Customer Service Manager
Resume:
ADRIANA MESA
*******@*****.***
WORK EXPERIENCE
Compass Group Washington, DC
China Stewardess Jan 2011 – Jun 2013
· I made sure the china room was organized and cleaned. I did all the setups for catering events as well as the set ups for the butlers whether they were china or paper. Delivered food and helped with preparation of food for catering events as well.
Compass Group Washington, DC
Cook Jun 2013 – Dec 2015
· Wash pots, pans, dishes, utensils, and other cooking equipment.
· Direct activities of one or more workers who assist in preparing and serving meals.
· Clean, cut, and cook meat, fish, or poultry.
· Monitor menus and spending to ensure that meals are prepared economically.
Compass Group Washington, DC
Purchasing Supervisor Dec 2015 – Sep 2017
· Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
· Interview and hire staff, and oversee staff training.
· Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
· Develop and implement purchasing and contract management instructions, policies, and procedures.
· Maintain records of goods ordered and received.
· Resolve vendor or contractor grievances, and claims against suppliers.
· Control purchasing department budgets.
· Administer online purchasing systems.
Washington, DC
Barista Sep 2018 – Jan 2019
· Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
· Clean or sanitize work areas, utensils, or equipment.
· Describe menu items to customers or suggest products that might appeal to them.
· Provide customers with product details, such as coffee blend or preparation descriptions.
· Receive and process customer payments.
· Serve prepared foods, such as muffins, biscotti, or bagels.
· Stock customer service stations with paper products or beverage preparation items.
· Create signs to advertise store products or events.
Retail manager
J. Jill October 2018 – February 2019
Helping with inventory, stocking new and old merchandise
Cashier experience, helping customers feel comfortable with choice of clothing
Hostess
Circa September 2019 – March 2020
Welcomed guests in a warm and friendly manner.
Ascertains dining/lodging needs.
Seated guests and manage the seating chart.
Monitors restaurant activity to determine seating and dining flow.
Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Performed opening and closing duties.
Assisted others with side work including, but not limited to cleaning, stocking, folding silverware, etc
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