KALPANA SHEKHAWAT
ONTARIO-L6X-0P1
Cell Phone : 647-***-****, 289-***-****, Email – *********@*****.***
OBJECTIVES
Seeking for fulltime Customer service position where I can utilize my extensive experiences, to serve people better
PROFILE
Computer Skills ( Word, Excel, Power point)
Problem Solving, Communication Skills
Individual and Team working Skills
Hard working and Honest
Work History
MICHAEL HILL ( SQUARE ONE SHOPPING CENTRE) Sales Executive
(October 2020 – January 2021 as a seasonal casual)
RESPONSIBILITIES
Maintain productive atmosphere of teamwork and cooperation.
Maintain the following work schedule: Minimum of 15 hours per week, And also store hours during special events as per business requirements.
Maintains daily focus on performance standards achievement.
Always try to achieve special event goals. Utilizes Store technology as a sales tool.
TERMI FINE GOLD JEWELLERY Sales Executive
(February 2017 – January 2021 )
RESPONSIBILITIES
Obtain sales and profit projections as set by the Company. Maximizes the sales by exceeding Company performance standards, including special events and promotions for Store.
Maintain productive relationships at all levels, making certain there is an atmosphere of teamwork and cooperation.
Maintain the following work schedule: Minimum of 15 hours per week, Saturday until 6:00 p.m., minimum of every other Sunday, until 5:00 p.m. And also store hours during special events as per business requirements.
Contributes to an environment of total Guest satisfaction by making the Guest’s needs a
first priority.
Maintains the neatness and cleanliness of the sales floor, office, windows and storage areas.
Maintains daily focus on performance standards achievement.
Attend regular Store meetings about all upcoming special events (i.e. promotional events, diamond events, etc.) and promotions. Executes the necessary planning and preparation to guarantee the success of those events.
Always try to achieve special event goals. Utilizes Store technology as a sales tool.
ENGLEBROUGH PUBLIC SCHOOL Lunch Room Supervisor
Brampton ( 2012 – 2016 )
WADCO PACKAGING PVT. LTD. Office Administrator
( 1997 – 1999 )
Updating daily good stock of the company on computer in Excel
Updating maintenance contract of the computers, Fax machine, Stationaries etc.
Placing orders for company stationary etc. after comparing the quotations from various suppliers
DATA PLUS PVT. LTD. Front Desk Receptionist
( 1995 – 1996 )
Attending Calls
Responsible for suitable contractors
Responsible for office administration work
EDUCATION
SOFT SKILLS COURSE : SOFT SKILLS SOLUTIONS, Canada
DIPLOMA IN OFFICE ADMINISTRATION : COSTI IMMIGRANT SERVICES, Canada
DIPLOMA IN BUSINESS MANAGEMENT : MADRAS UNIVERSITY, INDIA
BACHELOR OF COMMERCE : MUMBAI UNIVERSITY, INDIA
VOLUNTEER
EMBASSY FLAVOURS LTD., Brampton ( April 2012 – May 2012 )
Joined as co-op. In the Quality Assurance Department
Worked as a data entry, record keeper and co-ordinator
REFERENCE
Upon your request