Manager Sales

Joe Garen

***** ******** ****, *********, ** ****7

**********@*****.*** 704-***-****

Summary

PROFESSIONAL SUMMARY

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with many years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations.

Experience

General Manager

Brio Italian Mediterranean

Jul 2019 Present

Responsible for all operations of an Italian Mediterranean Restaurant with 3 million in sales annually. All Local Store Marketing, payroll, training, Beverage program implementation, and financials

General Manager

Carolina Ale House, Waverly

Jul 2018 July 2019

Responsible for operation of a scratch kitchen with 72 beers on tap. All hiring, financials, promotions, training, marketing in a store with sales of 3.6 million annually.

General Manager Basil Thai Cuisine Aug 2016 - Jun 2018

Responsible for complete operation of front of the house, back of the house, financials, payroll, local store marketing. Implemented and developed systems for control, operational execution and increased profitability.

Managing Partner Firebirds Wood Fired Grill Aug 2013 - Jul 2016

Responsible for the operation of a Steak House with sales of 3.3million annually.

Accountable for budgeting, cost control, payroll, general accounting and full profit and loss. Able to motivate

personnel to high performance standards and excellence.

Increased sales year over year by 4.7% And accomplished Store Level EBITDA of 14.8% with flow through of

- 70.3%.

Achieved the Hall of Fame for Trip advisor

In 2014 on missed sales of 35,000 increased EBITDA by 43,000.

Lowered Beverage Costs by 124 Basis Points year to year.

General Manager

Vine American

Aug 2012 - Aug 2013

Started up new Restaurant Concept in Charlotte with Display kitchen and wine program with over 100 wines.

Hired, trained and scheduled a staff of 75 employees.

Developed all Front of the House policies and procedures, and all training material.

Established all data base for POS system, and started all systems from the start-up

Responsible for Local store marketing and promotional schedule

General Manager McCormick and Schmicks Dec 2005 - Jul 2012

Provided leadership to 110 employees including 4 assistants and executive chef for a Seafood restaurant with revenues in excess of 5 million annually.

Responsible for menu planning, all training, budgeting and financials.

Implemented Concierge program that resulted on sales increase of 12% year over year.

Worked very closely with Convention center to maximize large party bookings at the restaurant. We became the primary destination for Convention parties.

Maintained all costs at or below budget for 6 years

Partner

Buca di Beppo

Jun 2000 - Nov 2005

Opened a new concept of Family style Italian food made from scratch.

Hired, trained and developed systems for a staff of 65 employees. Developed a to Go program that resulted on 11% of store sales.

Responsible for budgets, inventories, payroll, all financials with weekly profit and loss statements.

Management training center for the company. Successfully trained 10 managers a year for a period of 3 years.

Chairman of the Paisano Leadership Council for the company. Quarterly meetings with CEO and board to express concerns of the field and reach long-term solutions.

Education

Cornell University

Bachelor Of Science

Skills

Dedicated with strong work ethic and ability to Conflict resolution techniques

Build lasting client relations. Passion for customer satisfaction

Bilingual professional with excellent communication Marketing and advertising skills.

Results-oriented. Comfortable in fast pace, high stress situations requiring attention to detail.

Skillful in Excel, Micros, Squirrel, Aloha, and other industry operational systems.

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