CONTACT ME

205-***-****

adkrzb@r.postjobfree.com

**** ****** **, *******,

FL 32725

EXECUTIVE SUMMARY

Energetic, driven, and accomplished

professional with a track record of

success in managing complex IT

modernization and system integration

projects within healthcare sector.

Combine customer-focused mindset

with strong technical acumen to

achieve timely delivery of high-quality

products, services, and support.

Surpass business goals by ensuring

optimal utilization of teams,

processes, and technology; recognized

for turning shortfalls into successes.

EDUCATION HISTORY

• Master of Science in Healthcare

Informatics/Data Analytics

Track May. 2021 UNIVERSITY

OF ALABAMA AT

BIRMINGHAM- Birmingham, AL

• Bachelor of Science in Healthcare

Management May. 2016

UNIVERSITY OF ALABAMA AT

BIRMINGHAM- Birmingham, AL

TECHNICAL SKILLS

• R, CRMs, Tableau, SQL, Mendix and

EHR systems

GARRY BARNES

Solution Advisor Health Informatics Enthusiast Analytics Professional Valued Leader & Trainer CORE COMPETENCIES

• Microsoft SQL Server(Data Manipulation Language, SSIS, ETL)

• Consulting(Client-Facing)

• Business Analysis

• Project Management

• Advanced Excel(IF,Vlookup,Pivot Tables)

• Team Leadership

• Vendor Relations

• End-User Training

• Needs Assessment

• Tableau Desktop

• Salesforce

PROFESSIONAL EXPERIENCE

Service Analyst Jun. 2020 - Present

SERVICE CORPORATION INTERNATIONAL – Ormond Beach, FL

• Maintain case records for clients obtaining official services, including preparing reports, consulting, documenting contacts, updating logs, and running queries.

• Created reports based off company expectations for processes within cemetery development via SQL scripts.

• Conduct thorough client needs assessments by reviewing account information and create customized service plans.

• Successfully secure numerous key clients through ongoing research and customized presentations from a needs-based perspective.

• Serve as process improvement advocate, with respect to the application of continuous quality improvement principles and practices.

• Use Salesforce to analyze sales associate’s task, sales, and leads.

• Create interactive visual dashboards via Tableau Desktop for sales associates, overdue task, and client management.

Senior Corporate Trainer Mar. 2019 - May. 2020

OCEAN'S EDGE ACQUISITIONS – Winter Park, FL

• Assessed, designed, developed, and delivered training solutions to corporate professionals.

• Developed fun, interactive training activities to improve new material learning and retention.

• Applied knowledge of adult learning, instructional design techniques, and program development to enhance training program results.

• Established performance measures, monitored, and analyzed performance metrics to identify and implement performance-based improvements. Associate Solution Advisor Mar. 2017 - Mar. 2019

CERNER CORPORATION– Kansas City, MO

• Actively listened to and engaged customers, using appropriate selling skills to match the customer's needs, and ensured their decisions built long-term relationships.

• Gathered and analyzed requirements, evaluated options, selected, and implemented technologies that best suited the client’s needs.

• Provided go-live support for clients and end-users specifically pharmacists, physicians, and clinicians.

• Proactively engaged and maintained strong working relationships with vendors, which enhanced communication, eliminated redundancy, and improved efficiency.

• Analyzed and reported on existing solution frameworks to illustrate components capable of providing cost savings through replacement.

• Worked with clinicians on the development of Cerner solutions such as PharmNet, EPCS, Rx Station, and Infection Control.

Contact this candidate