Sap Customer Care
Resume:
Ravi Urmalia
I wish to work in an organization that would provide me a wide spectrum of
experience and exposure to grow and excel in my career and to make meaningful contributions towards the objectives of the organization. I am aspiring for a job profile that would provide me ample opportunities to develop my skills and potential to the fullest.
OVERVIEW
Experience with the MM (SAP) electrical workshop and SAP Consultant
(SAP modules HR,MM,PS,FI,FLEET,CRM) Urban Local Body. Expert in nonverbal customer care, reporting, data analysis and technical administration and troubleshooting.
Critical thinking, decision making and problem solving skills. Troubleshooting server side issues, ranging from low-disk space alerts to patching. Have hands on experience on Hardware and Software troubleshooting and backup and recovery.
Software and Hardware integration setup and installs, client-side network configuration.
Perform data restorations for server, file system and or databases upon customer request in a calm and controlled fashion while maintaining consistent communication with the customer.
Technical Skills
Familiarity with Backup tools:
● SAP consultant Urban Local Body in SAP.
● Management information system Expert .
● SAP consultant Urban Local Body in SAP.
● MM(SAP) electrical workshop.
● Project working.
Worked with multiple operating systems:
• Windows
Jawahar nagar street no.4
satna, M.P. -4885001
***********@*****.***
SKILLS
Strong Work Ethic
Working Well Under
Pressure
Time Management Abilities
Positive Attitude
Flexibility/Adaptability
RELEVANT EXPERIENCE
Arceus Infotech Pvt. Ltd. (Bhopal)
November 2020 - Presently working
• As SAP consultant Hub leader Division level.
• Information Technology guidance & technical support.
• The project Enagar palika was started to digitalize ULB (urban local bodies) official works like project tendering through ABSP(advance building sanctions & permission) then uploading of project on SAP PS module, Project vendor through FI module, Employee payroll run buy HR module, Grievance,Birth,Death & Marriage Registration by CRM module, Water ISU module, Property tax Billing By TRM module. The project was started flange of digital India to make ULB work paperless and transparent.
• Role and Responsibility :-
• Providing technical support to ULB employee on SAP software.
• Training ulb staff in various modules.
• Used PS module to upload project, create estimate, project sanctions, work order create, measurement book filling and service entry sheet create etc.
• Used MM module for material requisition order creates, mater purchasing orders create, service & maintenance order create.
• Used F.I. module for vendor creation, tax allocation, remittance payment, vendor payment, invoice generation, beneficiary, and wages payment to employees of ULB.
• Used HR module for ulb employee id creation, payroll run, recruitment etc.
• Used TRM module for property tax collection.
• Used ISU module for water tax collection.
• Used CRM module for grievance, death & marriage registration.
• Use fleet management on SAP for vehicle trip record vehicle maintenance and repair records.
Egis India Consulting Engineers Pvt. Ltd.
June 2020 - August 2020
• The project PMAY (Pradhan Mantri Awas Yojana) was started to Housing for all urban body.
• Role and Responsibility :-
• Management information system Expert .
• To collect information of all beneficiaries and provide to urban local bodies .
• As a working field engineer and Geo tagging Beneficiaries house and collect the information.
• Creating information about all the Beneficiaries. INDUSTRIAL TRAINING:
Networking and Data
Communication: 3 Week Training from
Smriti Netcom.
(Smriti Netcom and Training Ltd. MP
Nagar Bhopal)
One Month Industrial Training from
BSNL Bhopal GMTD.
Arceus Infotech Pvt. Ltd. (Bhopal)
October 2016 - Dec.2019
• As SAP cosultant district level.
• The project Enagar palika was started to digitalize ULB (urban local bodies) official works like project tendering through ABSP(advance building sanctions & permission) then uploading of project on SAP PS module, Project vendor through FI module, Employee payroll run buy HR module, Grievance,Birth,Death & Marriage Registration by CRM module, Water ISU module, Property tax Billing By TRM module. The project was started flange of digital India to make ULB work paperless and transparent.
• Role and Responsibility :-
• Providing technical support to ULB employee on SAP software.
• Training ulb staff in various modules.
• Used PS module to upload project, create estimate, project sanctions, work order create, measurement book filling and service entry sheet create etc.
• Used MM module for material requisition order creates, mater purchasing orders create, service & maintenance order create.
• Used F.I. module for vendor creation, tax allocation, remittance payment, vendor payment, invoice generation, beneficiary, and wages payment to employees of ULB.
• Used HR module for ulb employee id creation, payroll run, recruitment etc.
• Used TRM module for property tax collection.
• Used ISU module for water tax collection.
• Used CRM module for grievance, death & marriage registration.
• Use fleet management on SAP for vehicle trip record vehicle maintenance and repair records.
Birla Corporation Limited Unit Satna cement works (SATNA) August 2013 - September 2016
● Engineer Maintenance Electrical workshop,A.C, Project working.
● Role and Responsibility :-
● Maintenance Electrical workshop and martial handling.
● Project working MM.
EDUCATION
Bachelor Of Engineering in Information Technology from NRI collage Bhopal
(Affiliated to R.G.P.V. Bhopal M.P.) with 64.7 in 2011.
Polytechnic in Information Technology (Affiliated to R.G.P.V. Bhopal M.P.) with 65% in 2008.
PERSONAL DOISSIER:
Father’s name: Shri. Ramesh Chandra Urmalia Date of Birth: 05/07/1983 Language known: English, Hindi.
Permanent Address: Jwahar Nagar street No.4 satna Madhya Pradesh pin 485001 Marital Status: married
Nationality: Indian
Hobbies: Cooking, Reading Novels and documentaries. Positive Traits: Smart working, optimistic, Trust-worthy seeking opportunity in organization where I can nurture my skill and enormous growth with hard working and dedication so that I can underline my presence in the organization through my best. Place: Satna, Madhya Pradesh
STRENGTHS
Achievement oriented with people
management skills.
Punctual and Dedicated worker
Quick Learner
LANGUAGE LAB (Sanako)
(Windows based software for
LAN/Wi-Fi based LAB)
Was responsible for installation
and giving support to other
engineers and clients.
Was responsible for training
engineers.
Coordinate with Sanako office for
queries and its resolute.
Ravi Urmalia
Contact this candidate