CURRICULUM VITAE

PERSONAL INFORMATION

First Name - Surname Angelo Demis Grimaldi

Address Via Ludovico de Filippi 12, 00122 Roma

Telephone +39-333*******

E-mail adkrw4@r.postjobfree.com

Nationality ITALIAN

Date Of Birth NOVEMBER 16, 1981

WORK EXPERIENCE

Since June 2018

Since May 2016

Till May 2018

Turnaround coordinator for Aviation Services at International Airport

“Leonardo Da Vinci” in Fiumicino.

The Turnaround Coordinator is responsible for the economic, punctual and safe planning and execution of the various aircraft handling processes during the aircraft ground time. This includes the optimization of processes and procedures.

Check in agent for Aviation Services at International Airport “Leonardo Da Vinci” in Fiumicino.

Aviation Services provides full handling services such as passengers and aircrafts assistance.

Major customers in Fiumicino: Lufthansa, Swiss, Eurowings, Vueling, Air Moldova, Rossiya, Cathay Pacific, El Al, Croatia Airlines, Aegean, Montenegro, Uzbekistan, Mistral Air, Wizzair, Neos, Egypt Air, Ryanair Since April 2014

Till October 2015

Customer Service Manager for American Airlines at International Airport

“Leonardo Da Vinci” in Fiumicino.

Managing and directing the daily Customer Service Operation and Ramp Operations for American Airlines. Also resolving customer issues, complaints and ensuring that all security rules are being followed SINCE FEBRUARY 2013

TILL APRIL 2016

I-SEC Security Supervisor at International Airport “Leonardo Da Vinci” in Fiumicino. Responsible for Operation Tests and Operating Material SINCE MARCH 2012

TILL JANUARY 2013

I.C.T.S. Security Supervisor at International Airport “Leonardo Da Vinci” in Fiumicino and responsible for Operation Tests (drill reports) SINCE JULY 2009

TILL FEBRUARY 2012

Security Agent in I.C.T.S. Italia s.r.l. at Fiumicino Airport. This Agency provides its services to American Airlines, Delta, US Airways, Continental, United and Alitalia.

NOVEMBER 2008

TILL JUNE 2009

Pitagora S.p.A., in Milan. Agency who provide funding and loans to workers and retired persons.

EDUCATION AND TRAINING

SEPTEMBER 2008 Bachelor’s Degree in Scienze dell’Amministrazione vote 103/110 at Catania University, Department of Scienze Politiche. JULY 2001

PROFESSIONAL CERTIFICATES

High School leaving qualification in Scientific studies at I.I.S.S. “Quintino Cataudella” in Scicli (RG).

FEBRUARY 2012

Global GSC (Ground Security Coordinator) held in FlagShip Univesity – American Airlines Training & Conference Center – Dallas Fort Worth (Texas). FEBRUARY 2012 International Security Lead Agent held in FlagShip Univesity – American Airlines Training & Conference Center – Dallas Fort Worth (Texas). FEBRUARY 2012 CRO (Complaints Resolution Official) held in FlagShip University – American Airlines Training & Conference Center – Dallas Fort Worth (Texas). MARCH 2011 ISP Advanced Security (International Security Program) training held in FCO Airport

MARCH 2011 ISP Basic Security (International Security Program) training held in FCO Airport

PERSONAL SKILLS AND

COMPETENCES

MOTHER TONGUE ITALIAN

OTHER LANGUAGE ENGLISH

SOCIAL SKILLS AND

COMPETENCES

Good knowledge of T.S.A. Criteria and Italian N.S.P. Strong competence and knowledge of Visa requirements and appropriate documents accompanying passports and visas for the following countries: USA, UK, UE.

Long experience on detecting forgeries and or alterations on travel documents. I am capable of working on my own initiative, and with excellent organizational abilities. I am resourceful, with group work skills, problem-solving skills, and an outgoing personality. I am customer service-oriented, accustomed to working under pressure and dealing with work and clients’ needs. ORGANISATIONAL SKILLS AND

COMPETENCES

Adept at managing multiple projects simultaneously. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results.

COMPUTER SKILLS AND

COMPETENCES

Competent with most Microsoft Office programs, Internet and e-mail. PERSONAL INTERESTS Enjoy all sports particularly football and volleyball. Music: playing trumpet

DRIVING LICENSE B, car owner

Airport Driving License

I authorize the use of my personal data according to Legislative Decree N 196/03 Bari 16th March 2009

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