Resume

ABIGAIL BOTHA

INTRODUCTION Administrator

I am a well-organised Administrative professional bringing excellent multitasking abilities developed over more than 16 years of various industrial experience.

I effectively promote interdepartmental coordination through exemplary teaming skills. I demonstrate expertise skills in my administrative duties. I see myself as an analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.

I am driven to oversee operations with an efficient and results-oriented mindset. I am self-motivated bringing proven customer relations skills and able to handle diverse business requirements.

I feel that I would be able to offer a great deal to your company and grow to a prosperous team, effectively reaching our goals.

Thank you kindly for your time and consideration.

SKILLS

Typing 70+ wpm.

MS Word,

MS Excel,

MS PowerPoint,

Outlook,

Internet,

IMS,

Pastel Evolution,

SAP by Design,

Sypro

Internet.

EXPERIENCE

Data Capturing

Administration

Tenders

Debtors

Creditors

Auditing

Health & Safety

Research

Marketing, Sales, Internal Sales, Counter Sales

Customer Services

Progress report

Setting up manuals and reports

Implementing filing systems

Stock management

Buying

Project Administration / Administrator

Management support

EDUCATION

Buren High School

Cape Town

WORK EXPERIENCE

Previous Employer: Richards bay Plumbing Services

Nature of Business: Plumbing and maintenance services. Period: June 2018 to February 2020

Position Held: Administrator / Customer Services

Officer

Duties:

Buyer/Debtors / Creditors department

Obtain quotations from Suppliers and source new

suppliers.

Process Purchase Orders

Manage petty cash process daily and complete

petty cash vouchers.

Manage courier bookings, collections and deliveries. Capture weekly and monthly timesheet.

Handle daily invoicing.

Sending monthly statements to customers

Creditors and supplier queries

Manage switchboards.

Timekeeping, process timesheets for payroll

Maintain vehicle log sheets and reports.

Ensure job cards are completed on a daily basis

Completing and submitting UIF documents

Capturing and sort expenses for VAT calculations

Calculate PAYE

Email PAYE and VAT calculations and spreadsheets to Accountant monthly.

Assist with yearend VAT to accountant

Customer Services Officer / Data Capturer

Liaise with customers daily on jobs and new bookings.

Attend to any queries and concerns customers may have as to ensure customer satisfaction.

Compile daily, weekly and monthly reports with

updates on progress for management meetings.

Attend monthly meetings on projects and any issues that may arise.

Health & Safety Representative

Attend to all Safety requirements for office as well as medicals etc.

Customer Services Officer / Data Capturer

Liaise with customers daily on jobs and new bookings.

Attend to any queries and concerns customers may have as to ensure customer satisfaction.

Compile daily, weekly and monthly reports with

updates on progress for management meetings.

Attend monthly meetings on projects and any issues that may arise.

Reason for leaving: Relocated to Amanzimtoti as

company closed their doors.

Work experience continued

(Please note I have only listed the last 15 years work experience to shorten my CV. Name of company: Ubuntu Projects & Xpanda Suppliers Nature of Business: Civil works / Construction / Maintenance / Suppliers Period: October 2015 to December 2017

Position Held: Sales Administrator / Girl Friday / Health & Safety Administrator Duties:

Compiling and completing tender documents as well as obtaining pricing and delivery.

Manage courier bookings, collections and deliveries.

Quotations / Debtors / creditors

Counter Sales, tele sales and compiling customer quotations

Compile Safety Files for Tronox, Transnet, Foskor, Isizinda sites

Booking of KBC’s, medicals, inductions and update training matrix

Data capturing and general office management.

PA duties to the Directors

Attend to Customers at various sites e.g., Tronox, Transnet etc.

Manage petty cash book, company vehicle documents.

Minutes of morning meetings

Manager Supervisors files

Manage storeroom, supplies and stock.

Previous Employer: TJW Aggregates

Period: April 2013 - September 2015

Nature of Business: Retail - Building supplies

Position Held: Owner

I started my own company for the period that I was not employed selling various building supplies to companies in the building and construction industry. I solely managed all areas of my business and implemented my own system in making my company as efficient as possible. Below are some of the duties I performed. I managed my own business for a year. Tata Steel closed down production and went into liquidation, it was no longer financially possible to sell stone at a competitive rate as the only other suppliers where too expensive to make a profit. Duties:

Advertising my business on various media platforms.

Contacting companies daily from various sources regarding new contacts or projects.

Daily, weekly and monthly balance sheets.

Visiting prospective Customers

Dealing with logistic companies on a daily basis.

Sourcing most cost-effective suppliers and transporters.

