Medical Office
Resume:
Theresa Kelly
**** ****** ****** *******, ** ****4
********@*****.***
Seeking: Position in the medical or health services field. Technical Skills
Office Systems PACS/EMR Systems
Microsoft Office Suite Medview
Quickbooks Infinitt
Windows/Mac Operating Systems Cerner
AS400 CPSI
Multi-line Phone Systems Allscripts
Employment History
Lubbock Diagnostic Radiology 1992-Current
Assistant Manager
● Supervised daily operations of imaging center
● Tracked overhead expenses
● Communicated with physicians, staff, and patients
● Supervised and installed daily operations of PAC/RIS system and bi-directional interfaces.
● Implement new facilities that were taken on for reading of their exams and trained staff.
● Verified Insurance and verified/collected co-payments
● Obtained authorizations on procedures and guided referring doctors offices on how to obtain their authorizations
● Scheduled in-house and outside radiology procedures
● Point of contact for billing questions for patients/referring physicians and their offices. Verified and directed traffic on re-filing of insurance claims.
● Extensive communication with patients on daily basis handling complaints and concerns that the patient might have.
● Direct outside and in house exams making sure they are read and correctly reported and signed to be sent to referring physician.
● Point of contact for Lubbock Diagnostic Radiology’s radiologists.
● Ordered all medical supplies for imaging center including price comparisons and implementing new medical supplies that become available. Dunavent Cotton 1991-1992
Furr’s Supermarket- Corporate Office 1985-1991
Financial Accounting Department
Trainings and Certifications (10+ Years)
● OSHA Hazard Communication Awareness
● Bloodborne Pathogens
● Annual HIPPA
● COVID Compliance
Volunteer Experience
● South Plains Food Bank- sorting and marking donations
● Parkinson Society - Fundraising
● Carillon House- Fundraising
Education
● Attended South Plains College
● Courses in Medical Terminology and Anatomy
● Technical Support Fundamentals (Google)
● Coursera
● November 2020 Certification
ords Information Analyst Full Time Day Shift
Peterson Health
-Monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow
-Assures coverage of all areas of responsibility.
-Conducts ongoing reviews to ensure quality of work.
-Develops and monitors tracking systems for items such as pre-registration, insurance capture, means testing, follow-up care, consults timeliness, test, etc.
-Ensures accurate and timely scheduling of appointments.
-Provides guidance to staff members to include changes in policies and procedures.
-Distributes and balances workload.
-Creates and maintains employee work schedules.
-Orients and provides on-the-job training for new and current employees.
-Ensures all training requirements are met.
-Organizing the work structure of his/her assigned areas.
-Acts as liaison between MSA and staff in order to resolve day to day conflicts. Manage incoming referrals to assigned practice locations; contact patient to schedule appointment as appropriate for specialty. For internal referrals within the HCM Medical Group, collaborate with other departments to schedule appointments in EMR system and notify patient of appointment status.
Manage outgoing referrals from assigned practice locations; obtain necessary prior authorizations and certifications as required by insurance.
Maintain close communication with patients by informing them of referral status and patient responsibilities. Obtain prior authorizations as appropriate for imaging studies, diagnostic procedures, and prescriptions as required by insurance. Performs other duties as assigned by leadership.
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