Alayberjai Thornton
Contact Information
Lagrange, GA
Cell: 706-***-****
Email: ***********@*****.***
Objective: To obtain a position with a successful company so that I may utilize my skills efficiently and effectively within my desired work environment
SKILLS
● Strong organizational skills
● Active listening skills
● Effective communication
● Flexible schedule
● Strong communication skills
● Cash handling accuracy
● Profound Organizational skills
● Large cash/check deposits expert
● Ability to multitask
● Ability to work in a fast pace environment
● Proficient in Microsoft Word, Excel, and PowerPoint EXPERIENCE
Dollar General, Lagrange, GA - Cashier/Customer Service October 2017- February 2020
● Greeted customers as they arrived at the cash counter with their purchases, and assisted them in placing them on the shelf.
● Checked each item to determine its price, and ring each product into the system by using scanners and barcodes.
● Provided customers with information on any discounts or deals on their chosen products, along with new price information.
● Totaled customers’ purchases and provide them with information on the final bill.
● Processed both credit card and cash transactions, and tender change and receipts.
● Provided customers with information on return and exchange policies and timelines.
● Ascertained that customers’ purchases are properly bagged, and delivered to their vehicles.
● Assisted sales representatives in handling customers, especially during rush hours.
● Provided customers with product information and location, and directed and led them to their choice of products.
● Assisted customers in choosing the right products, based on their requirements and budgets.
● Led customers through the cashiering process, ensuring that their purchases are properly invoiced.
● Assisted sales people with stocking, visual merchandising, and up-selling activities, in accordance with the store’s policies. Mobis, West Point, GA- Production Worker
2016- October 2017
● Fed raw materials into production machinery
● Assembled goods on production lines
● Monitored the production process
● Carried out basic quality and testing checks
● Stored goods and raw materials properly in our warehouse
● Used lifting equipment and forklift trucks to fulfill orders
● Packed goods to be shipped
● Maintained work areas and equipment
Afni, Opelika, AL- Customer Service Representative May 2015- December 2016
● Maintained a positive, empathetic and professional attitude toward customers at all times.
● Responded promptly to customer inquiries.
● Communicated with customers through various channels.
● Acknowledged and resolved customer complaints.
● Processed orders, forms, applications, and requests.
● Kept records of customer interactions, transactions, comments and complaints.
● Communicated and coordinated with colleagues as necessary.
● Provided feedback on the efficiency of the customer service process.
● Managed a team of junior customer service representatives.
● Ensured customer satisfaction and provide professional customer support.
Newts Fried Chicken, West Point, GA- Cashier/Sales February 2013- May 2015
● Greeted customers politely when they came into the restaurant.
● Recorded customers' orders at drive-thru and counter.
● Monitored orders and ensured they arrived in a quick and in an organized manner.
● Swept, mopped, and kept up with cleaning tasks regularly.
● Helped in the kitchen when needed.
EDUCATION
Valley High School, Valley, AL- Diploma
August 2011- May 2015
● Member of various clubs and organizations
References
Available upon request.