Life Insurance Test
Resume:
Professional Summary:
Over ** years of experience in Information Technology in the field of Software Quality Assurance of Web based Applications, Mobile Testing, Cloud testing, Mainframe Testing, Database applications & GUI based Client Server across various platforms.
Expertise in SOAP UI, Accessibility testing, Smoke Testing, System Testing, Functional Testing, Performance Testing, Integration Testing, Regression Testing and User Acceptance Testing (UAT).
Extensive experience in supporting QA activities for production fall outs by working closely with Business users, functional Analysts and Developers to understand and gather required inputs & implementation support during major/minor releases.
Extensive experience in Test Management tool HP ALM for creation and execution of Test cases.
Expertise in preparing test plans, formulating test scenarios, preparing traceability matrix from the requirements document and test case document.
Expertise in interacting with Business and Development to nail down the issues in order to meet the project deadlines
Proficient in working with various Testing Methodologies like Agile, Water fall Models.
Worked closely with developers and business analysts to create scripts that emulate the actual business process for testing.
Experience in writing and executing SQL queries to validate data in Oracle and SQL backend.
Knowledge in Linux Commands to support testing to avoid the external interface impacts.
Expertise in communicating with Clients/Users periodically to review the test requirements, goals and their expectations, provide test results and status.
Extensive in Manual Testing and Automation experience involving usage of WinRunner, QTP and Test Director/Quality Center tools.
expectations, provide test results and testing status.
Domain Experience:
Banking: Consumer Banking, Wealth Management (www.mymerril.com)
Insurance: Prudential Financials – Group Insurance.
Telecom: Telstra, Verizon
Manufacturing: General Motors
Education & Training(s):
Master of Computer Applications (M C A), S K University, India.
2 Day Agile Bootcamp training
Selenium Training in BOA (Bank of America)
Technical Skills:
Operating Systems
Linux, MS-DOS, Windows NT/2000/2003/XP, Z/OS
Automation Tool
Winrunner7.0,Loadrunner8.0,QTP9.0 and G-Link
Defect Tracking Tools
Test Director 7.0, Rational Clear Quest, Quality Center 9.0, HP ALM
Languages
C, C ++, HTML, PL/SQL,Cobol, JCL
Schedulers
Control-M, JobTrac, Autosys
Databases
Oracle, DB2
Web Related
Websphere, HTML, IIS Web Server, Apache
Other Tools
SOAP UI, FILE-AID, QMF, SPUFI, JIRA, JAWS, SYNERGY WEB
Testing Methodologies
Safe Agile Methodology, Waterfall Model
WORK EXPERIENCE:
Lead QA Analyst Merrill Lynch, Pennington NJ
Duration: May 2019 – Current
Environment : Java J2EE, Oracle, JIRA, HP ALM, SharePoint, Soap UI, MLIF Service Tester, GE Trace
Project Summary:
Project 1: MEGI (Merrill Edge Guided Investing) is a web application & Mobile app wherein it offers various investment products to customer to manage and plan individual financial solutions.
Project 2: PRS (Personal Retirement Strategy) is an internal application for BOA Associates to plan their Retirement.
Lead QA Responsibilities:
Extensive experience in web services/API testing using SoapUI, internal tool MLIF Service tester.
Led the QA team for production validation for the go live features of mymerrill.com
Supported Monthly releases for Regression and Quarterly releases for newly developed features
Coordinated and mentored offshore team to track the status of user stories & help in data set up, requirement clarifications.
Reviewed User stories with product owner & agile team.
Quickly learned and adapted working on Merrill internal applications
Home Office, DataX, EAOUI for various data set up & manipulation
Synergy Web, Iserv etc. for data manipulation.
Conducted defect triage meetings with agile team and product during integration and regression phase of validation.
Used ALM as a test management tool for tracking of test design & execution, managing defects.
Reported weekly QA Train teams’ status to the executive leadership.
Prepared QA artifacts such as test plan & test summary report, conducted test design walk-thorough with the project team.
Led the scrum team by running the agile ceremonies such as Daily scrum, Sprint planning, Sprint demo, Sprint Review and sprint retrospective.
Worked with other scrum and agile coaches for productive result-oriented communication.
Facilitated the scrum team in translating the business & technical requirements into healthy product backlog.
Sr QA Analyst TD Bank, Mount Laurel NJ
Duration: Aug 18 – May 19
Environment : Java J2EE, JIRA, Confluence, HP ALM, Mainframe, SharePoint, HP ALM, Jenkins, IMAZING, Andriod Studio, Charles and Omnibug
Description:
TD Bank US digital platform is an online application and TD Universal app is the mobile app, wherein it offers various services and products for retail and small business customers.Some of the features are Retrieve/Change username, Mobile Wallet pay, Disputes etc. Debit card dispute is one of the EPIC which is being developed to enhance dispute process to speed up fraud alerts and provide self service options for the customer online and Mobile.
Responsibilities:
Participated in various agile ceremonies (Stand up, Refinement, Retrospective and Sprint Planning)
Performed Smoke, functional and regression on all new and existing features of Mobile/Web application.
Collaborated with developers and other agile team members to clarify specifications, identify and resolve various issues.
Performed accessibility testing using Talkback and Voiceover on the mobile devices and JAWS for online
Worked as part of an Agile scrum team, focusing on Web testing, mobile testing (Android/iOS) and API testing using Swagger tool.
