I am a motivated professional with customer service proficiency and
extensive Supervisor experience. Recently, I learned of your organisation opening vacancies and I was compelled to contact you with my interest. I believe that my professional background and industrialist drive make me an ideal candidate for this opportunity. As a person who thrives in high-pressure and fast-paced situations, I strive for positive results through the application of my abilities in Customer service and problem solving. Additionally, I possess expertise in staff mentoring and an aptitude for optimizing performance and motivating colleagues. In any position, I am able to visualize success and identify innovative and effective strategies for achieving it. I have artfully balanced workplace objectives and productive relationships, inspiring strategies and insightful suggestions to achieve a competitive business edge. My interpersonal and management strengths have enabled my professional growth.
I have enclosed my resume for your review. I will try and contact you within the week to discuss the next steps in your hiring process. I appreciate your time and consideration of my candidacy to become your new employee.
I have enclosed my resume for your review. I will try and contact you within the week to discuss the next steps in your hiring process. I appreciate your time and consideration of my candidacy to become your new employee.
Sincerely,
Thobeka Mdledle
P R O F E S S I ONAL A DMINISTRATOR & P . A .
T O WHOM I T MAY CONCERN:
CONTACT
Lot 1783, Kwadabeka D
New Germany, 3610
***************@*****.***
T.Mdledle
T H
Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review, and training in work procedures. Blends superb time management and organizational skills with attention to detail.
Results-driven with experience steering and directing all aspects of operations, administration, budgeting and equipment maintenance. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety
initiatives and quality control. Effective in collaborating with upper management to achieve organizational objectives.
Thobeka Mdledle
P R O F E S S I ONAL A DMINISTRATOR & P . A .
P R O F E S S I ONAL P R O F I L E
CONTACT
Lot 1783, Kwadabeka D
New Germany, 3610
***************@*****.***
T H
P R O F E S S I ONAL E X P E R E I E NCE
Operated cash register, collected payments and provided accurate change.
Delegated tasks to multiple employees while maintaining efficient workplace.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Inspected incoming supplies to conform with materials specifications and quality standards.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records. Greeted customers and responded to requests for information. Supervised store opening and closing procedures, which included counting cash drawers.
Built and maintained effective working relationships with peers and upper management.
Received deliveries from suppliers.
COLOURCONCEPTS S U P E R V I S O R 2 0 1 0 - 1 7 S E P 2 0 2 0 P E R S ONAL
D E T A I L S
Date Of Birth: 21 Oct 1981
Gender: Female
Nationality: South African
Race: Black
L A NGUAGES
IsiXhosa
IsiZulu
English
Thobeka Mdledle
P R O F E S S I ONAL A DMINISTRATOR & P . A .
Monitored machines, diagnosed problems and performed basic corrections to keep equipment operational during all shifts. Maintained adequate productivity by setting and enforcing deadlines. Demonstrated self-reliance by meeting and exceeding workflow needs.
Examined and produced specific job orders.
Set appropriate speeds, flows, colours, temperatures and positions for printing.
Assisted clients in customizing design and layout of business and personal documents.
Conducted ink operations, including verifying ink specifications, inking presses, changing ink and adjusting ink flow. Maintained data on printing outputs produced, supplies consumed, printing costs and equipment maintenance and repairs performed. Reviewed orders and collected payments from clients. Greeted customers, established and confirmed needs, calculated and quoted prices and processed payments and receipts. Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
Maintained machines in good working order by cleaning, lubricating and adjusting.
Trained and assisted new printing press operators to provide printing output that satisfied customers.
COLOURCONCEPTS E MBROIDERY MACHINIST 8 A P R I L 2 0 0 8 - 2 0 1 0 P R OMOTED T O S U P E R V I S O R S K I L L S
Active listener
Store maintenance
Product expertise
Seasonal promotions
Cash drawer balancing
Credit and cash transactions
Cash management
Product recommendations
Customer assistance
Merchandise restocking
Goal-oriented
Leadership
Team building
MS Office
Organization
Problem resolution
Customer service
Active listener
Product expertise
Seasonal promotions
Cash drawer balancing
Credit and cash transactions
Product recommendations
Customer assistance
Staff mentoring
Merchandise restocking
Goal-oriented
Leadership
Team building
Organization
Customer service
Cash register operation
Staff mentoring
Microsoft Office
Customer Service
Store maintenance
E X P E R T I S E
Thobeka Mdledle
P R O F E S S I ONAL A DMINISTRATOR & P . A .
Monitored and managed stock and pricing for product lines. Verified correct display signage for products and sales promotions to keep patrons aware.
Placed prices and descriptive signage to enhance displays and promote items.
Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
Cleaned shelves and restocked with new inventory when products were running low.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Restocked produce and removed expired or damaged merchandise. Removed outdated and overripe items from stock to eliminate health risks.
Arranged products in organized and professional manner. P I C K N P A Y M E R CHANDISER 2 0 0 6 - 2 0 0 7 E D UCATION
Xhosa
English
Mathematics
Science
Biology
Geography
History
ZWELITSHA S S S G R A D E 1 1
2 0 0 0
O SMAN'S R E T A I L M E R CHANDISER 2 0 0 7 - 2 0 0 8 Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
Cleaned shelves and restocked with new inventory when products were running low.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Restocked produce and removed expired or damaged merchandise. Removed outdated and overripe items from stock to eliminate health risks.
Arranged products in organized and professional manner. Updated signage to reflect current prices and help promote target merchandise.
COMPUTRAIN 2 0 0 3
Computer Literacy
T H E O P E R A T I ON
Cash Register
Point Of Sale
General Till Procedure
Inventory Management
Account Receivable & Payable
Cheque Reconciliation
Credit Cards
Vouchers & Refunds
Customer Relations
Deportment
Emergencies
Duties Of A Cashier
Photoshop Corel draw & MS
Word
R E F E R E NCE
Thobeka Mdledle
P R O F E S S I ONAL A DMINISTRATOR & P . A .
NAME: Robert
NUMBER: 078*******
MANAGER