Social Media Marketing Manager

P E R S O N A L P R O F I L E

Bilingual professional, passionate

about human behavior and all the

processes that involve people within

an organization. I enjoy identifying

opportunities for improvement and

transforming slow and bureaucratic

processes into agile and efficient ones.

Always oriented to team success

through hard work, responsibility,

attention to detail, and excellent

organizational skills.

Public Relations and comunication E-commerce

Healthy Corner, Santiago de Chile.

Design and management of the customer service and loyalty strategy. Identification of stakeholders and development of a relationship plan. Positioning of the company on the web and social media management. SEPTEMBER 2020 - FEBRUARY 2021

W O R K E X P E R I E N C E

PAMELA BRAVO

Laprida 752, Mar del Plata

************@*****.***

+549 223-***-****

/Pamelabravoarancibia

C O N T A C T

Head of Community, Culture and External Human Resources Mall Plaza, La Serena, Chile.

Development and continuous improvement of the benefits value proposition. Relationship strategy with stakeholders and CSR actions. Design and execution of the Diversity, Multiculturalism and Inclusion program. Annual training / induction plan. In charge of the work environment survey. Organization of activities for collaborators (end of the year, birthdays, etc.) APRIL 2016 - NOVEMBER 2017

People Care Analyst

Holding Viña Concha y Toro, Santiago de Chile.

Execution of compensation programs, health and wellness programs. Training plan and internal inductions.

Design and execution of the satisfaction survey with the work environment. Organization and activities for collaborators (birthdays, end of the year, etc.) JUNE 2015 - APRIL 2016

Social Marketing Manager Job Bank

Chilean Catholic Institute of Migration, Santiago de Chile. Social marketing of the job bank for the purpose of linking with third-sector companies. Business agreements.

Diversity and Inclusion Trainings.

MARCH 2014 - JUNE 2015

Fluent english

G Suite, Trello, JIRA.

S K I L L S

Photoshop, Lightroom.

Social media management

E D U C A T I O N A L H I S T O R Y

Social Work degree, mention in Organizations and Human Resources Pontifical Catholic University of Chile. 2012 - 2016 Poverty and Social Policy in Argentina

Pontifical Catholic University Argentina. 2020 - 2021 Bachelor degree in Business Administration

Adolfo Ibáñez University. 2009 - 2012

C E R T I F I C A T I O N S

Agile methodologies for

problem solving

LEAN Manufacturing

methodology

Capacitarte, Buenos Aires.

Deloitte, Santiago de Chile.

Aboriginal Diversity and Inclusion Program Assistant Mulungu Aboriginal Centre - Mareeba, Queensland, Australia. Assistant in the Aboriginal Multiculturalism, Diversity and Inclusion program. Training, reception and referral of cases. Communication 100% in English. JULY 2019 - OCT OBER2019

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