Office Assistant
Resume:
DESIRAE
WRIGHT
***************@*****.***
OBJECTIVE
To obtain a position that will enhance my skills as well as create opportunity to learn new skills to further my career options within any company that will give me the opportunity. Hard working, reliable candidate looking to apply my abilities to the position.
EDUCATION
Bachelor of Interdisciplinary Studies University of Houston-Downtown
01/2020-12/2020
GPA, 3.7
Associate of Arts Houston Community College
01/2017 – 07/2019
GPA, 3.7
Diploma Alief Taylor High School
08/2008 – 05/2011
EXPERIENCE
Enrollment Assistant Houston Community College
09/2017 – PRESENT
I was trained to assist students with majority of their enrollment needs. I accepted and processed documents needed in order to register students in the system such as transcripts, medical documentation and residency documents. Certain situations required me to know how to enroll students into specific classes that required special permissions or investigate a student’s account to understand problems they may have come across while accessing their account. Answers telephones in a professional manner, takes accurate messages and transfers calls to the appropriate party in a courteous and timely manner. Develops and maintains a system for tracking and restocking office supply inventory that insures a constant and adequate supply of necessary operational supplies required for personnel and for all office machines and stores them in an orderly, easily retrievable manner. Abiding by policy and enforcing it was the most important part of my job as it pertains to all students and different situations call for different type of policy, especially FERPA law. Going above and beyond for students to make them feel at ease was a personal important part of this job. I do have the abilities to work in people soft software.
Administrative Assistant Houston Therapy Consult
11/2015 – 02/2017
In this position, highly skilled leader with skills in delegating tasks, team building, and creating positive customer experiences. Answers phones in an expert way, takes exact messages and moves calls to the suitable party in an affable and opportune way. Creates and keeps a framework for following and restocking office supply stock that safeguards a consistent and satisfactory inventory of important operational supplies needed for work force and for all office machines and stores them in an efficient, effectively retrievable way. At the heading of departmental faculty, starts and cycles Purchase Orders and Check Requests varying, as per approaches and methodology, and keeps up the endorsed yearly records of these exchanges. Gets ready secret minutes and reports, general correspondence and other composed documentation, structures, diagrams, and so forth utilizing fitting applications/programming. Advises office work force with respect to issues, planned changes for departmental gatherings and other data identified with coordination of departmental exercises. Documents and keeps up departmental records. Keeps up meeting room plans. Gets demands by means of email or telephone and enters or affirms them inside 24 hours after introductory request. Well versed in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, Access) I assisted the head administrator in booking patient appointments for the primary therapist. I would call and verify that patients had active insurance plans. I assisted in helping to manage all pediatric patient documents under HIPPA law. I was also responsible for entering in data from therapist’s notes and medical charts. At times, I also was charged with processing the payroll for all employees.
SKILLS
Leadership skills
Time management
Multi-tasking
Organization
Customer service
Professionalism
ACTIVITIES
Member of National Society of Leadership and Success (NSLS) at Houston Community College Central Chapter
REFERENCES
Shantara Ardoin • 281-***-**** • ********.******@****.***
Toni Garefalos • 281-***-**** • ****.*********@*****.***
La’ Shrondra Guillory • 713-***-**** • *********.********@****.***
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