Customer service representative/travel agent
Resume:
Dawn Stott
Customer Service
Bethlehem, PA
*********@***.***
#readytowork
Work Experience
Travel Agent
AAA CLUB ALLIANCE - Phillipsburg, NJ
December 2017 to Present
Membership customer service
Sales
Travel arrangements
Reservations sales & service Agent
Gate 1 Travel - Fort Washington, PA
April 2013 to November 2016
Travel, Transportation and Tourism
travel reservations agent
reservations agent handling escalated travel issues Cheap Caribbean, LLC - Doylestown, PA
November 2009 to April 2013
Doylestown, PA - November 2009 to April 2013
Travel, Transportation and Tourism
reservations agent handling escalated travel issues for clients before and during their travels. E Commerce Online Specialist
Travel Impressions Ltd - Bethlehem, PA
April 2008 to November 2009
Travel, Transportation and Tourism
assist travel agents with their online bookings, ie: air, hotel confirmations Staffing Specialist
PEOPLE UNLIMITED - Allentown, PA
February 2007 to April 2008
Staffing/Employment Agencies
pre-screening on potential employees, testing, setting up interviews with clients. Education
High school diploma
Central Bucks West High School - Doylestown, PA
January 1983
Skills
• MICROSOFT OFFICE (4 years)
• MS OFFICE (Less than 1 year)
• OUTLOOK (7 years)
• outlook express (4 years)
• Excel (Less than 1 year)
• Sabre (4 years)
• Apollo (Less than 1 year)
• GDS (4 years)
• Tourism
• Booking
• Experienced
• Administrative Experience
• Event Planning
• English
• Interviewing
• Administrative Experience
• English
• Event Planning
• Interviewing
Additional Information
SKILLS
word, microsoft office excel, outlook express Intermediate LANGUAGES
English Advanced
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