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Manager Service

Location:
Cozumel Island, Quintana Roo, Mexico
Posted:
March 10, 2021

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Resume:

Academic Background

**** **** ***** ***** ********** #191134

PADI

**** ********** # ******

PADI

**** ****** *********** ***********

Instituto Tecnológico de Sonora

Professional Experience

Aug 2019 to September 2020

Prodive International

Public Relations: customer service at the diveshop, giving information and selling scuba trips and scuba courses, snorkel tours, jetski rentals, as well as doing the administrative paperwork of the base in the Westin Cozumel.

Jan 2017 – Feb 2019

Aquasafari at Cozumel Palace

Scuba Instructor in Parque Nacional Arrecifes de Cozumel, doing instructions, discover scuba diving by beach and by boat, open water divers, scuba divers, advanced open water divers, enriched air specialty.

Jan 2014 – Dec 2016

Occidental Cozumel / Allegro Cozumel

Dive Coordinator for both hotels: doing guest services for divers, attending diving groups reservations and requests, follow up of divers inhouse, provide hotel and diving information via email, supervision of the UDE program at Allegro, reviewing dive information for marketing, participating in scuba shows to promote both hotels, in charge of hotel site inspections of diveshops or dive agencies, making activities of integration for the divers (diver of the week, welcome cocktail), keeping updates in the UDE facebook page.

http://travelswithtam.com/the-ultimate-dive-experience-part-one/

Jan 2013 – Nov 2013

Dive Palancar

Scuba Instructor in Parque Nacional Arrecifes de Cozumel, doing instructions, discover scuba diving by beach and by boat, open water divers, scuba divers, advanced open water divers, enriched air specialty.

Aug 2011 – Dec 2012

Independent Scuba Instructor

Divemaster and Scuba Instructor in Parque Nacional Arrecifes de Cozumel, leading scuba groups and doing instructions (discover scuba diving, open water divers) Delfines 16, Altamar II, Cozumel

Birthdate: November 4, 1973

: 987-***-**-**

: **************@*******.***

Carla M. Guardiola Avila

May 2011 – Aug 2011

Ocean Tours

Open Water Scuba Instructor doing DSD by boat and by beach, Refreshers by beach and pool demos, Referrals and Open Water Certifications. Sometimes as a Divemaster leading scuba trips in Parque Nacional Arrecifes de Cozumel.

May 2010 - May 2011

Scuba Du

Divemaster, leading scuba trips in Parque Nacional Arrecifes de Cozumel and sometimes as a Open Water Scuba Instructor doing DSD by boat and by beach, Refreshers by beach and pool demos.

Nov 2009 - May 2010

Independent Scuba Instructor

Divemaster & Scuba Instructor in Parque Nacional Arrecifes de Cozumel

Feb 2005 - Sept 2009

Scuba Cozumel

Divemaster ( leading groups and prívate trips) and customer service in the Diveshop

(giving information about diving, equipment rental, diving packages, etc.)

Jul - Oct 2004

Studio Blue

Divemaster leading diving groups in Parque Nacional Arrecifes de Cozumel

Apr - Jun 2004

Dressel Divers

Public Relations, customer service at the diveshop

Jul 1999 - Nov 2002

Genetikowi

Production Manager of nuclei swine farm

Jul 1997 – Jul 1999

Porcinas de Tecnologia Avanzada

Manager of swine farm and medicine area follow up

Languages

Spanish: 100%

English: 95 %

Computer Skills

Word, Excel, Access, PowerPoint, Internet Explorer, Facebook, Prestige, Finnhotel Other

Specialty Instructor in Enriched Air Diver, Peak Performancy Bouyancy, Project Aware and Coral Reef Conservation.

Online course “Todo sobre la prevención del COVID-19” and “Recomendaciones para un retorno seguro al trabajo ante COVID-19” by Instituto Mexicano del Seguro Social.



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