Summary of Qualifications
A seasoned professional with over 10 years of solid human resource/ executive experience; strong organizational skills necessary to run day-to-day operations of an high level organization, proven aptitude to efficiently implement processes and build strong teams. The capability to balance competing priorities while meeting deadlines; Ability to handle confidential data with discretion; proven ability to work efficiently in both independent and team environments; posse’s strong work ethic combined with commitment to excellence in all projects undertaken. Demonstrated the competence to provide comprehensive support for executive-level staff in Government and Private sector; including preparation of meetings, coordinating travel, and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative, human resource and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Proficient in Windows XP, Windows 7, MS Excel, MS PowerPoint, MS Access, MS Word, MS Internet Explorer, MS Outlook, Netscape, Adobe Acrobat, WordPro, WordPerfect; Hancock Energy Database, Lawson,I-9, Google Docs, Ultipro.
EDUCATION
Bachelor of Science in Business Management Concentration
and Human Resource Management – November, 2013
University of Phoenix, Greenbelt, MD
Associate of Arts Degree in Human Services – June, 2011
University of Phoenix, Greenbelt, MD
PROFESSIONAL EXPERIENCE
CHI Centers Inc.
Silver Spring, MD
November 2017-July 2020
Human Resources Administrative Assistant
Oversaw a wide variety of administrative functions, supporting all Director Projects and information-management processes
Compiled and analyzed data from monthly reports to prepare Director’s presentations to executive management
Developed internal correspondence which facilitated effective communication and transfer of information between staff and state-wide sponsors
Provided logistical support for meetings related to Individualized Plan (IP) to Division matters; proofread requests for grant contracts and awards Escorted guest to designated areas; received and processed all incoming and outgoing mail and packages
Updated master files for over forty (200) clients within the agency
Recruit and terminate employee from the company system
Administrate the company test to the individual
Helping the employees out when a new database has been added to the company
Tower Legal Solutions - CoreStaff Services
Washington DC
February 2017- Nov 2017
Office Coordinator
Validated applications references through communication with previous employers to qualify capabilities and verify work history, Draft offer letter for selected candidates
Upload the candidate’s information into Recruit/Dashboard, Active the DataWatch systems for the door, send out a weekly report of all the projects that is still active at our location
Print out all the material for all the projects when they come up, Answer all phone calls that comes into the office, Send the daily mail out or the office, Order all supplies for the office.
Metro Access – Nissi Group
Hyattsville, MD
February 2013- February 2017
Human Resource Coordinator
Performed recruitment processing, coordinating, directing the operations and functions of personnel processing
Coordinated and set up pre-screening process, creates and post job announcements; review applications of potential candidates for vacant positions; contacted qualified candidates and schedule them for an interview
Assist with the preparation of coordinating new employee orientation; Implements policies and procedures while assisting with confidential paperwork, such as, disciplinary actions, FMLA, drug screening, E-Verify, Lawson. Hire Express and other informational databases, Employee Relations.
Department of Housing and Community Development (DHCD)
Lanham, MD
March 2010 – February 2013
Office Secretary lll CDA Housing & Building Energy Programs
Maintained Empower/WAP client confidential records and scan into docushare system
Proofread outgoing correspondence and review for completeness and accuracy; monthly distribution of 1000-2300 notices to applicants seeking energy assistance
Provided information and referrals to applicants with regard to the laws, regulations, operations and procedures that govern the Efficiency/Energy Assistance Programs, for both eligible and also ineligible applicants in order to get approval for weatherization services; responds to approximately 30-35 inquire day from clients, which involve extensive phone conversation; typing and inputting data of new customers on Hancock Energy database; typing and updating applicants information after review for deferral, denial, and/or hold for additional documentation needed; provides logistic support for meeting and training event.
TeleSec-CoreStaff Agency, Wheaton, MD
July 2008 –March 2010
Administrative Assistant
George Washington University Washington DC
Point of administrative contact screening visitors and phone calls to transfer to appropriate agency; maintained the calendar and appointment schedules for all supervisors
Responsible for proofreading memos, the editing of documents; coordinator for tracking and maintaining all incoming and outgoing correspondences and change orders within the department; daily updating of the office filing and database system; responsible for the purging of records and various documents to the archive system