Assistant Manager
Resume:
CURRICULUM VITAE
SHARON.M
S/O SURESH BABU M.B
MALIKAYIL
FLOWER GARDEN, PILAKOOL
THALASSERY, KANNUR- 670102
EMAIL & SKYPE ID :******.***@*****.***
Carrier Object
Seeking a challenging opportunity in a quality environment where my knowledge and Experience can be Shared and enriched. To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills.
JOB RESPONSIBILITIES & EXPERIENCE(Oil and Gas Industry)
Managing payroll, updating employee attendance and maintain leave balance of employees.
Joining formalities, offer letter appointment letter and confirmation letter process.
Exit interview formalities, relieving letters F&F of exit employees.
Responsible for controlling all documentation related activities in a project.
Create filing and archiving system for documentation.
Check data according to client requirement.
Creating all internal and external release note.
Data entry of in carry/dispatch/Updating all details.
Control and maintain project record of incoming project documents.
Preparing Daily, Weekly, Monthly projects progress reports updating.
Time keeping for all workers, staff and coordinating with site
Work force staffing sheet, leave, absconded & termination list maintaining.
Allocate the work force to both (staff and Labor) to various site location as per requirement.
Updating drawing in epicore as per document id and drawing number for each project.
Tracking pending documents through weekly progress report.
Handling incoming letter, Transmittal technical document from client and sub-contractors.
Coordinating & arranging labor card, insurance card, Qatar ID, ATM card, gate pass and visitor pass.
Handling administrative request and queries from senior manager’s answer and direct phone calls.
Organize and schedule appointments managing email, correspondence memos, letter faxes and forms.
JOB RESPONSIBILITIES & EXPERIENCE Airline Industry)
Help customer with flight reservation, Itinerary changes, Baggage concerns and questions.
Face to face interaction and assists passengers with check-in issue tickets provides flights information, check baggage’s and solves tickets related travel problems.
Check boarding passes at the gate upgrade seats and reissues tickets when flights are over booked.
Hired passengers to get connecting flights when safety issue and weather problem or cancellation.
Handling GD and passengers list for immigrations.
Telling passengers about luggage restriction and weighing baggage’s and collecting any excess weight charge.
Issue labels for hand luggage and ensure that booked luggage is also properly labeled.
Taking care of people with special needs, and unaccompanied children.
Calming and reassuring nervous passengers.
Attend to telephone call regarding available seats and flights and perform online bookings.
WORK EXPERIENCES
Current company : Asta vista enterprises
Designation : Administration
Experiences : 02-MAR-2018 to till date
Company : Madina group, (QATAR)
Designation : Admin and document Controller
Experiences : 05-SEP-2013 to 17-NOV-2017
Company : AXIS CAPITAL (CHENNAI)
Designation : Senior Business Executive
Company : COCHIN INTERNATIONAL AIRPORT
Designation : Traffic assistant, customer service agent.
Experiences : 01-JUN-2011 to 10-JAN-2012
EDUCATION AND PROFFECTIONAL QUALIFICATION
M.B.A in Human Resource Management : Bharathiar University
BSC Airline Tourism and Hospitality Management : Punjab Technical University
Higher secondary Examination. Science group, Class xii : Govt of Kerala
Secondary School leaving certificate, SSLC : Govt of Kerala
TRAINING COMPLETED
Madina QHSE training, sustainability awareness, Company HR training, Security start with u Fire and safety training.
Special Airport Training : Calicut International Airport
Basic Tour Operations and hotel bookings engines : Journeys World Academy, Cochin
Special Travel management Training : Journeys World Academy, Cochin
COMPUTER SKILLS
Computer Reservation system (crs), Galileo, Amadeus.
Software:Erp, Data ease and Epicore.
MS office (Complete Package)
DECLARATION
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge and belief.
PLACE: THALASSERY SHARON.M
DATE: 11-MAR-2020
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