors, Dean’s List LICENSURE:
• New York State Pharmacist License
• New Jersey State Pharmacist License
• Florida State Pharmacist License
• Consultant Pharmacist License
REFERENCES:
Available upon request
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