Social Media Manager

JUSTINE LUZZI

TRAUMA-INFORMED COACH & CLIENT RELATIONSHIP MANAGER

Client relationship manager, trainer, and coach with a combined 5 years' experience cultivating client relationships, communicating efficiently and empathetically, and creating lasting rapport with various connections. Ambitious, motivated, people-driven individual with high emotional intelligence and communication skills. https://www.linkedin.com/in/justineluzzi/

908-***-**** • *******.*****@*****.***

Brooklyn, NY, 11221

• Managed a roster of various personalities and

expectations of clients of all demographics.

• Carried a full-time roster of approximately 40-50 clients consistently.

• Recruited approximately 100 match candidates for clients before end of first year with rolling

recruitment success.

• Increased company revenue by $250K through client acquisition and retention.

• Consistently achieved 80% match success rate.

• Curated 950+ dates annually.

• Consistently carried a 4-5 star rating in client satisfaction.

• Worked one-on- one with clients, as well as

collaboratively with the Company’s matchmaking

team.

• Led workshops on emotional intelligence and

matchmaker training.

MATCHMAKER, COACH, TRAINER, REMOTE,

2015- 2020

TAWKIFY

• Managed all content for website and blog spanning over 300k + page views per day.

• Created and managed daily social media posts.

• Assisted in Twitter Chats, Reddit AMAs, & social contests that resulted in increased positive

engagement and brand recognition.

• Managed content for approx. 8-10 email blasts per day that reached over 200k + viewers per email.

MARKETING COORDINATOR, 2012- 2015

BANKRATE

• Worked collaboratively with job candidates to

perfect their resume to accurately reflect their skills.

• Succesfully transformed 750+ resumes which resulted in clients receiving job offers.

RESUME WRITER & COACH, 2010-2011

REZBIZ, LLC

M.A. DIGITAL COMMUNICATIONS, 2012

SACRED HEART UNIVERSITY

EDUCATION

B.A. COMMUNICATIONS, 2010

KEAN UNIVERSITY

Trained in trauma-informed coaching and

somatic approaches.

TRAUMA-INFORMED SOMATIC

COACHING CERTIFICATION

CERTIFICATIONS

• Sold dozens of matchmaking packages ranging from 5k to 10k

• Managed a handful of clients and matched them

accordingly.

• Performed various matchmaker trainings on how to sell more, match better, + improve tech.

• Followed up on payment dates accordingly and

recruited potential leads.

MATCHMAKER, NEW MEMBER STRATEGIST,

TRAINER 2020- PRESENT

THREE DAY RULE

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