Assistant Office

TAWANNA TAYLOR

*** ***** **** ****** ***. B • Gadsden, AL 35901 • 256-***-**** • *******.*.******@*****.***

Education

MedCA

National Certified Phlebotomy Technician

Certificate, October 2020

Gadsden State Community College

Skills Training Medical Office Assistant

Phlebotomy/Certified Nurse Assistant

Certificate, June 2015

Certificate, September 2020

Litchfield High School

Diploma, May 2006

Skills

•Exceptional training in customer service and leadership skills

•Ability to multi-task

•Computer skills in Microsoft Office 2013

•Pleasing personality

•Vital Signs and Basic Medical Terminology

•Editing

•Knowledgeable of planning and organization

•Venipuncture and Capillary puncture

•Blood Collection and Handling Safety

•Medical Records Review

•Blood Specimen Storage

•Patient and Donor Care

•Quality Assurance and Control

Experience

Gadsden City School System August 2018 - Present

Substitute Teacher

Assurance that the students are safe

Following the Teacher’s agenda of day

Enforcing the rules current teacher has placed

Making sure that students complete the task/agenda of the day

Burkes Outlet Gadsden, Al December 2017- February2018

Supervisor

Delegate responsibilities to cashiers

Balancing and making daily bank deposits

Resetting Departments according to visual monthly displays

Assure store is well maintained during shift and closing

Load and unload merchandise/ properly processing paperwork

Country Financial Gadsden, AL

Administrative Assistant November 2016-Aug 2017

Appointment setting

Customer account maintenance

Billing – Accepting payments, resolving issues, updating information

Customer care

Office organization

Aldi Gadsden, AL

Shift Manger April 2012- March 2016

•Offer individual customer service

•Maintain an accurate account of the till

•Delegate responsibilities to cashier team members

•Manage stock and inventory of the store

•Establish store recovery before the start of each shift

•Placing daily shipment orders

•Deposits and daily count downs

United Way Gadsden, AL

I&R Specialist November 2015- February 2016

AIRS Dispatching system

Resource development for five counties (listing available resources)

Provide information and referrals to callers to various agencies

Performed follow-up calls to ensure connection to needed services

Data entry for each agency

Annual updates of each agency

Proper usage of phone etiquette

Volunteer Day of Action organization and participation

Contact this candidate