Sales Service Representative

P R O F E S S I O N A L S U M M A R Y

Meticulous customer service representative,

excellent at handling multiple tasks and

working under pressure.

L O O K I N G F O R O P P O R T U N I T I E S I N

- Aviation

- Hospitality Sector

- Real Estate

- Sales and Marketing

S P E C I A L I Z A T I O N S

- Excellent communication skills

- Excellent interpersonal skills

- Excellent Cross-Cultural Sensitivity

- Diplomacy and tact

- Assertiveness

- Problem Solving Skills

- Organizational Skills

- The ability to remain calm in emergencies or when dealing with difficult passengers

- Good color vision and hearing

- Good general health and fitness

- Ability to work long hours under pressure

L A N G U A G E S

English, Hindi,

Bengali, A1 German

E D U C A T I O N

- GCAA Trainings and Certifications

- Diploma in Aviation

- Bachelor of Commerce

P E R S O N A L I N F O R M A T I O N

Date of Birth: 23 November 1987

Current Location: Copenhagen,

Denmark

Visa type: Residence VISA

https://www.linkedin.com/in/aditya-choudhury-b330711b0 ***.*******@*****.***

+45 26727306

+91-990*******

ADITYA CHOUDHURY

H O S P I T A L I T Y A N D C U S T O M E R S E R V I C E S P E C I A L I S T W I T H 1 3 Y E A R S O F

E X P E R I E N C E

E M P L O Y M E N T H I S T O R Y

EMIRATES, DUBAI, UAE

Premium Cabin Attendant Aug 2014 - Oct 2020

Customer Interface

- Greeted customers upon entrance and handled any cash and credit transactions.

- Assisted customers regarding inflight products, frequent flier program, promotions and duty-free orders.

Quality Communication

- Interacted with team members as well as customers from over 83 destinations around the world, ensuring reliable efficient service delivery to our customers. Customer Service

- Researched, calmed and rapidly resolved customer conflicts to prevent losing our customers to the competition.

Sales

- Consistently generated additional revenue through skilled sales techniques.

JET AIRWAYS, MUMBAI, INDIA

Flight Attendant Supervisor Nov 2007 - Jun 2014

- Responsible for ensuring the cabin crew team is well briefed prior to the flight, certain of the schedule and aware of any passengers with special mobility or dietary needs.

- Held pre-flight briefings to make sure team members are assigned their working positions for the upcoming flight and know of any last minute changes.

- Ensured that all emergency equipment is in working order prior to take-off and explained and demonstrated safety procedures and equipment to passengers.

T R A I N I N G S & C E R T I F I C A T I O N S

- FIRST AID

- Customer Relationship Management

- Flight Safety

- Customer Service

- UAE GCAA Boeing 777, Airbus 380, Boeing 737

- EMIRATES CERTIFIED First Responder / Emergency Medical Technician

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