JOHNNIE M. MICKENS
**************@*****.***
SKILLS
Microsoft Office 2007/2010 (Word, Excel, PowerPoint, Access, Outlook), Microsoft Teams, Zoom,
Asana (Project Management), Adobe Acrobat 9 Pro, Typing (60 wpm)
EXPERIENCE
04/20 - Present The Fitting Room
Washington, DC
Operations Manager
Manage relationships with key vendors.
Communicate with procurement officials regarding project status updates and budgets.
Track vendor pricing, rebates, and service levels.
Review and approve operational invoices and ensure submission for payment.
Manage staff levels, wages, hours and contract labor revenues.
Organize and maintain financial accounts and reporting.
10/14 - 01/20 American Health Law Association
Washington, DC
Case Specialist
Manage duties related to creating and closing cases in the Case Management Administration.
Communicate with attorneys/clients and arbitrators to intake necessary information.
Review documents for relevancy and compliance.
Maintain case status to follow-up with pending items.
Utilize Microsoft Office to prepare documents, collect data, provide reporting.
Manage processes to grant access to case site ensuring confidentiality.
Monitor electronic correspondence to ensure timely response to inquiries.
Track and monitor receipt of confidential case documents and filing/counterclaim fees.
05/10 - 02/14 Department of Justice
Washinton, DC
Program Support Specialist
Contract through ConTemporaries.
Interface with U.S. Attorney’s Office regarding contract issues.
Maintain electronic filing, research PACER and LEXIS for case disposition.
Manage the implementation of Access database.
Review contracts for accuracy to process for approval.
Manage the ODR database in Access.
Import, export, compile and analyze data for written reports.
Run queries to prepare daily, weekly, quarterly funding reports.
Troubleshoot database issues.
09/08 - 03/10 Elite Personnel
Bethesda, MD
Administrative Assistant
Manage extensive corporate calendar.
Update and maintain members’ database; manage general email and respond to inquiries.
Compose routine correspondence and reports.
06/06 - 07/08 Law Office of Angela R. Taylor
Sumter, SC
Legal Secretary
Manage the processing of all juvenile case files.
Maintain docket to schedule court dates.
Prepare and file pleadings and legal notices in preparation for court.
Assist during the court hearings assisting victims and recording disposition.
Track and monitor court dates, discovery requests and special hearings.
Communicate with attorneys, law enforcement officials, victims and witnesses.
08/01 - 06/05 South Carolina Yutaka Technologies, Inc.
Lugoff, SC
Staffing Coordinator
Recruit staff for temporary employment.
Review employment applications, check references, administer drug testing.
Administer orientation and safety guidelines.
Create procedures for review and implement procedure for daily temp pool.
01/99 - 08/01 Federal Home Loan Bank of New York
New York, NY
Collateral Processor
Manage collateral portfolio for various banks.
Perform all necessary collateral transactions in CAMS computer system.
Prepare Collateral Position Report to support customers’ credit transactions.
Manage and monitor the subsidiary and REIT accounts.
Track the monthly/quarterly collateral reporting.
EDUCATION
University of Maryland Global Campus
Paralegal Studies
Certificate
REFERENCES
Available upon request.