Babalwa Barbara Mongezi

Cell:

Email:

Location:

Languages:

+27-83-962****

adkt5f@r.postjobfree.com

***** ****** ******** *******, ***********, South Africa 7784

Xhosa, English

Career profile

Babalwa possesses the required skills and knowledge to be a valuable asset to any company or organization and contribute significantly to the achievement of objectives.

Analytical minded, highly organized and progressive experience maintaining workflow of office. Approachable, friendly and exceptional helpful with special focus on improving company processes by providing deep insight into handling administrative work. Remain calm and focused during busy hours while maintaining exceptional attention to detail and maintaining good relations with colleagues and clients while delivering excellent service. Ability to screen and forward incoming calls and handle/direct complaints appropriately.

She provides a very high level of client service based on outstanding communication, precision work and interpersonal skills both verbally and in writing.

Ability to utilizes creativity and teamwork to design and execute solutions that create value to clients and her employers. I have the proven ability to complete tasks quickly, skillfully and within the required time frame and make decisions effectively. Ability multiple task and throughout maintain good relations with colleagues and clients and deliver excellent service.

Employment Profile

Organisation: Amy Foundation Receptionist and PA to MD Cape Town May 2012 – March 2019

Role purpose: Ensure clients/ visitors are well received and directed to appropriate person/department . Ensure calls are taken in a professional manner, ensure and maintain a good image of the organization as a first point of contact.

Organize office meetings and conferences.

Maintain office in a neat clean and organized manner.

Manage filing system.

Provide assistance to different departments.

Operate and maintain different kinds of office equipment such as photocopiers ensure they are available at all times.

Order and maintain office supplies.

Maintain weekly and monthly diary and calendar for staff and MD.

Handle front desk task and answered calls.

Sorted and distributed all correspondence.

Greeted clients/visitors and guided them appropriately.

Create and maintain database.

Record and type minutes.

Scheduled and issued meetings appointments.

Coordinate travel and stay arrangements for MD. Including managing his diary.

Earlier Career

Cashier and Merchandiser – Jet Stores Tygervalley Mall December 2009 – October 2011

Welcoming customers attending their needs.

Helping them locate items.

Till operator- ensure prices and quantities are accurate.

Opening new accounts.

Merchandise new stock.

Cash up.

Skills

-Communication skills( written and verbal)

-Ability to work well under pressure.

-Decision making.

-Time management.

-Self motivated.

-Adaptable.

-Team worker.

-Creativity.

-Leadership.

-Good listener.

-Telephone etiquette.

Personal Attributes

-Honest

-Friendly and polite

-Hardworking

-Work ethic

-Determined and persistent

-Work well in harmony with co-workers

-Reliable and loyal

-Problem solving

-Enthusiastic

Technically proficiency

Microsoft office- Word, Excel, PowerPoint

Internet explorer.

Outlook calendars.

Educational Qualifications– College of Cape Town City Campus N6 Business Management 2008- 2009

Subjects: Accounting, Computer practise, Entrepreneurship and Business Management, Business Communication, Sales Management, Public Relations, Cost and Management Accounting

National Senior Certificate – Khwaza Senior Secondary School Cofimvaba Eastern Cape (2007)

Subjects: Xhosa, English, Maths, Economics, Business Economics & Accounting

Training Certificate Attained

Front Desk Excellence – Norcaz Academy June 2012

Office Management – Community CHEST August 2012

Professional References

Ms Amanda Mac – Programs Manager: Amy Foundation +1-214-***-**** adkt5f@r.postjobfree.com

Mr Farai Mahaso – Monitoring and Evaluation Co-ordinator: Amy Foundation +27-21-447-**** / 084-***-**** adkt5f@r.postjobfree.com

Mrs Joanna Barry – HR Manager: Amy Foundation +27-21-447-**** / 082-***-**** adkt5f@r.postjobfree.com

* Academic references available upon request *

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