Receptionist, admin clerk or secretary
Resume:
Babalwa Barbara Mongezi
Cell:
Email:
Location:
Languages:
****************@*****.***
***** ****** ******** *******, ***********, South Africa 7784
Xhosa, English
Career profile
Babalwa possesses the required skills and knowledge to be a valuable asset to any company or organization and contribute significantly to the achievement of objectives.
Analytical minded, highly organized and progressive experience maintaining workflow of office. Approachable, friendly and exceptional helpful with special focus on improving company processes by providing deep insight into handling administrative work. Remain calm and focused during busy hours while maintaining exceptional attention to detail and maintaining good relations with colleagues and clients while delivering excellent service. Ability to screen and forward incoming calls and handle/direct complaints appropriately.
She provides a very high level of client service based on outstanding communication, precision work and interpersonal skills both verbally and in writing.
Ability to utilizes creativity and teamwork to design and execute solutions that create value to clients and her employers. I have the proven ability to complete tasks quickly, skillfully and within the required time frame and make decisions effectively. Ability multiple task and throughout maintain good relations with colleagues and clients and deliver excellent service.
Employment Profile
Organisation: Amy Foundation Receptionist and PA to MD Cape Town May 2012 – March 2019
Role purpose: Ensure clients/ visitors are well received and directed to appropriate person/department . Ensure calls are taken in a professional manner, ensure and maintain a good image of the organization as a first point of contact.
Organize office meetings and conferences.
Maintain office in a neat clean and organized manner.
Manage filing system.
Provide assistance to different departments.
Operate and maintain different kinds of office equipment such as photocopiers ensure they are available at all times.
Order and maintain office supplies.
Maintain weekly and monthly diary and calendar for staff and MD.
Handle front desk task and answered calls.
Sorted and distributed all correspondence.
Greeted clients/visitors and guided them appropriately.
Create and maintain database.
Record and type minutes.
Scheduled and issued meetings appointments.
Coordinate travel and stay arrangements for MD. Including managing his diary.
Earlier Career
Cashier and Merchandiser – Jet Stores Tygervalley Mall December 2009 – October 2011
Welcoming customers attending their needs.
Helping them locate items.
Till operator- ensure prices and quantities are accurate.
Opening new accounts.
Merchandise new stock.
Cash up.
Skills
-Communication skills( written and verbal)
-Ability to work well under pressure.
-Decision making.
-Time management.
-Self motivated.
-Adaptable.
-Team worker.
-Creativity.
-Leadership.
-Good listener.
-Telephone etiquette.
Personal Attributes
-Honest
-Friendly and polite
-Hardworking
-Work ethic
-Determined and persistent
-Work well in harmony with co-workers
-Reliable and loyal
-Problem solving
-Enthusiastic
Technically proficiency
Microsoft office- Word, Excel, PowerPoint
Internet explorer.
Outlook calendars.
Educational Qualifications– College of Cape Town City Campus N6 Business Management 2008- 2009
Subjects: Accounting, Computer practise, Entrepreneurship and Business Management, Business Communication, Sales Management, Public Relations, Cost and Management Accounting
National Senior Certificate – Khwaza Senior Secondary School Cofimvaba Eastern Cape (2007)
Subjects: Xhosa, English, Maths, Economics, Business Economics & Accounting
Training Certificate Attained
Front Desk Excellence – Norcaz Academy June 2012
Office Management – Community CHEST August 2012
Professional References
Ms Amanda Mac – Programs Manager: Amy Foundation +1-214-***-**** *.******@*****.***
Mr Farai Mahaso – Monitoring and Evaluation Co-ordinator: Amy Foundation +27-21-447-**** / 084-***-**** ***********@*****.***
Mrs Joanna Barry – HR Manager: Amy Foundation +27-21-447-**** / 082-***-**** ******@********.**.**
* Academic references available upon request *
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