customer service,handling Pos cash register

ALESANDRA NAPOCO SANCHEZ

Address: Suraqah Bin Malik St. Hawally, Kuwait

Mobile No/viber/watsapp: +965- 6553.6328

Email Add: ***********@*****.***

OBJECTIVE

Seeking a challenging position that will allow me to utilize my management, supervision and administrative skills and an organization that offers continued learning opportunities. To be part of the prestigious company that will enhance my knowledge and skills and be able to share what I've learned from my prestigious work experience and from my profession.

QUALIFICATIONS

Knowledgeable use in the use of Ms Office,Excel, Outlook and Power point and other related application.

Strong organizational and planning skills and manage workflow efficiently and accurately.

Highly motivated, quick earner, with high energy level, commitment and focus.

Handle confidential company and employees information with compete discretion.

Result of Goal Oriented, organized/systematic, flexible,well rounded, persistent, patient,trustworthy and strong interpersonal skills.

Good moral and communication skills with intermediate level of English oral/written language skills and has strict compliance of time management.

Hardworking team player with proven leadership capabilities,willingness to try new things and multi –task skills.

Ability to speak local language.

WORKING HISTORY

OFFICE ASSISTANT

January-march 2021

SMA Media Production

Daily updating files and record.

Sending updated files direct to the CEO

Attending and answering client inquiry

Welcoming each visitor who visit in the office

Handling client appointment

Performing clerical task

Performing any duties from time to time

SENIOR SALES ASSOCIATE

March 2013-September 2019

ON TIME –AVENUES MALL January -March 6, 2021

AL YASRA FASHION KUWAIT

Supervising the team if the manager is not around.

Maintaining all the display item was in correct and perfect guidelines.

Handling customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.

Handling daily checking of checklist Loss Prevention Papers, Answering calls, sending emails pertaining to business (Marketing department, Brand Team Manager and HR department.

Daily receiving and transferring in/out items from warehouse or shop to shop transfers from manual to inputting the system.

Operating Cash registers and Managing Financial transactions.

Performing excellent service in every customer enter the shop.

Monitoring daily sales and make daily plan to achieve the shop/personal monthly target.

Weekly inventory to manage and track all the items inside the shop.

Keeping the environment always clean to make all the customers always feel comfortable.

SALES ASSOCIATE

Aug 2009- Jan 2013

MR.BAKER –JABRIYA/RAWDA

BAKER GROUP OF COMPANIES

Receiving incoming daily orders.

Daily monitoring all the items including appearance and expiration date.

Ensure that all the files for audit is in order and complete from quality and quantity of an item.

Maintaining all the facilities was in good condition.

Assisting customers for special orders and giving best customer service.

Handling money matters for daily sales.

Performing monthly inventory.

Answering Telephone calls and taking orders true phone call.

ASSISTANT ADMIN CLERK

March 2008-May 2009

OFFICE OF THE GENERAL MANAGER

SURIGAO METROPOLITAN DISTRICT PHIL.

Answering telephone calls.

Receiving and sending emails addresses to the general manager.

Responsible for checking all documents in/out addresses general manager.

Encoding any details needed for the weekly board meeting.

Responsible for sending any fax messages.

Performing task from time to time.

SENIOR CASHIER

April 2004-June 2005

JOLLIBEE FOOD-SURIGAO CITY

PHILLIPNES

Handling money matters

Responsible for counting the sales in each cashier every daily closing.

Responsible for handling cash and check payments and balancing cash drawers against receipt.

Daily reporting the sales addresses to the operation manager.

Performing task from time to time

PERSONAL DATA

Visa :Visa 22

Gender :Female

Birthday :September 28,1986

Country :Phillipines

Civil Status :Married

CHARACTER REFERENCES

Mr.Hassan Almohem Mr. Ayman Melshany Ms. Jee Prillo

Store Manager Area Manager Account Assist

On time Avenues Avenues On Time Watches Div. AL Julaiah kwt

Contact #:50020907 contact #: 5044889 contact #:69641522

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