Manager Project

Overall Work Experience:

** ***** ** *********** ********** experience working on ongoing projects and serving as a liaison between the client and the project team. This has included managing schedules for multiple teams as well as preparing and submitting status reports. Over six years of continuous project management experience, which includes contract mods, procurements and budgeting, assessing project issues and then enacting responses that will meet project specific goals. This includes results that affect productivity and meet project objectives. Background in developing processes for monitoring project and operations progress as well as experience in solving issues when they occur. Familiarity with meeting stakeholder expectations and extensive knowledge in managing teams as well as varied technologies across many facets of project support. Clearance Status: Active DoD CAF Secret Clearance granted 02/24/2016. Last OPM investigation was closed on 02/11/2016 and is still current.

PROFESSIONAL EXPERIENCE:

GDIT (Formally CSRA Inc.), Chantilly, Virginia

POA&M Manager/Senior Security Analyst, Federal Energy Regulatory Commission (FERC), ITSS Project – GDIT Contract, Washington, DC 2019 to Present

Key Accomplishments

Conduct security assessments of systems to identify vulnerabilities, providing recommendations for their remediation and assisting system owners in implementing effective safeguards.

Understand ATO, POA&M, Security Engineering and Security Assessment processes

Document plans of action and milestones for corrective action following assessment activities in response to vulnerabilities

Lead monthly POA&M Meeting for all controls pertinent to FERC

Knowledge of NIST SP 800-53 r3/r4https://nvd.nist.gov/800-53/Rev4

Manage POA&M repository, meet with system owners and assignees in order to comply with milestones and deadlines

Function as an information system security subject matter expert (SME) on FISMA, NIST standards and guidelines,

Track and monitor all POA&M activity and reports metrics as required.

Provide support for Assessment and Authorization (A&A) activities including monthly Risk Dashboards and proposed POA&M Reports

Resolve security control failures and system security documentation to determine compliance

Hold a Public Trust Clearance with Suitability

Also have an active Secret Clearance: Eligibility: Secret, 2016 02 24, DOD CAF

IT Project Manager, Securities and Exchange Commission, OIT Infrastructure Support Services ISS – GDIT Contract, Washington, DC 2016 to 2019

Key Accomplishments

Project manager for a $1.6 million dollar 4000 unit laptop and desktop refresh project that encompasses the entire SEC including headquarters and all eleven regional offices

Project Manager for laptop refresh for Corporate Finance Department at the SEC involving deployment of 140 laptops with a team of four technicians over a two-month period

Me regularly with stakeholders for updates and discussions as well as submit weekly status reports

Worked with the Tech Lead to find solutions to issues related to imaging and deployment of hardware

Wrote the project proposal for a RFID Refresh Project

Developed a risk register and risk analysis plan for the OIT ISS project group

Developed a project consolidation plan for the OIT ISS project group

Project Coordinator, Department of State, Refugee Processing Center Contract – CSRA Contract, Rosslyn, VA 2015 to 2016

Key Accomplishments

Responsible for all contract deliverables, including Monthly Status Report

Met with client regularly to discuss processes and find solutions to issues surrounding licensing of equipment and procurements

Expertise in procurements for all hardware and software required for the project

Responsible for onboarding and off boarding of staff including Department of State badging and security clearances

Responsible for tracking all training of staff including the monthly training deliverable for the client

Project Control Officer, National Cancer Institute, CBIIT - CSRA Contract, Rockville, MD 2013 to 2015

Key Accomplishments

Sole administrative officer on the CSRA/GDIT NCI CBIIT contract for NIH, which included IT staff of 215+ employees in seven buildings spread out throughout the Washington, DC Metropolitan area which included four buildings at NIH Headquarters in Bethesda

Served as liaison between client site and CSRA/GDIT corporate headquarters which included providing HR support

Provided facilities support for seven buildings including four on NIH Campus in Bethesda

Tracked all training and certification required for the IT staff, which included arranging training classes both on site and off site

Responsible for the Monthly Status Report deliverable for the NCI Client

Responsible for all onboarding and off boarding of staff on the contract

Operations Support Specialist, CDMRP - CSRA Contract, Frederick, MD 2006 to 2013

Key Accomplishments

Extensive experience developing and maintaining a SOP library for processes used for various clients and outside vendors.

Ensured reports, summary statements, and other documents met established client specifications and adhered to standards for quality, format, and style

Extensive experience in all aspects of onsite conferences, as well as teleconferences and video conferencing

Provided logistical and administrative support for the Administrative Support Manager and administrative supervisors as well as all scientific staff

FedEx Express Corporation, Memphis, Tennessee

Manager, Station Operations – CDL, Hagerstown, MD 2004 to 2006

Key Accomplishments

Selected, trained, developed approximately 20 hourly employees within evening shift work group

Manager in charge of bulk shipments for the Hagerstown Station. Extensive experience working with outside vendors

Sole manager on site during evening shift for a station of over 115 employees

Managed a staff of 20 couriers and handlers for pick up, drop off, offloading of equipment and all aspects of their job performance

Controlled and utilized manpower through planning, organizing and scheduling to minimize loss of time, working with capital and expense budgets

Met critical time constraints in order for packages and equipment to arrive at Dulles Airport in time to meet the nightly flights to the Memphis Hub

Monitored and verified daily, weekly and monthly reports within manager’s group

Met regularly with customers including GM, Amazon and Staples to provide excellent customer service as well as work out logistics and provide personnel during high productivity

Was responsible for annual performance evaluations of work group employees

MEDEX ASSISTANCE CORPORATION, Towson, Maryland

Evening Operations Supervisor, Towson, MD 1989 to 2004

Managed all emergency medical and travel cases for insurance companies, private businesses, and government contractors throughout Europe, Africa and Asia, including training, coaching and supervising a staff of five evening Assistance Coordinators in an emergency call center

Also provided 24/7 backup on all shifts to resolve operational problems including power outages, computer failures, and storm conditions or political insurrections throughout the world

Operations Manager, Brighton Office, United Kingdom 1998 to 1999

Selected by new management to oversee the UK operation during a period of transition.

Assisted in hiring and training of a new office manager and all new staff of 15

Conducted marketing trips to Barcelona, Madrid, and Malaga, Spain

Traveled to Prague, Czech Republic and Budapest, Hungary to meet with medical providers for credentialing purposes, which included inspection of hospital facilities, as well as meetings with doctors and hospital administrators

Met with air ambulance companies and nurse escort services to discuss subcontracting

Met with representatives of Sheldon Little Security to discuss security issues for a new client

EDUCATION:

Master of Science Degree, Operations and Project Management –

SOUTHERN NEW HAMPSHIRE UNIVERSITY, Manchester, New Hampshire

4.0 GPA

Bachelor of Science Degree, Mass Communications

TOWSON UNIVERSITY, Towson, Maryland

4.0 GPA; Dean’s List Student

Bachelor of Arts Degree, Cross-Cultural Studies

JUNIATA COLLEGE, Huntingdon, Pennsylvania

3.3 GPA; Junior Year Abroad, University of Barcelona, Barcelona, Spain

SKILLS/EXPERTISE

Over six years’ experience in Project Management

Strong background in logistics and operations management

Expertise in budget and training as well as certification tracking

Expertise in monthly deliverables including the Monthly Status Report

Proficient written and verbal skills in Spanish

ITIL Foundations Certification

Anne Katherine Aldridge, MSc, ITILv3

11921 Little Antietam Road

Smithsburg, MD 21783

Cell: 443-***-**** Email: ******@***.***

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