Dawn Stott

Customer Service

Bethlehem, PA

adksc6@r.postjobfree.com

484-***-****

#readytowork

Work Experience

Travel Agent

AAA CLUB ALLIANCE - Phillipsburg, NJ

December 2017 to Present

Membership customer service

Sales

Travel arrangements

Reservations sales & service Agent

Gate 1 Travel - Fort Washington, PA

April 2013 to November 2016

Travel, Transportation and Tourism

travel reservations agent

reservations agent handling escalated travel issues Cheap Caribbean, LLC - Doylestown, PA

November 2009 to April 2013

Doylestown, PA - November 2009 to April 2013

Travel, Transportation and Tourism

reservations agent handling escalated travel issues for clients before and during their travels. E Commerce Online Specialist

Travel Impressions Ltd - Bethlehem, PA

April 2008 to November 2009

Travel, Transportation and Tourism

assist travel agents with their online bookings, ie: air, hotel confirmations Staffing Specialist

PEOPLE UNLIMITED - Allentown, PA

February 2007 to April 2008

Staffing/Employment Agencies

pre-screening on potential employees, testing, setting up interviews with clients. Education

High school diploma

Central Bucks West High School - Doylestown, PA

January 1983

Skills

• MICROSOFT OFFICE (4 years)

• MS OFFICE (Less than 1 year)

• OUTLOOK (7 years)

• outlook express (4 years)

• Excel (Less than 1 year)

• Sabre (4 years)

• Apollo (Less than 1 year)

• GDS (4 years)

• Tourism

• Booking

• Experienced

• Administrative Experience

• Event Planning

• English

• Interviewing

• Administrative Experience

• English

• Event Planning

• Interviewing

Additional Information

SKILLS

word, microsoft office excel, outlook express Intermediate LANGUAGES

English Advanced

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