JBC-P Field Service Technician, Senior
Resume:
JONATHAN DAHLSMITH
**** ***** ** **, *****, Washington 98516
*********@*****.***
https://www.linkedin.com/in/jonathan-dahlsmith-b37696129/
PROFESSIONAL SUMMARY
Telecommunications Professional and Military Veteran with a Secret Security Clearance and 9+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of 20 in a dynamic, fast - paced environment. Possess a comprehensive background in installation, operation and maintenance of signal support systems derived from conducting domestic and global operations in the United States and South Korea. Managed risk upon multiple lines to protect assets, property, and equipment valued over $50M while meeting the expectations of senior leadership. Possess extensive knowledge in Maintenance of Telecommunication Equipment, Training and Personnel Management. Career supported by vast military experience and expertise in communications.
Leadership
Conflict Resolution
Helpdesk/Data Analysis
Signal Support/Operations
Training and Development
Process Improvement
Equipment Installation
Troubleshooting/Repair
Network Integration/Support
PROFESSIONAL EXPERIENCE
MANTECH, USA-WA-Joint Base Lewis-McChord
JBC-P Field Service Technician, Senior 11/2020 – Present
Subject Matter Expert on all FBCB2 (EPLRS & BFT) in order to provide Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs.
Attend C6/G6/S6 Shift change briefing and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites.
Mentoring and advanced technical training for 25Us, 74Bs and 94Bs on capabilities, fault isolation, and repair procedures
Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures.
Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system.
Provide technical assistance and mentoring of 25Us for uninstall and install of system from like platform to like platform.
Assists the S4/G4/PBO during Fielding of new equipment.
Ensures all FBCB2 (EPLRS & BFT) equipment are operational and properly accounted for
Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair.
Provides advanced technical training to ensure fault verification
Tracks status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies.
Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
Provide input on CSMA Server placement.
Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn.
Ensure all hard drives are properly labeled before issuing
Ensure that all MT 2011's are properly reported when installed and gain access to the BFT network.
GENERAL DYNAMICS INFORMATION TECHNOLOGY, Afghanistan 02/2020 – 11/2020
Electronics Engineer Associate (CREW)
Possess the technical experience in support of all CREW systems; knowledge of radio frequency (RF) theory and principle, and the effects of CREW systems operating in an electronic countermeasures environment; experience planning vehicle movements, with vehicles equipped with CREW systems, fixed-site systems, and dismount systems, and understanding insurgent Improvised Explosive (IED) emplacement tactics..
JONATHAN DAHLSMITH, PG. 2
Develop Techniques, Tactics, and Procedures (TTP s) for deploying vehicles equipped with CREW systems based on the national, local, and immerging Remote Controlled Improvised Explosive Device (RCIED) threat. Counter Radio Electronic Warfare Support on DUKE V3, THOR III, Modi and BALDR.
Demonstrate a comprehensive knowledge of ECM systems including troubleshooting, installations, de-Installations, fault isolation, PMCS, and return to service of assigned systems and subsystems.
Perform replacement and repair for all components associated with each system to include CREW Primary and Secondary systems, THOR III dismount Man Pack systems, Fixed Site and Gator systems, and Wolfhound.
Perform hardware and software updates.
