Human Resources Business Partner/Manager

Mark A. Hairston

*** ******** *****, ************, ** 24112 Phone: 276-***-****

Email: *************@*****.***

SUMMARY OF

QUALIFICATIONS: Dedicated and resourceful human resources professional with years of experience managing a full spectrum of human resource programs, services and functions. Results oriented, forward thinking and highly effective at adapting to the needs of an organization. A team player successful at influencing, collaborating and mediating with knowledge in Lean Manufacturing, Six Sigma, RCCA, Taleo, Kronos, ADP, Goldcolors, JDE and Workday HRIS systems.

PROFESSIONAL EXPERIENCE:

BAE Systems, Radford Army Ammunition Facility, Radford, VA

Human Resources Business Partner/Manager - Labor Relations Lead Oct 2018 – Present

Serve as an HR Business Partner/Manager for OSI business site in Radford, VA by partnering with the Radford site General Manager (GM) and senior leadership team.

Serve as the primary HR interface with Production and Quality teams, while focusing primarily on areas of labor and employee relations, change management, performance management, and employee management.

Partner with leaders to identify top talent and succession candidates, and support the succession planning process at the business unit level. Mitigate human capital related business risks and support compliance activities. Collaborate with Talent Acquisition to translate strategy into an executable plan.

Provide guidance and coaching to management in the delivery of compensation programs like annual salary planning, incentive compensation nominations and internal equity.

Provide guidance, support, promote and implement key performance management initiatives including, goal setting, mid-year and annual-review process, promotions, demotions, performance improvement plans and organizational changes.

Partner with managers and senior leadership on the administration of Collective Bargaining to include: grievance process, representing company at mediation and arbitration hearings, responding to ULP (unfair labor practices), contract negotiations, partnering with managers and coaching them on labor responses and issues.

Serve as an HR Liaison in a Shared Service delivery model for most of the following areas; succession planning, talent management, compensation, benefits, EEO, and/or training and development.

Implements site, business area and corporate policy.

Assist and lead employee and labor relations efforts, to include; investigations, communications, grievance hearings, wage equity hearings, and trainings

Study, prepare for, and advise on matters pertaining to contract negotiation, grievance cases, arbitrations, conciliations, federal and state labor legislation, etc.

Assist in representing management in collective bargaining during contract negotiations.

Assist in the development of HR projects that help drive a culture of diversity and inclusion that supports business growth

Partner with managers and senior leadership on the administration of Collective Bargaining to include: grievance process, representing company at mediation and arbitration hearings, responding to ULP (unfair labor practices), contract negotiations, labor responses and issues.

Royal Building Products, Inc. “A Westlake Company” Marion, VA & Bristol, Tennessee

Multi-Plant Senior Human Resources Business Partner 2015 - 2017

Performed as HR Lead support for an employee population of 600+ employees across two states for a geographically disbursed workforce in a fast paced, manufacturing company environment.

Managed employee relations, EEO compliance, compensation policies and practices, performance management guidance and support, talent management initiatives, employee engagement activities, business development activities and diversity/workforce inclusion initiatives.

Engaged leaders and employees in delivery of HR processes, procedures, and practices within assigned business unit(s).

Coached leaders and employees on people management, employee relations matters and ensures compliance

Maximized talent acquisition to build a pipeline of readily available faculty, talent reviews, succession planning, training and development

Mark A. Hairston

711 Lakewood Trail, Martinsville, VA 24112 Phone: 276-***-**** cont’d

Email: *************@*****.***

Identified gaps in individual, team, and leader performance as well as organizational structure, and acts as a performance improvement driver in promoting and implementing change management initiatives within assigned business unit(s).

Implemented and evaluated people management practices designed to improve individual, team, and business performance.

Promoted and drove transfer of best practices across HR and throughout the organization as applicable.

Led and participated on special projects as required.

