Arlene C. Ocampo
************@*****.***
Dedicated, hardworking Facilities Administrator, with background of 4 years in Administrative support. Ability to support and coordinate the company services and management operation. Motivated, detail oriented with strong communication skills and highly resourceful to ensure sustainable growth and process improvement.
Experience
Help Desk / Facility Coordinator – January 15, 2018 to Up to present JONES LANG LASALLE (PHILIPPINES) INC
Solaire Resort & Casino
Respond and coordinate all engineering work request from telephone call, mail and walk in concern.
Assisting to resolve minor question using available and right information.
Log and coordinate all work requests to respective engineering technician, supervisor or manager.
Monitor work progress and update the customer with completion or status, escalate with engineering supervisor and manager those concern/situation requiring urgent attention.
Monitor and ensure all work request are updated in the system.
Admin Works: Prepare and ensure all work request daily, monthly and year to date are updated and submit on time.
Facility Coordinator – April 28, 2015 to April 28, 2017 AL ASMAKH FACILITIES MANAGEMENT
Doha Qatar
Respond and coordinate all maintenance work concern from telephone call, mail and walk in clients.
Assisting and supporting 3 Facility Supervisor & total of 46 properties and 6 VIP Villas (Royal Family).
Preparing and processing materials need for all maintenance work.
Coordinating and scheduling tenant appointment
with property management department for all
tenant not giving access.
Skills / Highlights
Results-oriented
Operability and commitment
Able. I am able to handle multiple
tasks on a daily basis.
Good customer service
Ability to motivate staff and
maintain good relations
Good manners
Knowledge is computer
application
ERP, SAP (KNOWCROSS)
Personal Background
Birthday: June 25, 1989
Address: Brgy. 184, #16 Daffodil Street
Transmitter Area Maricaban
Pasay City
Education
Instrumentation and Control
Engineering Technology, June 25, 2009
TUP Taguig Campus
Supporting the FS to respond and coordinate all maintenance work update with property management department.
Preparing and process all maintenance work documents including technical report, supply & purchase requisition, scope of work with materials & labor estimate and work permit.
Monitoring and follow up the delivery update all materials request.
Monitoring and coordinate with Facility Supervisor for the schedule of outgoing and incoming tenant (villas and shops).
Preparing and monitoring invoices of renovation and general maintenance work.
Maintain and monitoring all maintenance documents including technical report, supply
& purchase requisition, scope of work, work permit, work completion and invoices with respective villas and shops category (Hard & Soft copy)
Coordinate with FS and prepare the weekly update report for emergency/urgent maintenance & pending job cards.
Monitoring and perform to update the ERP system for the status of maintenance work job cards/order.
Admin Works: Prepare and monitoring all staff request including uniforms, bedding items and tools.
Maintain and monitoring the operation cash fund, prepare the liquidation and reimbursement.
Coordinate and follow up the petty cash fund, staff request and other purchase request in procurement/store.
Other duties assigned.
Project Coordinator – January 14, 2013 to July 10, 2013 SEA Olympus Marketing Inc.
Coordinate with the material supply chain (procurement) to provide the needed supplies.
Supervise and facilitates equipment and component installation to assure that every process is running due standards.
Prepare construction progress reports from the site to be provided to the construction manager.
Monitor the material and tools spending to stay on budget.
Assist construction manager in preparing schedules and ensure appropriate filing and paperwork.
Collaborate with the construction manager to provide all the safety needs.
Maintain records of all construction dates and project costs. Sales Engineer – July 10, 2010 to March 26, 2012
AMERICAN PACKING INDUSTRIES, FLO DIVISION
Present and sell company products and services to current and potential clients.
Prepare actions plans and schedule to identify specifics targets and to project number of contacts to be made.
Identify sales prospects and find the right person to talk.
Prepare presentation, proposals and sales contacts.
Develop and maintain sales materials and current products knowledge.
Establish and maintain current client and potentials client relationships.
Prepare paperwork to activate and maintain contract services.
Identify and resolve client concerns.
Prepare a variety of status reports, including activity, closings, follow up and adherence to goals.
Communicate new products and service opportunities, special developments, information or feedback gathered through field activity to appropriate company staff.
Coordinate company staff to accomplish the work required to close sales.
Develop and implement special sales activities to reduce stock.
Other duties assigned.
SEMINARS & TRAININGS
Integrated Management System
Awareness Training ISO 9001:2008, ISO1400:2004 & OHSAS 18001: 2007 Doha Qatar- December 28, 2015
The 1ST
Electrical Engineering Student Conference
Introducing To Programmable Logic Controller
Technological University of Philippines
I hereby certify that the statements above are true and correct. Arlene Ocampo