JANINE C. GELASAN
B-* L-** Aratilis Street Golden Acres,
Talon V Las Piñas City
******.*******@*****.***
CAREER OBJECTIVE
I am seeking a company where I can use my experience and education to help the company meet and surpass it’s goal and I seek challenging opportunities where I can use my skills for the success of the organization.
WORK EXPERIENCE
Job Title: JUNE 5, 2017 – JULY 15, 2020
Club Cashier
Okada Manila, Cove Manila
New Seaside Drive, Entertainment City, Parañaque City Duties and Responsibilities:
• Receive payments by cash, check, credit cards and vouchers.
• Issue receipts, refunds, credits or change due to customers
• Count money in cash drawers at the beginning of the shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, service or admission, and tabulate bills using calculator and cash register.
• Answer customers’ questions, and provide information on procedures or policies.
• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Accurately performs all cashiering functions assigned by the Club Operation Manager.
• Prepares and check the opening and closing function of myself.
• Expert in handling guest specially those who have billing inquiries and are intoxicated.
• Responsible for counting all the tips on all designated services areas.
• Has utilized various devices such as the Point of Sales (POS) system, credit card readers, cash registers, money counters and has knowledge on the basic and necessary trouble shooting to ensure all these devices are running smoothly during the operation. Job Title: JANUARY 11, 2016 – JUNE 11, 2016
Online Casino Dealer
Apex8 Studios,Inc.
Techzone Building, Makati City
Duties and Responsibilities:
• Responsible for dealing cards for games such as blackjack, baccarat, and operating the roulette wheel.
• Deal cards to house hand and compare these with players hand to determine winners.
• Conduct gambling games such as roulette and cards, following all applicable rules and regulation of the games.
• Check to ensure that all players have placed bets before play begins.
• Stand behind a gaming table and deal the appropriate number of card to each player.
• Inspect cards and equipment to be used in games to ensure that they are in good condition.
• Start and control games and gaming equipment and announce the winning numbers or color. Job Title: JULY 13, 2015 – OCTOBER 26, 2015
Front Liner and Cashier
Gelatissimo Café
Greenbelt 5, Makati City
Duties and Responsibilities:
• First to interact with customers and are expected to be the ambassador or the business.
• Ability to be patient, calm and accommodating.
• Answering questions, troubleshoot problems, resolve issues and help ensure a positive customer experience.
• Answers customers service telephone calls.
• Receive payments by cash and credit cards.
• Check and count the money on the cash drawers before and after the shift end.
• Maintain clean and orderly check out areas
• Identify all the prices of goods that we offer to the customers.
• Responsible to do the closing and daily sales report, and inventory at the end of the month. AWARD AND RECOGNITION
DECEMBER 15, 2019
Employee of the Month
Cove Manila, Okada Manila
New Seaside Drive, Entertainment City, Parañaque City DECEMBER 20, 2018
Employee of the Month
Cove Manila, Okada Manila
New Seaside Drive, Entertainment City, Parañaque City JULY 4, 2018
Employee of the Month
Cove Manila, Okada Manila
New Seaside Drive, Entertainment City, Parañaque City EDUCATIONAL BACKGROUND
2011 – 2015
Bachelor of Science in Hotel and Restaurant Management University of Perpetual Help System DALTA
Alabang – Zapote Road, Las Piñas City
PERSONAL DATA
Date of Birth: January 2, 1995
Age: 26
Nationality: Filipino
Civil Status: Single
Religion: Roman Catholic
Height : 5’4
Weight: 52kl
CHARACTER REFERENCES
Available Upon Request