Jessica Sheffield
Insurance Sales Agent
Kansas City, MO 64155
***********@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Insurance Agent
American Insurance Organization
December 2020 to Present
The sale of health and life insurance.
Working from home.
Assistant General Manager
SureStay Plus by Best Western - Kansas City, MO
February 2012 to October 2020
Manage day to day functions of the hotel.
Account receivable and payable
Recruiting staff for all departments.
Scheduling and training for at minimum 10 + employees Reservations and travel plans
Education
Associate in Liberal Arts
Kansas State University - Manhattan, KS
August 2010 to November 2012
Skills
• AP/AR (4 years)
• Customer Service (3 years)
• RECEPTIONIST (3 years)
• training (6 years)
• Payroll
• Management
• Accounting
• General Ledger Accounting
• QuickBooks
• Recruiting (6 years)
Certifications and Licenses
Insurance License
August 2020 to August 2022
Life
Accidental and health or sickness
Recruiting for new agents
Assessments
Call Center Customer Service — Expert
February 2020
Applying customer service skills in a call center setting. Full results: Expert
Customer Focus & Orientation — Expert
January 2020
Responding to customer situations with sensitivity Full results: Expert
Cognitive Ability — Highly Proficient
April 2020
Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient
Customer Focus & Orientation — Expert
January 2020
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Computer, Customer Service, Training, AP/AR, Hiring, Office Functions (8 years)