Troubleshooting IT remote Cisco Certified
Resume:
Andrea VanDross
Sicklerville, NJ 08081
**************@*****.***
Objective
Eagerly and energetically headed back into the full-time workforce following a period of community service and semi-retirement after a successful telecommunications career.
Hoping to utilize experience and education to obtain a full-time position with a successful company.
Education
Cisco Systems Certification
Pima Community College – Tucson, AZ
Associate of Science in Applied Liberal Arts
Cornell University – New York, NY
Experience
Caregiver
Senior Helpers – Cherry Hill, NJ – 2016 to the Present
Helping the community’s elderly residents retain their independence.
Providing the care needed to help senior citizens live safely in their homes.
Central Office Technician
Verizon Telecommunications – New York, NY – 1983-2003
Instructed Verizon Field Service Technicians regarding signal circuits applications, network special circuits, voice circuits, and SSC maintenance analyzation.
Tracked, analyzed and reviewed system alarms, logs, and traffic measurement reports.
Repaired special circuits used for monitoring 911, fire alarms, and security circuits.
Operated and maintained all types of local and toll switching equipment data, networking equipment, computer processing equipment, and associated peripherals.
Performed system and equipment installations, including acceptance testing and initializations.
Performed daily backups and routine monitoring of switches on Verizon’s computer systems and data networks.
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