Manager Sales

Steven A. Spriggs

*************@*******.***

***** ********* ** #***, *******, Virginia, 22030

Telephone: 202-***-****

OBJECTIVE:

I am a highly experienced sales and customer service professional with experience in a fast paced results-oriented environment. I am a critical thinker and adept negotiator. I am also a problem solver with exceptional communication skills, both oral and written. I have exceptional listening skills, I am a team player, very ethical, and very energetic.

QUALIFICATIONS SUMMARY:

•Exceptional computer skills in Microsoft Office - Word, Excel, Outlook, and Microsoft Project.

•Hard working professional, who excels in a fast paced, mission critical communication environment.

•Consistently demonstrates a results-oriented approach, surpassing established goals and objectives.

•Very dependable and can master a wide variety of tasks productively, while improving customer relations.

•Excellent customer service skills and communication skills.

•Ability to work independently.

•Ability to follow oral and written directions.

•Speaks English fluently.

•Organizational skills.

•Experience in a production environment.

•Basic troubleshooting related to applications.

EMPLOYMENT HISTORY:

Account Manager, DLT Solutions a Tech Data company, Remote, April 2020 - Current

•Identify, develop, and qualify leads to help drive the growth of technology companies’ public sector business.

•Summary of Essential Job Functions

•Conduct lead generation activities via call campaigns to uncover new business opportunities for technology companies

•Execute sales activities in alignment to KPIs and metrics

•Prospect, call, set up and confirm meetings between technology companies and government customers

•Document all calls and other sales activities and customer/technology company interaction in company CRM SMaRT, and create and link to appropriate opportunities in the system

•Execute and adhere to DLT Lead Pass documentation and submission process

•Establish and maintain ongoing business relationships with technology company reps, channel partner reps, and government customers to grow DLT contact database and overall public sector network

•Meet and exceed established performance goals

Global Relationship Manager, Hurricane Electric, Remote, August 2019 – December 2019

•Globally hunt for and qualify new business opportunities around the globe, primarily searching for businesses with an Autonomous System Number

•Through direct calling, email and other contact efforts, identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers

•Compliment prospecting and selling efforts through customer face to face meetings

•Leverage consultative and relationship building selling techniques to identify current and future connectivity solutions

•Achieve monthly revenue goals by selling into one of 3 Hurricane Electric Data Centers, Layer 2 Transport, IP Transit, or sell dedicated servers to qualified customers

National Account Manager, Cogent Communications, Herndon, Virginia April 2017 – August 2019

•Hunting to Identify new business opportunities within National Sales Territory focused on the Mid Market and non-named National Account target market segments (up to 500 – 999 employees)

•Through direct calling, email and other contact efforts you will identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers

•Compliment prospecting and selling efforts through field work such as building walks, lobby events, property management relationships, and customer face to face meetings

•Leverage consultative and relationship building selling techniques you will identify current and future connectivity solutions

•Help Cogent customers and prospects by positioning our services for new business

•Achieve monthly revenue goals by selling into the nation's largest commercial and retail buildings; office parks and professional campuses

•Used CRM Salesforce.com to input data

EDUCATION:

A+/Network/Security +

IT University Online & New Horizons Computer Learning Center, McLean, Virginia

Business Management

Thomas Nelson Community College, Hampton, Virginia

High School Diploma

Bethel High School, Hampton, Virginia

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