Sales and Business Development Executive

Name: Chetna Gaba

Contact No.: +91-770*******

Email ID: ***********@*****.***

OBJECTIVE: Results-oriented professional with 2 years of work experience and a proven knowledge of client relationship management, consultative sales, and contract negotiation & management. Aiming to leverage my skills to successfully fill the “Sales and Business Development Officer” role at your company.

EDUCATIONAL QUALIFICATION

Qualification/Degree

University/Board

Name of the Institution

Year of Passing

CGPA/Percentage

Bachelors of Business Administration (BBA)

GGSIPU

Delhi School of Professional Studies and Research,

(GGSIPU)

2015-2018

88.8% + 100/100 in OB (Business)

Class XII

CBSE Board

M.M. Public School

2015

76%

Class X

CBSE Board

M.M. Public School

2013

10 CGPA

TECHNICAL SKILLS –

●Knowledge of Learning Management System (LMS)

●Product Training and Demonstration

●Knowledge of Logistic Courier Platforms - Shiprocket, Delhivery and Django

●MS-Office

●International chat process

NON-TECHNICAL SKILLS –

●Excellent Communication skills

●Calling Experience of 1 year

●Persuasion and Negotiation

●Client Relationship Management

●Lead and Revenue Generation

●Excellent Email Writing Skills

SOFT SKILLS –

●Leadership skills, creative thinking, problem-solving approach, quick learner, conflict resolution, work-ethic, ability to work under pressure and result oriented.

WORK EXPERIENCE –

1.Sales Specialist & a Senior Publishing Consultant – Full Time

Name of the company - BlueRose Publishers Pvt. Ltd. (Self-Publication), New Delhi.

Job Responsibilities –

●Efficiently completed sales transactions by selling publishing packages.

(Sales Target of Rs. 7,00,000 approx. was successfully achieved in 3 months).

●Contributed to success and most importantly Revenue Generation by providing exceptional service, increasing Author's (or Customer) Satisfaction.

●Worked closely with internal stakeholders such as the MD and the Client Relationship Manager of the company, providing additional support for big projects and converted the same into sales.

2.Business Development Executive and Training Coach – Full Time

Name of the company - International Schooling, Singapore (Accredited by Cognia, USA).

Job Responsibilities –

●Negotiated with new clients (parents and students here), as it is an Online School and closed on long-term agreements.

●Efficiently performed all the marketing and promotional activities of the company to generate leads.

●Served as a Training Mentor to all the new recruits and completed all the training programmes and assessments on time.

●Successfully handled all the lead generation platforms including the International Chat Box (24X7), Facebook and all other social media handles.

3.Operations and Business Development Executive - Internship

Name of the company - The Healthy Company, New Delhi.

Job Responsibilities –

●Assessed reported issues, diagnosing faults and implementing suitable corrections regarding all the order confirmations and cancellations.

●Successfully handled all the Logistic Courier Platforms including Delhivery Platform and Shiprocket E-commerce Platform.

●Conversion of Non-Delivery Reports and Upselling by taking continuous follow-ups and earning commission on the same.

●Served as a Customer Service and Feedback Representative for all the complaints and issues regarding the delivery and orders.

ACCOMPLISHMENTS:

1. Revenue Generation - of Rs. 7,00,000 (approx.), starting from the month of September to November, 2020 in BlueRose Publishers, best Self-Publication Company in New-Delhi.

2. Performance and Salary Appraisal - in the month of June, 2020 - was working on a USA visit project, wrote anti-bullying policy of International Schooling, Singapore. (International Schooling Singapore, accredited by world's largest Accreditation body that is Cognia (formerly AdvancED).

3. Academic Achievement in Bachelors of Business Administration, BBA - scored 100 out of 100 in the "Organizational Behavior" subject, in 3rd semester - Guru Gobind Singh Indraprastha University, New-Delhi.

4. Academic Achievement Class 10- scored 10 CGPA, in class X board exams and was being featured amongst the top 10 students in two newspapers, 2013 and was being honoured for the same by Dr. Kiran Bedi in a ceremony.

PERSONAL DETAILS

1.Name - Chetna Gaba

2.Gender - Female

3.Current Residential Address - House no. 3141 A, First Floor, Mahindra Park, Rani Bagh, New-Delhi, 110034

4.Marital Status - Unmarried

5.Nationality - Indian

6.Languages Known - English and Hindi

DECLARATION

I genuinely declare that all the facts mentioned above are true to my faith, and I am answerable for its accuracy.

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