Front Desk Service

Stephanie Mae M. Quiobe

Zinj, Manama Bahrain

Mobile no. +973-********

*********.**********@*****.***

CAREER OBJECTIVE

Seeking a position in an organization that will enable me to utilize my professional skills and experience towards the growth and development of the organization

PERSONAL BACKGROUND

Age : 35

Birth Date : October 2, 1985

Birth Place : Cebu City Philippines

Height : 5'4"

Civil Status : Single

Nationality : Filipino

QUALIFICATION SUMMARY

Strong ability to work well with others as part of a team.

Excellent verbal communication and interpersonal skills.

Great ability to work well with the public on constant basis under stressful condition.

Enviably well groomed and neat appearance.

Strong physical ability to perform all job functions.

Ability to work rotating shift work, and/ or overtime and travel on a constant basis.

PERSONAL QUALITIES

Able to work glowing in a team

Responsible and realistic

Efficient and alert

Customer- oriented and gracious

EDUCATION

Elementary: University of San Carlos Girls High School

Cebu, Philippines

(Year Graduated 1996-1997)

Secondary: University of San Carlos Girls High School

Cebu, Philippines

(Year Graduated 2000-2001)

College: Royal Christian College

Cebu, Philippines

Course: Bachelor of Science in Airline Management

(Year Graduated 2006-2007)

WORKING EXPERIENCE

Reception Greeter

NATIONAL MOTOR COMPANY (HONDA, GMC & CHEVROLET)

Manama Bahrain

May 05, 2018- Present

Office Clerk

HISTORY BUSINESSMAN SERVICES CO.

Manama Bahrain

October 17, 2016- April 23, 2018

Maintaining files and records so they remain updated and easily accessible.

Sorting and distributing incoming mail and prepare outgoing mail.

Answering the phone to take messages or redirecting calls to appropriate colleagues.

Reception Greeter

NATIONAL MOTOR COMPANY (HONDA, GMC & CHEVROLET)

Manama Bahrain

November 16, 2013- September 30, 2016

Meet and greet customers. Assist customers on service requirements.

Reminding customers on appointment. No show customers follow up.

Ensure availability of drivers in the service reception.

Ensure customer visit to service is acknowledged and their comfort.

Front Desk Clerk

GOLDEN TULIP

Manama Bahrain

July 08, 2010- October 30, 2013

Ensure the comfort of guests on their visit.

Handle the tasks of greeting guests directly, answering their inquiries and checking them in and out of the hotel.

Responsible for making reservations and pays attention to special request and billings.

Provide information about the facilities and amenities of hotel and make reservations, as requested.

Front Desk Clerk

CASTLE PEAK HOTEL

CAT

Cebu Philippines

2008- 2010

Telemarketer

LAND DEVELOPMENT CO.

Cebu Philippines

Identifies prospects by reading telephone and zip code directories and other prepared listings.

Secure information by completing data base backups.

Explain products, prices and services to the customers.

Product Endorser

Cebu Philippines

Endorsing a new products to customers by means of offering special promo to buyers for high market and sales in grand opening.

SEMINAR AND TRAINING ATTENDED

Developing Service Sales Skills

National Motor Company Honda

April 2015

Customer Service Training

Golden Tulip Manama Bahrain

September 26 & 27, 2012

Customer Service Workshop

Golden Tulip Manama Bahrain

March 04 & 05, 2012

Philippine Airline Simulation

Manila Philippines

Personality Development

Cebu Philippines

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