Manager Management

DOUGLAS L. TYLER

OPERATIONS MANAGEMENT

Production, Distribution, Lean Manufacturing

Recognized throughout career for being a visionary production leader leveraging in-depth knowledge of the print and distribution marketplace and the manufacturing landscape to significantly increase revenue and operational efficiency. Solid organizational, communication, and time management skills. Adept at bridging performance gaps to complete business interests, developing process improvement initiatives, and conveying complex product development concepts in a simple and compelling manner. Seeking a Production Management position.

KEY STRENGTHS

CORE COMPETENCIES

Results-driven with exceptional practical judgment and memory for details with skills in developing process improvement, risk management, lean manufacturing, and team management directives.

Known strategist who transforms strategic plans into workable solutions and benchmarks for performance against key operational objectives.

Proven track-record of delivering optimal results in a high growth environment that exceeds operational goals and yields measurable outcomes.

Strong operational process improvement background through effective cost reduction, tactical planning, productivity gain, and revenue growth strategies.

PROFESSIONAL EXPERIENCE

All-State Legal, Inc., Cranford, NJ; 2011-present

Branch Operations Manager – Fort Wayne, IN

Chief operations executive responsible for management and operations of 2 manufacturing and distribution facilities and teams in Fort Wayne and Los Angeles for a $20 million specialty printing and office supplies business for legal profession.

Supervises and facilitates the day-to-day shift activities of team.

Manages and oversees training assignments and development for all department employees and ensures timely completion

Oversees scheduling, material handling issues and maintenance, as well as resolving production problems.

Provides a communication network between direct reports and middle and upper management.

Develops and implements safety procedure within departmental and plant safety goals

Participate in Root Cause and Corrective Actions (from customer complaints, audits,

validation, and verification activities) as required

Ensure efficient operations, quality control, asset management, regulatory compliance and environmental safety for multiple production facilities.

Significantly improved customer satisfaction by implementing new production procedures and performance benchmarks that achieved a 99.5% success rate and reduced errors by 48%, resulting in considerable cost savings.

Oversee billing processes and contribute to compilation of monthly and quarterly financials.

Manager shipping vendor relationship and mailing issues

Improved productivity and decreased waste through implementation of continuous improvement initiative and projects.

Ensure facility assets are appropriately maintained through planning and implementation of maintenance programs and procedures, including preventative maintenance and reliability programs.

Proficient in Fed Ex and UPS systems

Convert It, Inc., Fort Wayne, IN; 1998-2011

Vice President & General Manager

Senior executive responsible to fully operationalize, manage and grow a start-up full-service envelope manufacturing plant.

Partnered with CEO to successfully launch and grow an innovative business enterprise that identified and captured a new market niche

Grew the business from $250,000 to $1 million revenue in 6 years.

Increased revenue by $200,000 annually and consistently increased profitability through new business development.

Doubled production capacity and increased productivity by optimizing technology.

Significantly reduced costs by implementing quality controls and inventory management.

Oversaw asset management, production, purchasing, inventory, quality control, facility and staff management and equipment maintenance.

Assisted with the accountant’s preparation of monthly and quarterly financials.

EDUCATION

Associate of Science: Printing Technology, Vincennes University, Vincennes, IN

OTHER SKILLS AND EXPERIENCE

Lean Manufacturing

Computer Skills: Highly proficient in Windows, MS Word, Excel, PowerPoint, Outlook, Peachtree Accounting System and AS 400.

OSHA Certified.

Medical Responder: First Aid certified – CPR/AED.

Community Leadership: Ministry Leader, Volunteer Salvation Army

Property Management skills: Not licensed but have done plumbing, electrical, tiling, painting, remodeling

260-***-**** 6187 Deer Hollow Rd, Auburn, IN 46706 ********@***.***

Strategic Operations Management Process Analysis Risk Management

Quality Assurance Lean Manufacturing Financial Management

P&L Accountability Process Improvement Project Coordination

Product Development Customer Service Cost Reduction & budgeting

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