Quotations

Compiling marketing plans

General administrative duties performed and assisting various other companies with administrative work on a part time basis.

Previous Employer: Midmar Crushers

Nature of Business: Opencast Mine

Period: June 2011 - March 2013

Position Held: Started as a Personal Assistant to the Mine Manager & Managing Director, I was later promoted to the Safety Officer.

Duties as Personal Assistant:

Manage the Quarry Managers / Mine Manager diary, electronic as well as manual.

Arrange site meetings as well as with outside companies and Consultants.

Attend to customers and client queries.

Screen calls to the Quarry Manager

Attend to all queries internal and external.

Manage filing system and implement new system where required for all departments.

Reply to invitations and appointments.

Implement and prepare monthly management reports as well as graphs.

Create and implement new reports and spreadsheets.

Ensure health, safety and environmental standards are up to date for yearly audits.

Follow up on non-conformances and audit each department.

Committee member on the health and safety board

Order diesel each week as well as capture diesel reports and usage

Do weekly customer surveys.

Capture daily production reports and attend to any discrepancies.

Attend to all requirements on site, such as setting up emails addresses etc. and liaise with the IT technicians when required, ensure the network is running correctly.

Monitor internet usage throughout the site.

Monitor phone call usage throughout the site.

Manage petty cash for daily use as well as overtime meals – R2000 petty cash float.

Assist the Director with various tasks and queries.

Process insurance claims and follow up on progress.

Design new items for the quarry e.g., welcome booklet, visitor’s induction presentation etc.

Assist in the blasting process by ensuring all signs are posted, act as a Marshal at the appointed post to ensure no civilians are in the danger zone.

Manage company events such as Mandela Day, Christmas functions etc.

Design logos for special events T-shirts and corporate gifts

Responsible for company IT

Attend to all advertising requirements for new positions within the company.

Ordering of goods when required. Ensure night shift staff have correct P.P.E and meals.

Liaise closely with the HR Manager regarding confidential matters. Duties as Safety Officer:

Comply with health, safety and environmental requirements and legislations.

Develop, implement and maintain Health, Safety and Environmental policies, programs and procedures.

Establish budget proposals for all training needs, external and internal.

Develop systems to ensure all employees comply with all relevant legal safety requirements as well as drivers.

Increase health and safety awareness at all levels within the mine Investigate and report all incidents and accidents caused by injury, damage to property, accidents or production loss.

Design and implement welcome book.

Previous Employer: Kwenza Industrial Contractors

Nature of Business: Industrial painting, sheet metal, ventilation, ducting and gladding etc. Period: October 2008 - February 2011

Position Held: Office Administrator

Duties:

Monthly invoicing done on SYSPRO – value R1 – R2 million

Managing of petty cash of R2000 and banking of cash for the company

Counter sales

Implementing of and maintaining the filing system

Assisting with tender documents

Processing of all purchase order requisitions

Data capturing daily, weekly and monthly.

Maintain sales journal – daily, weekly and monthly.

Implemented and maintain spreadsheets with cost breakdown per site as well as cost breakdown per supplier on a weekly and monthly basis.

Process credit applications for authorisation from head office

Capture all month end calculations and financials on spreadsheets and email to Director for monthly board meeting held with the CEO and respective Directors.

Maintain and update financial file.

Creditors and debtors

Previous Employer: MPRTC

Nature of Business: Recruitment Agency - Temporary position Position Held: Recruitment Consultant

Duties:

Canvassing for new clientele

Servicing the existing client base

Drawing up quotations for clients

Interviewing of candidates

Conducting of reference checks on candidates

Verifying of information supplied by candidates.

Client calls – on site visits to clients to take down detailed job descriptions.

Conducting of ITC and criminal checks

Scheduling of interviews for clients

Preparing of candidates for interviews

Advertising

Follow up calls to clients and candidates to ensure customer satisfaction.

Answering the switchboard

Maintaining a filing system

Typing of documentation

Purchasing of stock

Achieve set target.

Ensure a safe work environment, adhere to health and safety procedures, protocols and policies. Previous Employer: Refraline

Nature of Business: Industrial Refractory Contracting Period: March 2005 -July 2008

Position Held: Office Manager / Safety

Duties:

Management of the office

Stock control of P.P.E and supplies

Compiling and maintaining the monthly budget

Booking of licenses, training and medical examinations

Overseeing of site safety and site meetings and overseeing of all sites and staff for audit preparation

Plant inspections and KPI'S, near misses etc.

Compiling of weekly and monthly reports

Compiling of weekly timesheets

Implement filing system

Document control

Data Entry

Responsible in preparing and attend Internal and External audits

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