Medical Billing Manager
Resume:
Shawneeque Richardson
Suffolk, VA 23434
Jail Officer
Western Tidewater Regional Jail,
June 2011 – Present
9e.g. *Ensure the care, custody and control of inmates in accordance with Department policies and
procedures. To provide such care, custody and control, touring of assigned areas (which requires in
some cases to periodically climb approximately 10-15 stairs); observe inmate activity in person and on closed-circuit9
monitors; identify inmates who have behavioral, medical or other problems so that appropriate safety and security
measures may be taken; and perform general security duties to prevent escape, disorder, rule infractions and harm to
inmates, visitors and staff.
*The general security duties performed requires inmate searches, visitors, cells and other areas for weapons and contraband; monitor and regulate inmate and staff movement; maintain and record inmate counts, cell assignments and other pertinent information; escort inmates within and outside the institution; use and maintain keys and other equipment; and supervise inmate work details.
*Specific security duties vary by post assignment. Depending on post assignment, both the general and specific security duties range from sedentary to very active in nature.
Business Account Executive
Charter Communications, Public Company; CHTRQ; Telecommunications industry
June 2010 – June 2011
* Responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory.
* Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, managed security, managed internet router, toll free, additional email addresses, static IPs and more.
* Achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers.
* Responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale.
* Responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within my assigned territory.
* 100% focused on generating new Internet, voice and video customers
Branch Manager
Old Point National Bank, Public Company; OPOF; Banking industry
July 2003 – April 2010 (6 years 10 months)
* Directed and oversaw the activities of the branch and staff providing administrative and operational support as needed and required.
* Provided quality customer service to develop new business and maintain existing relationships.
* Accepted, processed and approved consumer and small business loans.
* Projected and monitored department budget to ensure profitability.
* Actively involved in and represented OPNB at designated community/civic functions and events.
* Managed branch deposits of $20 million+, and a loan portfolio of $3 million+.
* Exercised the usual authority of a manager concerning staffing, training, performance appraisals, promotions, salary recommendations and terminations.
Relationship Banker
BB&T, Public Company; BBT; Financial Services industry
1996– 2003 (7 years)
*Proactively initiated, developed, and managed long-term, profitable relationships. Managed existing client relationships to identify future needs and consultatively addressed them.
*Served as primary contact for new account openings and cross sale of other products and services to clients and prospects.
* Supported team sales process by acting upon or referring identified client needs to other lines of business, including but not limited to, retail loan, mortgage, investments, private banking, insurance, small business, merchant services, and other areas.
Education
Madison University, B.S., Banking, 2002 – 2003
Norfolk State University, 1996
Medical Billing/ Coding - 1998
Real Estate Licensure – 2010
DCJS Certification - 2011
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