Curriculum Vitae

Personal Information

Name: Sharmunay Sherval Fontuin

Nationality: South African

Date of Birth: 27/04/1979

Residential address: 15 Kohlberg Street, Shauderville, Port Elizabeth Contact No: 081-***-****/ 081-***-****

Languages: Bilingual- English and Afrikaans

I am a hard working individual and always willing to learn. I love challenges and can work under pressure. I always finish my deadlines and I am a natural leader.

I see life as a challenge and persevere to get the job done. I am capable of working long hours and see my job as an important area of my life.

2

Education

1992-1996

David Livingston Senior Secondary School

Subjects

English

Afrikaans

Biology

Geography

Economics

Business Economics

Additional Training

Spar- Customer Care Course

Seesa- Conflict in the workplace Course

Additional

Microsoft word

Data Capturing

Head Telemarketer in call centre

Marketing Co- coordinator

Frontline Supervising

Other Computer Literacy

Working experience with Smart cell- Seesa Program

Eager to learn and a quick learner in computer skills 3

Work experience

Company: Sizwe Medical Fund Port Elizabeth

Date: 2000-2001

Job description: Assessor

Capturing Doctors and Hospital Accounts

Filing and dealing with medical queries

Reason for leaving- Contract ended

Company: Pick n Pay Bluewaters Bay

Date: 2007-2007

Job Description: Cashier

Cashier

Reason for leaving- The franchise was changed over to a Super Spar Company: N2 City Super Spar

Date: 2008-2009

Job Description: Frontline Supervisor

Training Cashiers and Packers

Making sure all duties were performed each day

Making sure the frontline was clean and neat at all times

Pricing of stock- correct and expiry dates were checked

Daily Cash Ups

Assisting Cashiers with change and customer care Reason for leaving- Received a better offer at Spur 4

Company: Spur Corporation

Date: 2010-2013

Job Description: Waitress

Waitress

Waiting on tables and giving best customer service

Training new Waiters and Waitresses

Reason for leaving- Received better offer at Seesa Pty Ltd Company: Seesa Pty Ltd Port Elizabeth

Date: 2013-2015

Job Description: Telemarketer

Setting Up Appointments for consultants to see clients regarding labour legislation

Handling the consultants diary on a daily basis

Reaching Daily and Monthly Targets

Reason for Leaving- Received Promotion within the same Company but a different department Company: Seesa Pty Ltd Port Elizabeth

Date: 2015 -2021

Job Description: Head Telemarketer

Junior Management/ Marketing Coordinator

Head of the Consumer Protection Act and Popi Act Department

Ensuring Qualified Appointments are made for consultants

Training of staff within the department

Monitoring performances of each individual within department

Office and Individual Stats

Reason for leaving- Personal Reasons

5

Hobbies

Reading

Gardening

References

Contact Person: Rabaya Fataar

Company: Sizwe Medical Fund

Contact: 041-***-****

Contact Person: JJ

Company: Spur Corporations- Greenacres

Contact: 041-***-****

Contact Person: Jesse Jordaan

Company: Seesa Pty Ltd

Contact: 041-***-****

071-***-****

Contact this candidate