Full-time caregiver during family member's illness 2012 – 2015

Provided round-the-clock care for seriously ill family member, including medication management, assistance with activities of daily living, coordinating in-home therapies and services, and therapeutic recreation.

Goodyear Tire & Rubber Company, Danville, VA

Human Resources Specialist/Manager with Safety Responsibilities 2007 – 2012

Researched and prepared recommendations regarding grievances arising from labor agreements.

Co-developed company's first-ever standardized disciplinary procedures and backtracking system that insulated company from legal risk and ensured consistent and fair discipline processes within a union organization.

Implemented the Diversity and Sexual Harassment training for all managers and union employees

Implemented creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased hourly union employee satisfaction and productivity.

Established process for union associates’ advancement through Employee Resolution Committee

Implemented Development Plans and performance appraisals for union associates

Implemented standard on-boarding process for union/management employees

Union negotiations/HR subject matter expert

Grievance, arbitration, and mediation advocacy

Settled hundreds of “inherited” grievances and pending arbitrations resulting in favorable terms for management, dramatically reducing disruptive backlog at no cost to the Company.

Investigated and resolved employee relations complaints, including harassment and discrimination

Performance/talent management and succession planning

Served as initial point of contact for company employees’ issues and inquiries: including but not limited to payroll and company policies.

Managed relationships with the supportive staffs, administrators and the union representatives.

Ensured employee welfare by promoting a healthy work/life balance.

Implemented safety policies to ensured safe conditions on production floor.

Managed and developed safety training presentation for employees.

Implemented protective clothing and personal protective equipment (PPE).

Maintained all employee files in ADP HR Benefits Solutions as well as hard files.

Handled FMLA, STD, LTD, Workers Comp and Cobra.

Advised staff of all levels on policies, procedures, benefits and compensation

Managed and tracked workmanship and strict attendance policy resulting in several terminations

Goodyear Tire & Rubber Company, Danville, VA

Production Area Manager 2005 –2007

Directed 35-40 hourly associates daily.

Planned, organized, implemented, and monitored procedures to meet production equipment, operating efficiency, working conditions, and costs.

Directed proper staffing, training, and safety of assigned employees.

Prepared and directed preparation of reports for management and coordinated activities with area managers to achieve interrelated goals.

Reduced amount of scrap below goal levels for production lines.

Established and monitored departmental budgets.

Lead investigations of accidents and near misses to eliminate unsafe conditions and behaviors

Mark A. Hairston

711 Lakewood Trail, Martinsville, VA 24112 Phone: 276-***-**** cont’d

Email: *************@*****.***

Eden Yarns, Inc., Eden, NC

Production Manager with Human Resources responsibilities 1996 – 2005

Managed two plants with 500 associates and directing eight supervisors.

Established and monitored plant and departmental budgets.

Assisted in implementation of 5s, safety and lean manufacturing programs.

Managed plant production/operation departments.

Performed safety and on-the-job training for existing and new employees.

Reduced waste/scrap by 50% which saved the company $2.5 million

Coordinated management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

Provided leadership to all supervisors to ensure fair and consistent application of processes and procedures across all shifts.

Frequently interacted with all levels of management to ensure company policies and procedures were followed.

Advised management in appropriate resolution of employee relations issues.

Prepared reports and recommended procedures to reduce absenteeism and turnover.

Represented organization at personnel-related hearings and investigations.

Coordinated contracts with outside suppliers to provide employee services, such as temporary employees and search firms.

Recruited, interviewed, tested, and selected employees to fill vacant positions.

Planned and conducted new employee orientation to foster positive attitude toward Company goals.

EDUCATION:

Averett University, Danville, VA

Bachelor’s in Business Administration, December 2005

Rockingham Community College, Wentworth, NC

A.A.S. in Business Admin - Human Resources Mgmt., May 2003

Certificate in Human Resources Management, December 2000

PROFESSIONAL AFFILIATIONS:

Society for Human Resource Management (SHRM)

Business and Legal Resources (BLR)

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