Customer Service Medical Office
Resume:
Yolanda Martinez
Niagara Falls, NY **303
*********.**@*****.***
SKILLS
- Typing (50-60 wpm)
- Data Entry (9,000-13,000 kph)
-10 key by touch
- Bingual
- Customer Service Experience
-Medical terminology (basic)
-Excellent written and verbal
skills and interpersonal skills
-Detail-oriented with strong technical, analytical and organizational skills
-Ability to work effectively under pressure and
tight deadlines while maintaining a positive
attitude
-Able to learn quickly, be proactive and adapt to
changing requirements
-Self-motivated, resourceful and able to work
effectively in a team-oriented environment
communication
EXPERIENCE
Uber/Lyft
San Antonio, TX
February 2019-Present
Picking up passengers from their starting point
and dropping them off at their destination
WattsGuerra Law Firm
San Antonio, TX
August 2015-March 2016
Scanner
Pay: $11.50per hour
Receiving, stamping, sorting all incoming mail;
scanning all documents into clients files.
Advanced Call Center
Harlingen, TX
January 2007-May 2015
Bilingual Customer Service
Pay: $8.50
Received 200-300 incoming calls from bank of
America members calling in to report fraudulent
charges on their accounts; verifying all callers;
closing all compromised cards and re-issue new
cards.
United States Army
Vilseck Germany
April 1990- December 2006
Ammunition Specialist
Supervised ammunition supply point; maintained
stock locator report on all ammunition valued over two million dollars; performed all other assigned
duties.
Texas Rural Legal Aid
Brownsville, Texas August 1989-April 1990
Legal Secretary
Answering phones, taking messages, filing
documents in court, running errands, filing, data
entry, etc.
EDUCATION
Gladys Porter HS
Brownsville, Texas
Graduated 1988
Pharr Vocational School
Brownsville, Texas
Legal Secretary Graduated 1989
Career Centers of Texas
Brownsville, Texas
Medical Office Specialist
Contact this candidate