AECOM AC FIRST, Afghanistan 12/18 – 01/20
COMMEL Technician II/Quality Control
Inspect inspects, analyzes, and diagnoses a variety of communications and electronic equipment using various testing meters and devices
Test circuits, tubes, and allied parts; isolates defects and makes shop and field repairs; adjusts, alters, and adapts radio and other electronic equipment to meet specific needs for effective operation
Analyze chronic equipment failure, designs system improvements, estimates project time and costs, and prepares specialized reports of program activities
Process all customer work requests from the PPC office. In-processes, verifies, and finalizes all work requests before Quality Assurance inspection
Provide help, advice, and authoritative references to work center supervisors and technicians
Inspect work throughout the entire repair process
Establish and maintains a technical publications program
Establish a deficiency analysis program and performs technical reviews
Review work center facility, systems installation, and equipment records management
Perform technical reviews of modification proposals and processes valid proposals according to applicable directives
Perform hands-on maintenance, when necessary to instruct/train technicians
EVERGREEN FIRE AND SECURITY – Various locations 01/2018 – 10/2018
Jumpstart Technician/SSHO Professional
Install, repair, test and maintenance of fire and security projects as assigned involving IDS, EECS, CCTV, Honeywell, Vindicator Security systems
Ensure compliance with all State and Federal regulations as applicable to service, installation, maintenance of systems and OSHA safety standards
Accurately complete all paperwork related to the service orders and projects
Maintain vehicle, uniform, and tools as the policy states for EFS staff
Provide field customer service to customer and represent EFS
Installation and maintenance of all systems
UNITED STATES ARMY – Various locations 05/2011 – 10/2017
Signal Support Systems Specialist (25U)
Planned, coordinated, and maintained of all Command, Control, Communications, Computers, and Intelligence requirements(C4ISR) for the department in accordance with mission requirements resulting in successful completion of all assigned tasks
Supervised and trained subordinate Unit Radio Communicators in accordance with mission requirements and unit standards resulting in increased unit readiness
Facilitated, scheduled, and coordinated communications training at unit level in accordance with unit requirements and standards resulting in updated training and improved personnel performance
Oversaw the installation, operation, and maintenance of communications equipment in accordance with mission requirements and instructions resulting in sustained superior performance
Monitored the status of unit communications equipment in accordance with unit maintenance requirements, instructions and directives resulting in reliable communication equipment
Recorded the status of communications equipment in support maintenance and maintained TAMMS records in accordance with instructions and directives resulting in accurate accountability and maintenance
Maintained and Monitored the status of all FBCB2 (EPLRS & BFT) equipment
Planed and supported Communications Security (COMSEC) devices
JONATHAN DAHLSMITH, PG. 3
Skillfully managed the company’s logistics, IT, HR, and equipment repair sections which encompassed the entirety of the organizations support division resulting in sustained superior performance
Facilitated helpdesk support for nearly 1K Infantry Members of Fort Carson CO
Oversaw inventory and organization of records regarding unit level communication equipment valued at $1M resulting in zero losses
Professionally trained subordinates on daily operations, safety and communication procedures, and physical fitness
Supervised daily operations of installation, troubleshooting and repair of signal support equipment and terminal devices IAW maintenance priorities resulting in successful completion of all assigned tasks
Performed repairs and modifications on computers and other data devices, single channel ground and airborne radio systems (SINCGARS) and telephone and wire equipment resulting in successful completion of all assigned tasks
Maintained and operated designated radio and data distribution systems in accordance with mission requirements resulting is sustained superior performance
Provided technical signal support functions and technical expertise and training to subordinates
Prepared maintenance and supply requests for unit level signal support in accordance with maintenance requirements and priorities resulting in successful completion of all assigned tasks
Operated and performed preventative maintenance (PMCS) on assigned vehicles in accordance with mission standards and requirements resulting in increased unit readiness
EDUCATION
Bachelor of Business Management Candidate, American Military University, Charles Town, WV – 54 Credits
Basic Leadership and Technical Course (Army)
Advanced Leadership and Management Course (Army)
Hazardous Material Handling Course (Army)
Small Arms Maintenance Course (Army)
Signal Support Course (Army)
Radio Retransmission Operators Course (Army)
CERTIFICATIONS
CompTIA Security+
CompTIA Network+
CPR/First Aid/AED
OSHA 30
Hazardous Material Transport Certified (Army)
FBCB2 Certified (Army)
User Support POP/SNE Certified (Army)
CS WIN-T Inc2 Training (Army)
TECHNICAL SKILLS
Software: Microsoft Office, SharePoint
Operating Systems: Mac / Microsoft Windows
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