Customer service representative. Chat process and Voice process.

Curriculum Vitae

MOUTISHA BISWAS

CAREER OBJECTIVE

To achieve high career growth through a continuous learning process, keeping myself dynamic, visionary, and competitive with the changing scenario of the world to contribute for the growth of organization by putting my best potential efforts and knowledge to reach the respective companies’ goals and objectives.

EDUCATIONAL QUALIFICATION

M.B.A in Hospitality and Hotel administration from Guru Nanak Institute of Hotel Management, JIS University.

B. A in English Hons from Banasthali University, Newai. Rajasthan

Higher Secondary, ISC, (12th standard) from Saltlake c a School. (English Medium)

Matriculation, ICSE, (10th standard) from Sacred Heart School, Kurseong.

COMPUTER KNOWLEDGE

Software: MS Office (Word, Excel, Power Point).

LANGUAGES KNOWN

English (Native like – Speak, Read, Write), Hindi (Native like - Speak, Read, Write), Bengali (Native - Speak, Read)

EXTRACURRICULAR ACTIVITIES/ACHIEVEMENTS

Certificate of Merit from High School.

Certificate of various extracurricular activities and games

Certificate of Merit for being “FOOD FEST ORGANISER IN IIT KHARAGPUR SPRING FEST 2018.

WORK EXPERIENCE

Have completed 6 months training as a CS Associate in AMAZON DEVELOPMENT CENTRE INDIA in VCS IN and UK chat process

Have done many Training’s in Food Production, Food & Beverage Service and Front Office in properties like Taj Bengal Kolkata, Swissotel Kolkata.

Have completed my 22 Weeks Industrial training from THE WESTIN KOLKATA RAJARHAT, that culminated an immediate job offer.

STRENGTHS

I lively communicate with people of all ages, relate fantastically well with different cultures and backgrounds.

I trained myself to remain calm & cool yet empathetic in tough situations and take constructive initiatives to find mutually amicable solutions and manage the situation.

I am a quick learner and responsibility taker.

I am honest, and I always strive for superlative teamwork.

I strongly believe in commitment and finest quality performance.

WEAKNESS

I am too much of a perfectionist

I care too much about the work being done on time

HOBBIES / INTERESTS

Photography

Travelling

Sports

Singing

PERSONAL DETAILS

Nationality: Indian

Sex: FEMALE

Marital status: Unmarried

Date of Birth: 20-12-1994

CONTACT DETAILS

Contact number: +91-798*******, +91-828*******

E mail: ********.******@*****.***

Residential Address: C-9/F, Verma Flats, 35 Lawrence Street. Uttarpara. Hooghly. Pin-712258, India

I do hereby confirm that the information furnished above is true to the best of my knowledge.

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