Manager Staff

Tonya Young

Crown Point, IN

********@*****.*** • 219-***-****

Summary

Operations Manager

Highly dynamic Operations Management professional with 15+ years success enhancing operational efficiency.

Excellent operations, logistics, and distribution management skills. Aptitude for identifying areas for improvement and developing cost-efficient solutions. Adept at financial analysis and ensuring compliance to established budget to achieve company objectives. Effective communicator, leveraging skill to facilitate staff meetings, train staff members, and negotiate contracts.

Areas of Expertise

•Operations Management

•Logistics Procedures

•Staff Training & Development

•Inventory Control

•Strategy Development

•Process Improvement

•Stakeholder Engagement

•Warehouse Management

•Budget Development & Compliance

Career Experience

Logistics Manager, Camaco, Portage, IN 2018 – 2020

Directed Logistics Specialists, Planners, and Schedulers daily tasks. Oversaw inbound and outbound logistics operations, including transportation, warehouse activities, safety, and quality management. Enforced operational compliance with company policies and procedures. Evaluated materials and controlled inventory. Conducted analysis of financial impact of proposed logistics changes, including routing, shipping, carriers, and product volume. Facilitated training sessions on global logistics strategies for Shipping Department staff. Conducted administrative tasks, including recording metric, regular reporting, maintaining process documents, and updating customer service logs and safety records.

●Successfully established Logistics Department, including developing logistics system, as well as optimal modes of transportation, equipment, and routing.

●Demonstrated communication ability by effectively negotiating rates for services, as well as contracts.

●Enhanced operations, including storage, distribution, and transportation by complying with logistics environmental audit results.

Operations &Logistics Manager, ITW Body & Fuel, Frankfort, IL 2015 – 2018

Coordinated staff schedule and workload, ensuring alignment with company policies. Spearheaded Operations Department, including overseeing equipment, facilities, and human resources. Formulated budgets, policies, and strategies to boost profits and improve services. Partnered with managers to determine objectives and procedures. Supervised dispatch, routing, and transportation activities. Updated inventory bi-yearly and ordered equipment and machine parts. Ensured compliance with approved budgets.

●Improved operational efficiency by rearranging warehouse to make it easier for pullers to execute duties.

●Successfully developed and implemented energy and cost saving initiatives, including reducing routes, optimizing capacities, alternating transportation modes, and minimizing idling.

Operations Manager, Exel, Portage, IN 2011 – 2015

Determined staff schedules and assigned tasks in accordance with fluctuating workloads. Headed staff meetings to relay general information, report items loaded, notify staff of problems encountered, as well as address safety concerns. Analyzed freight to establish loading sequences. Oversaw team management, including reviewing employee performance and recommending promotions, transfers, and disciplinary measures. Conducted employee training sessions.

●Effectively improved plant’s Container Department by modifying operational procedures and paperwork.

●Help with loading whenever, wherever needed.

This was a union shop

Additional Experience

United States Army Veteran

Education

Bachelor of Arts in English

Purdue University, West Lafayette, IN

Licenses & Certifications

Forklift License

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