Kyle Hatch
*** * **** *. **. George, Utah ***** 719-***-**** *******@***.***
PROFILE:
A hard working, energetic, self-starter with a track record of exceptional performance and increasing levels of responsibility and highly measurable results.
EXPERIENCE:
Donor Center Specialist
Biomat USA, Colorado Springs, CO 2015 – 2020
Demonstrated strong personal effectiveness-chosen to be Laboratory Lead in two years instead of the normal four years
Did not allow demands of the position to interfere with the completion of tasks at hand’ before expected completion time
Hand picked to cross-train into phlebotomy. 4 years of experience led to hundreds of successful donor sticks
Natural teaching abilities, helped grow 20 coworkers to better their overall position and skills within the organization
Aspired to high standards of performance during critical conditions: always applied high standards of ethical behavior
Highly focused; successfully became a Donor Center Specialist in two years, far faster than other employees
Assistant Manager
Loaf N Jug, Colorado Springs, CO 2003– 2015
Highly proficient; instrumental in the overall training of new employees and a retraining program for staff needing help
Resourceful, respected, and inspired. Instrumental in the daily administration of all job assignments
Great intellectual awareness, prepared and delivered the daily bank deposit without any errors
Beneficiary Service Representative
Triwest Healthcare Alliance, Colorado Springs, CO 2001 – 2003
Quick to learn, assisted Active Duty and Retired personnel obtain much needed healthcare insurance
Composed and calm. Managed and alleviated worries and concerns about customers insurance problems
Capable of independent decision and actions. Created and approved medical referrals so that customers could obtain specialty medical care
Medical Service Specialist - Non-Commissioned Officer in Charge, Primary care clinic
U.S. Air Force, Lackland AFB, TX, Peterson AFB, CO 1985 – 2001
Over a 17 year span of working as a Medical Technician, assisted with hundreds of medical/surgical procedures
Primary phlebotomist in both the emergency room and the clinics as assigned, specialized in pediatric and geriatric patients
Managed and directed 18 paraprofessionals and 12 medical care providers in the busiest clinic in the Air Force
Exceptional ability to handle complex tasks and challenging patient care while earning the respect of medical professionals
Patient representative, developed a program which quickly resolved common patient questions, solved issues at lowest level
Effectively managed over $500,000 worth of medical and non-medical equipment without one loss
EDUCATION:
American Red Cross Adult, Child and Baby First Aid/CPR/AED Certification
Uintah High School, Vernal UT
Community College of the Air Force: Palo Alto College, Saint Phillip’s College, San Antonio TX – Pikes Peak Community College, Colorado Springs, CO