Manager Training

Alberto Garcia

https://www.linkedin.com/in/alberto-garcia-36024172/?locale=en_US

Bachelor's C.P. Accounting

& First year Psychology.

Master s Management skills

+52 Mobile 555-***-****

Profile

Profile

erfil

• Certified International Professional

Training Manager (CIPTM) .

• 17 years building up Learning

Organizations, SME in managing,

training, developing, and transforming

people & Organizations lives.

• Business Process Improvement, metrics,

and KPIs implementation, Project

Management within small and large

companies +-5k employees.

Actimize, Brainshark, Citiscreening, Excel, GLMS, Google: classroom, Docs, Hangouts, GoToMeeting, GoToWebinar, Kroner, LinkedIn, LMS, Mantas, Microsoft Office, Teams, Power BI, Prezi, RamsSOI, Sanctions Search, SAP, Skype, SOI, SQL, Teradata, Visio, Webex, Zoom.

Competencies

*******.**.***@*****.***

México

Bilingüe: spanish- english

Learning French

Add value strategy

• Active listening

• Adaptable

• Analytical

• Creative

• Emphatic

• Emotional intelligence

• Fast learner

• Goal-oriented

• Good speaker

• Hands-on mentality

• Leadership

• Multitask

• Negotiator

Tech skills

1. Business strategy.

2. Customer Centricity Culture.

3. Training and education.

4. Goal setting orientation.

5. Effective KPIs.

6. BPI and its documentary structure.

7. People's development.

8. Continuous improvement.

(Operations & Strategy).

9. Internal control framework improvement.

10. Operational synergy.

Soft skills

Thousands of clients satisfied!

Willing to reside or travel globally! ETA Visa Passport current Auditor

Operacional

Senior

Auditor

Operations

Trainer

AML Training

Manager

English &

Human

Development

Teacher

Training &

Development

Consultant

Compliance

Manager

Oct, 2007

Oct, 2009

Oct, 2009

May, 2010

Oct, 2009

May, 2010

Aug, 2013

Jan, 2016

Feb, 2016

Jul, 2017

Sep, 2017

May, 2018

Jan, 2019

Feb, 2020

Director Operations

Training

May, 2020

May, 2021

• People management

• Persistent

• Persuasive

• Planner

• Pragmatic

• Reliable

• Straight to the point

• Self-disciplined

• Strategic decision making

• Team player

• Time, conflict & stress

management Mngmt.

• Troubleshooting

• Annual Training Plan designing and strategic management C&D programs.

• Project Management, methodologies, methods, and tools for Training & OD, and Continuous improvement (Delphi, ADDIE, BPI, PMO, AGILE, SCRUM, COPC, ISO 31000, 37001, 19600, COSO, Kaizen, Six Sigma, Lean Manufacturing, SWOT, Poka Yoke, Gemba, Pull, JIT: Jidoka, Kanban, TOPS, 5Ws, 5Ws + 2Hs, ANDON, KPIs, Yoruba, Jishuken, PDCA, 5S, 8Ds).

• Evaluation methods, Pedagogy, Andragogy, Huetagogy, Gamification, Learning Theories, Edgar Dale, Instructional Design, Kirkpatrick Model, Batteries for service certification, etc.).

• Recruitment & hiring Elon Reeve Musk style (STAR).

• Management & Talent Development.

• Statistics and Budget management.

• Professional Trainer Skills.

• Founder of 12 steps Methodology (For operational-strategic SMART KPIs).

• Banking Services (Call Center, CCC, Credit, restructuring, retail, mortgage, commercial, automotive, government (factoring, FIRA, NAFIN), payments

(Domestic, International, SWIFT), withdrawals, donations, foreclosures, and remittances: P2P, B2B, B2P, P2B).

• Audit management & Compliance Programs

(BSA, FINTRAC, FinCEN, KYC, AML/CTF, FIU, G. Sanctions, Anti-Fraud, Ethics). Please, scan & download in

just 5 seconds

Shall we talk about our results?

Contact this candidate