Shawndrika Flucas

Boyd, TX adkuet@r.postjobfree.com 210-***-****

Linkedin: Shawndrika-flucas-496578173

SUMMARY OF QUALIFICATIONS

Dynamic and versatile individual with 7+ years of experience in managing communication with vendors to ensure on time purchases. Skilled in purchasing, research, inventory, and material sourcing. Organized and proactive with remarkable project management, attention to detail and planning abilities. Able to thrive in a high-stress and fast-paced environment.

Supply Chain Manager, Operations Manager, Procurement Manager TECHNICAL SKILLS

• MS Excel • MS Word

• MRP system • SAP

• Purchase orders • RFQs

• Invoicing • Lead Time

EXPERIENCE

Lowes’s - Decatur, TX November 2019 - March 2020

Cashier

• Operated scanners, scales, cash registers, and other electronics.

• Issued receipts, refunds, credits or change due to customer.

• Aided with routine inventory cycle counts.

• Trained and mentor 6+ employees, including reinforcement of safety guidelines.

• Processed refunds and exchanges, resolving complaints.

• Collaborated with other departments to close operational gaps.

• Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Waitr Inc. - Houma, LA September 2018 - April 2019 Delivery Driver

• Communicated with managers, suppliers, clients, and other team members to make on-time deliveries.

• Remain knowledgeable of policy procedures changes.

• Loaded, transported, and delivered items to clients or businesses in a safe, timely manner.

• Reviewed orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

BC Forward (Accenture) - San Antonio, TX June 2017 - August 2018 Buyer

• Converted purchase requisitions into commercial and military scheduling agreements daily that satisfied proper MRP requirements and continuous demand through SAP.

• Solicitated and analyzed requests for quotations and made strategic recommendations and sourcing decisions based on cost, quality, delivery competitiveness and supplier capabilities.

• Ensured purchase orders adhered to supplier agreements and contracts; reported non-conformances.

• Organized and prioritized unit workload to meet deadlines and operating needs while complying with specific service level agreements and KPI’s.

• Collaborated weekly with client account specialist and internal management to resolve vendor’s capacity, specifications, and delivery constraints in a diplomatic manner.

• Often provided subject matter expertise, training, mentorship and support to incoming team members and colleagues

• Procurement and logistic focal in aerospace.

2

Alorica West- El Paso, TX June 2016 – December 2016 Customer Care and Sale Representative

• Resolved problems by clarifying issues and researching the best solution for customer.

• Maintain a high-volume workload within a fast paced environment. Assisted an average of 100 plus clients in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).

• Helped company attain the highest client service ratings (as determined by external auditors) - earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

• Sold additional services by recognizing opportunities to up-sell accounts.

• Maintained database by entering information.

• Provided information to clients which increased sales. UTEP Athletics- El Paso, TX April 2013- June 2016

Office Assistant/ Administrative Assistant

• Operated office equipment such as printers, copy machines, fax machines and 10 key adding machine.

• Organized 40 plus invoices of transaction receipts on a regular basis so that they could be properly filed in a timely manner.

• Assumed a leadership role in the absence of the supervisor and maintained that the office floor operated normally.

• Managed purchase orders, RFQ and vendor payments.

• Help managed and monitor budget using Excel

• Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.

• Responded to inquiries regarding department services, policies, and procedures.

• Scheduled and coordinated the travel arrangements for staff using company vendors to find discounts whenever possible.

• Created and processed a variety of administrative records using internal and external databases. EDUCATION

University of Texas at El Paso, Bachelor’s in Liberal Arts May 2016

Contact this candidate