Jammal Brown

*** ******* ****** ***** *

Rochester, New York 14604

585-***-****

This is your opportunity to experience a reliable, skilled worker, with an amazing ability to learn quickly, and make a positive impact on your business! Education

Certified Medical Administrative Assistant, Medical Office Support(01/03/2012) Iroquois Job Corps Center 1140 Tibbets Road Medina, NY 14103 Registered tax return preparer and PTIN holder(12/23/2018) Jackson Hewitt 2376 Lyell Ave Rochester, NY 14606

Experience

MAXIMUS: 907 Elmgrove Rd, Building 5, Rochester, NY 14624 Dorian Griffin - Project Supervisor 718-***-**** October 12, 2017- Current

● Account Review Administrator/Sr. Admin Appeals

- Conducting Informal Dispute Resolutions to determine why consumers are ineligible for health insurance.

- Researching possible solutions to redetermine consumer’s ineligibility for health insurance.

- Assist consumer with filing Formal Appeals

- Assist consumers with organizing and understanding information

● Mentor

- Provide social and emotional support for new hires and trainees

- Setting Career Goals

- Evaluating Job Performance

- Highlighting Accomplishments

● Job Shadower

- Allow new hires and trainees to observe how to provide excellent customer service

● Consumer Support Specialist lll

- Assisting consumers with enrolling in health insurance and/ or managing accounts Champion Academy Extreme Mentoring and Empowerment Initiative 1 Pleasant St. Suite 406 Rochester, NY 14604

NFL Superbowl Champion: Roland Williams 585-***-**** March 12, 2019- May 26, 2019

● Member Accountability Coach/ Advocate

- Communicate with students, teachers, and parents to come up with strategies to help students succeed in school, at home, and in the community

● Mentor

- Display life skill fundamentals such as etiquette, health, finance, and conflict resolution

● Exposure Opportunities

- Expose students to people and places outside of their neighborhoods which encouraged students to be optimistic

● Trauma Responder

- Support students during adverse childhood experiences, such as poverty, abuse, and death in the family

● Tutor

- Assist students with classwork, homework assignments, and college applications

● Motivational Speaker

- Empowered large groups of students by explaining how I overcame similar obstacles XPO: 370 Initiative Dr, Rochester, New York 14624

Jay Walker - Operations Manager 585-***-****

May 5, 2017-October 6, 2017

● Warehouse Logistics Team

- Handling a large amount of supply and making sure it’s organized.

- Prepared pallets to be shipped out

- Responsible for making sure orders are shipped out on schedule

- Responsible for keeping co-workers aware of the safety of self and others RGIS: 3445 Winton Pl, Rochester, New York 14623

Regional Manager: Mike Snead (585) 427- 2300

February 3, 2013- February 1, 2015

● Inventory Specialist/ Auditor

- Traveled to Walmart Pharmacies in New York, Ohio, Pennsylvania

- Accurately counted over one million dollar worth of medicine daily

-Transmit information to a regional database

-Effectively communicated with the Pharmacy to ensure that all over-the-counter and prescription medicine was accounted for

Highlights of Qualifications

● Strong organizational skills

● Excellent communication

● Prepares documents and reports (Powerpoint, Excel, Word, and CRM, website design, logos, Digital Marketing

● Reliable, dependable, and punctual

● Outstanding etiquette

Skills and Interests

● HVAC

● Painting

● Audio Engineering and Piano

● Fitness and Nutrition

● Public Speaking

● Creative Writing

● Exceptional Reader

● Web design, logo, Digital Marketing

References

Mike Snead - Regional Manager at RGIS 719-***-**** Jay Walker - Operations Manager at XPO 585-***-**** Roland Williams - NFL Super Bowl Champion and CEO 585-***-**** Dorian Griffin - Project Supervisor at Maximus 718-***-**** Prof. John H. Stanfield - Social Scientist +27-60-909-**** Jeff Cline - Senior Manager at RGH 845-***-****

Veronica Wilson - Community Partnerships Manager at Champion Academy 585-***-**** Melissa Volpe - Program Director at Iroquois Job Corps Center 585-***-**** Eric Vaughn - Athletic Director at Iroquois Job Corps Center 585-***-****

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