Assistant Training

HANNAH CARR

*** *. *** ********* ** Apt * Wasilla, AK 99654 – 907-***-****

************@****.***

EDUCATION

University of Alaska Anchorage, Anchorage, AK

Bachelor of Arts in Psychology; Minor in Justice 2018

EXPERIENCE

Yukon Title Company May 2015 – Present

Escrow Assistant

Gather contractual documentation necessary for completion of real estate transactions such as contract addendums, surveys, invoices, contractor documents and earnest money

Obtain legal court documents to clear title of property

Organize paperwork by filing and maintain records from previous and current transactions

Advise customers how to fill out recordable documents for transfer of real property as well as purchase and sale agreements

Receipt and disburse buyer and seller funds for real estate transactions

Answer telephone and email inquiries regarding real estate or title questions

Compose professional emails to provide clear and prompt communication to clients and agents

Provide quotes for title insurance and escrow services to the public

Maintain composure and kindness in stressful, time-sensitive situations requiring multi-tasking

Participate in community events for marketing purposes

Schedule client signings and coordinate remote signings when necessary

Prepare settlement statements for sale and refinance transactions with attention to detail

Stay on task and maintain self-discipline with no upper-management supervision

Work remotely while still maintaining attention to detail and managing a heavy workload of files while still meeting deadlines

Fax, e-mail, or FedEx documents to clients to obtain signatures needed for closing of real estate transactions

Prioritize tasks and files based on contract closing date deadlines

Perform other administrative duties such as answering phone calls, scheduling appointments, responding to emails, and ordering office supplies

Prepare documents to be recorded and accepted by local recorder’s office

Better Companion Training Facility August 2019 – Dec 2019

Animal Training Instructor

Demonstrate to pet owners with clear communication how to train animal behaviors using positive reinforcement

Answer generalized questions related to positive reinforcement training

Troubleshoot specific problem behaviors and determine solutions for the client

Answer phone calls and provide customer service to clients

Multi-task when multiple clients are requesting my assistance while maintaining a poised attitude

Clearly communicate proper training practices to pet owners

U.S. Navy Marine Mammal Program, San Diego, CA Jan 2015 - May 2015

Animal Care and Training Intern

Assisted with various operant conditioning training sessions with Bottlenose dolphins and California sea lions to complete tasks for the U.S Navy (target retrieval/swimmer & underwater mine detection)

Assisted with open water training sessions involving safe transport of California sea lions onto and off the boats

Prepared and administered diets for California sea lions and Bottlenose dolphins including vitamin supplementation while abiding by the USDA protocols and procedures and attention to detail

Performed daily free-contact medical examinations on Atlantic Bottlenose dolphins including hydrations

Developed knowledge of training principles and husbandry practices through observation and assistance of training sessions

Maintained organized records of medication distribution of the mammals

Mulcare Lawn Care May 2014 – July 2014(seasonal)

Secretary

Worked remotely and answered phone calls for lawn care related inquires and estimates

Distributed invoices to customers

Received payments using QuickBooks

Assisted with manual labor of lawn care tasks

Scheduled appointments for clients and kept an organized schedule

Maintained organization and provided prominent customer service while maintaining a remote work schedule

Completed payroll of the employees using QuickBooks

Fairbanks Riverside Lodge May 2012 – September 2013

Guest Service Host for Holland America-Princess cruise line

Sold Alaskan Tours to visitors in the Fairbanks area

Recommended Alaskan destinations and local businesses for visitors to attend

Spoke to large tour groups to inform them of the Fairbanks area and travel processes

Kept organized records of the hotel’s visitors and their travel itineraries

Assisted guests with obtaining public transportation and visitor information

Maintained a sanitized and organized work space

Completed a daily task list everyday before leaving including cleaning and printing of new rosters for the hotel manifest

Used radio communication to coordinate arrival of guests

CERTIFICATIONS AND ADDITIONAL SKILLS

Microsoft Word & Excel proficient

Proficient in Select software

Licensed in Alaska Title insurance

State of Alaska Notary

First Aid/CPR Certified (2019)

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