Administrative Assistant Manager
Resume:
EDUCATION
Contra Costa Community
Graduated with an AA in Early Childhood Development
Heald
Graduated with an AA in Business and acquired my Microsoft certifications WORK EXPERIENCE
In the last 10 years I have
learned that believing in
what I am doing is important.
My goal is to reduce the
quantity of companies I work
with from three down to one.
I want to give all my
attention to one goal, thus
raising the quality of my
work. The opportunity to
grow my scope of
knowledge while using the
skills I have spent years
refining and perfecting is
exciting for me. As someone
who values hard work
ingenuity, integrity and a
strong moral character, I
look forward to exploring the
opportunities that exists with
your company.
PHONE:
LinkedIn Profile:
https://www.linkedin.com/in
/kali-mason-1b6a5277/
EMAIL:
***********@*******.***
:
FitBomb Sauna
Administrative Logistics Coordinator / Director of Operations October 2020–Present
Integrated and automated the Sales-Force CRM Software to provide an avenue to keep existing revenue increasing customer retention 100%s well as managed existing customer contract information and appointments.
Coordinated and managed all shipments from suppliers to distribution centers.
Chose the best carrier and method/speed of transportation (LTL, FTL, RAIL, AIR) at the best rate.
Logged all shipping details, tracked, and confirmed all deliveries daily.
Monitored day-to day operations at four DCS, immediately addressed issues and deployed solutions.
Created and maintained Standard Operating Procedures (SOPs) for continuous improvement.
Reviewed and approved freight quotes and invoices
FinnMark Designs
Administration and Logistics Manager
May 2017–Current
Reformed office and logistics procedures to a simpler and more effective design.
Grew the client base and maintained customer relations with company as well as business to business communications. Performed management office duties, such as record keeping, time and resource management, order processing.
Multitasking daily and create ways to improve other offices for Administrative Assistants.
REFERENCES
Professional
Garret M. Gordon
Founder of FinnMark
Designs & Infrared Sauna
Foundation
saunas@finnmarkdesigns.c
om
mark@saunaservicecenter.
com
Personal
Jacob Davis
Owner of Davis Designs
LLC
davisdesigns1985@gmail.c
om
Professional/Personal
Francine A. Freedman
Former Customer &
Friend
***********@*****.***
Go to person for Admin Assistants, logistics staff, customer service, and tech support.
Work daily with the owner & engineer to improvise ideas and increase productivity.
Conduct preliminary data acquisition, create and implement record keeping.
Manage client flow, schedule appointments, answer high volume calls, organization skills on high level.
Daily use of Microsoft Word, Excel, Adobe Acrobat, etc. Have created Reports to keep the owner on top of their schedule. Order supplies, schedule and arrange transportation freight pickups & deliveries.
Worked closely with customers that need tech support. Jack in the Box
Manager
2013–2017
Hired and trained new team members for a branded franchise specializing in meals on the go.
Supervised the development of team members through shadowing, reverse-shadowing, and workshops.
Reduced store shrinkage of goods by 15-20% by holding each team member accountable for usage of product.
Created more efficient workflow by forecasting labor hours and assigning stations according to projected sales goals Families First
Office Administrative Assistant
2008–2013
Maintained Classes and private therapy sessions for an MFT. Researched and identified potential clients, prepared contact data and set up correspondence
Unloading information onto Excel and CRM systems to create marketing database and deliver mail shots
Provided administration service to busy local low-income family therapy office
WELCOMED PEOPLE IN
FOR THE MEETING,
DIRECTED POT
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