Operations Executive

Joseph Glenn Harper

Address: **** ********** **** **., ********, TX 77441

Phone: 713-***-**** Email: **********@*****.***

LinkedIn: linkedin.com/in/joe-harper-23b4571a3

Vice President / President / Director – Operations / Sales and Marketing

Accomplished Operations and Sales executive, leader, and strategist with robust experience acquired over the years in delivering optimal results and business value in high-growth environments. Stellar time management skills combined with dexterity to develop winning strategies, build teams, helm projects, and tactically manage an organization’s operating and capital budget while lowering expenses. Exceptional navigation and mentoring skills in transforming existing team and recruiting a high caliber workforce; possesses a rich history of successfully identifying and facilitating process improvements to increase efficiency and bottom-line profits. Recognized for implementing a positive and ethical culture in the organization; revered for being a resourceful, creative, and solution-driven team builder.

~ Effectively led the sales and marketing teams as VP Operations at Inwell, Nova and Black Valley Directional delivering increased market share~ Improved customer satisfaction through a transition in management at Nova and Black Valley ~ Continually cultivating and cementing client relationships as vendor partner to add value ~ Delivered the highest standard of services to XTO, Chesapeake, Anadarko on major projects, leading sales, coordinating staff and equipment for optimum customer satisfaction ~ Demand excellence of myself and lead through example ~

Skill Areas: Strategic Planning & Implementations w Monitor and Measure Forecasting to understand and capitalize on Market Trends w Develop Exceptional Teams w Data Analytics w Modeling & Modification w Cost Control & Budgeting w Revenue Optimization w Performance Metrics Designing & Review w Project/Program Management w RFP Response w Process Improvement w Leadership & Navigation w Team Management w Training & Mentoring w QA/QC w Risk Management w Problem-Solving w Negotiations w Directional/Horizontal Drilling w Superior Customer Satisfaction w Strategic/Direct Sales w Time & Change Management w Vendor/Customer Relations w Cross-Functional Coordination w Effective Communication.

PROFESSIONAL EXPERIENCE

Black Valley Directional - Conroe, TX (May 2019 – May 2020)

Vice President of Operations

Helmed efforts to streamline and optimize the daily operations while managing field service coordinators, as well as cross-functional staff members from sales, marketing, accounting, and shop.

Routinely traveled to cultivate robust ties with customers; visited the rig site for technical and sales support.

Responsible for vendor selection and management; facilitated all payables and receivables.

Increased sales by 50% by enhancing technical support, technical sales, and customer engagement activities.

Developed, implemented, and drove the KPI process and managed customer SOP compliance.

Fostered clear communication lines within the sales team, with vendors, and other stakeholders to facilitate operations.

Nova Directional, Inc. - Houston, TX (May 2014 – May 2019)

Vice President of Operations

Responsible for streamlining operations for 10 to 12 jobs per day from south Texas to North Dakota – managed Sales,accounting, bids, payables, and receivables along with the President/Partner.

Established performance benchmarks in relevant processes to sustain and support continuous improvement.

Led the daily review of all field operations, managing the required assets for current and upcoming jobs.

Seamlessly coordinated 65 field personnel and ten staff members in the shop, accounting, and sales to provide the highest standard of services – streamlined the workforce and equipment for various jobs from the Mexican border in south Texas to the Canadian border in North Dakota.

Effectively negotiated pricing, established specifications for all operational equipment deployed in multiple locations.

Utilized stellar communication skills to productively connect with each customer – consistently sought to deliver sustainable and practical solutions to support positive brand positioning. It ushered in repeat business from clients.

Led the process of transitioning the field personnel from day rate compensation to hourly to meet FLSA guidelines.

Navigated Nova through a successful Chapter 11 bankruptcy, maintaining key employees and customers.

Applied out-of-the-box thinking and problem-solving aptitude to develop new approaches to accomplish a goal.

Inwell, Inc. – Houston, Texas (May 2006 - May 2014)

Vice President of Operations, Operations Manager, Operations Coordinator

Led efforts to improve processes across directional and horizontal drilling projects in eight states (Texas, Louisiana, Oklahoma, New Mexico, Colorado, Mississippi, Alabama, and North Dakota).

Streamlined operations for a maximum of 12 jobs per day with 40 people.

Proactively helmed processes at a failing machine shop/manufacturing facility that Inwell had purchased in 2007 with an 18-month backlog of orders. Expertly navigated through all financial, vendor, and work issues to generate record profits for the organization.

Expanded customer base by 30% with intensive technical sales support in Barnett Shale drilling 2007.

Ensured optimum utilization of drilling equipment fleet and increased profit by 20% by enhancing inventory levels.

Implemented ISO standards and managed quality control for inventory and manufacturing processes.

Consistently demonstrated the ability to handle operational and strategic levels of multiple responsibilities in crisis and pressure while operating under rigorous deadlines.

PRIOR EMPLOYMENT DETAILS

Halliburton - Sperry Sun, Lafayette, LA / Houston, Texas 1996 - 2006

Project Manager (1999 - 2006)

Directional Drilling Manager (1997 - 1999)

Directional Drilling Coordinator (1996 - 1997)

Eastman-Christensen / Baker Inteq, Lafayette, Louisiana 1991 - 1996

Directional Drilling Coordinator

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Science; in Petroleum Engineering

Texas A&M University, College Station, Texas

Training and certifications:

Eastman Christensen/Baker Inteq - Directional and Horizontal Drilling / Well Planning

Drilling Optimization

Stuck Pipe School / Well Control School

Halliburton – Business Management / Internal Financial Management / Negotiating Skills

Affiliations: Society of Petroleum Engineers American Association of Drilling Engineers

Contact this candidate