Performed Omniture (Analytics/Tagging) testing using Charles and Omnibug
Performed Omni-dial testing for call center activities.
Involved in creation of functional testing, and implementation of business validations.
Interaction with Business Teams, Users and Dev team for issue resolution.
Facilitate agile ceremonies in absense of Scrum master.
Sr QA Analyst Synchronoss Technologies, Bridge Water NJ Duration: Nov 16 – Jun 17
Environment : Android 7.0, JIRA, Opium, Verizon Cloud, Java, J2EE, Spring framework, JQuery, XML, XSL, WebSphere Application Server 7.0/6.0, Oracle, SQL Server
Description:
Verizon Cloud is a service that offers secure cloud storage to wirelessly back up and sync the content on your mobile device. Verizon Cloud is used to sync content between phone, tablet, computer and other devices. It ensures content is available virtually anywhere you want to access or manage it. There are many features available on cloud like Contacts, Calls, Messages,Photos, Videos, Music and Documents. Cloud storage can be upgraded. Sharing of Content is available through various other apps.
Responsibilities:
Persistently sought and gained knowledge on subsystems for authentication and provisioning.
All Cloud client features: Regression testing on various mobiles and tablet devices.
Involved in creation of Test strategy and objectives, Test plan and functional testing, and implementation of business validations.
Provided late night to early morning support for maintenance.
Defect management activities like Log, track and communicating defects status.
Participating in lessons learnt meetings and proactively providing the inputs.
Involved in creation of massive test data for perform performance testing for photos, videos, documents and music on verizon cloud test data for performance testing.
Communicated activities/progress to project manager and business team
Status reporting on daily and weekly basis.
QA Analyst Prudential GI, Roseland NJ
Duration: Jan 14 – Nov 15
Environment : Java, J2EE, Spring framework, JQuery, XML, XSL, Log4j, WebSphere Application Server 7.0/6.0, Oracle, SQL Server, Team Tracker, HP ALM 11.0, G-Link,SqlDbx, Eclipse, CMWS and Compass
Description:
OSGLI (Office of the service member group life insurance) is self service web-site designed for veterans. The main business functionality of this web site is to enroll the user into OSGLI coverage and once the user is enrolled it will be used for various self service functionalities. This will avoid lot of paper work for the user and Prudential. The functionalities supported to the user are – enrolling into coverage, creating user id, resetting password, forgot userid, forgot password, changing address, printing certificate, adding beneficiaries, paying premium(credit/debit card, check), changing premium plan etc. Another module called OSGLI Admin is used to setup veterans into the system and it controls functionality to the main website.
Responsibilities:
Review and understand system requirements and funtional specifications.
Responsible for development of test strategies and creation of appropriate test harnesses.
Involve in creation of Test strategy and objectives, Test plan and functional testing, and implementation of business validations.
Writing the test cases based on the functional specification document.
Executed complex SQL queries for validating the mapping of database fields and data compatibility with the front end application.
Recorded test cases into HP ALM and created test plans for QA/IT execution in the Test Lab.
Deeply involved in execution of UI, Funtional and integration testing.
Maintained relations across all respective teams (Pramerica, IBM, Prudetnail-GI) so as to coordinate and communicate defects resolution on time & until closure.
Defect management activities like Log, track and communicating defects status through ALM
Involved in testing the VGLI web, Compass, LCMS, QTS, CMWS and Customer One applications.
Developed BPT test scenarios for VGLI web using G-link.
Co-ordinate the UAT support for issues resolutions with Business and User teams.
Communicate activities/progress to project manager and business team
Submitted Test case results, Defect metrics and Status execution charts regulary to the management.
Verified the requests and responses of the WSDL and Serivces consumed from and by OSGLI web services with different systems using SOAP-UI.
Participating in lessions learnt meetings and proactively providing the inputs.
Involved in creation of extensive test data for performance testing.
QA Tester Telstra, Australia
Duration: Jul 05 – Aug 07
Environment : COBOL, JCL, DB2, CICS, PL/SQL, Conrol-M Scheduler, Quality Center 9.0, Rational Clear Quest
Description:
The Telstra’s project is part of the Transformation program whereby payments between the various payment channels and Flexcab will be directed to the new Kenan/BP payment system depending on whether the customer has been flagged to have been migrated or is Locked on the Flexcab system. Data Layout of the File Structure sent to Kenan B/P via BillPay is verified along with Standard naming format of Legacy to enable processing from FLEXCAB to Kenan BillPay Retail. Lockbox File format for different record types is checked. Payment files from Flexcab and Mica are passed to Kenan via the Telstra NT box.
Responsibilities:
Provided estimations for testing on each program based on the complexity and functional changes.
Knowledge transfer sessions to the offshore testing team members in making them understand the functionality of the programs and its complexity to script the test cases.
Used Quality Center for requirements management, planning, scheduling, running tests, defect tracking and manage the defects and executing the test cases.
Writing Test Scenarios and Test Cases on Requirement Documents.
Developing test summary reports and analyzing the results of scripts.
Conducted system integration and Regression testing, debugged the testing errors and interacted with developers to resolve the issues
Writing SQL queries to identify and set up test scenarios
Involved in submitting Bug Report weekly. Used resource Excel spread sheets to list problems for different modules.
Interacted with clients and participated in client meetings
QA Tester General Motors, USA
Duration: Jul 03 – Aug 05
Environment : Websphere MQ, Websphere MQ Workflow, Websphere App Server, Linux, Windows NT/2000/XP, MVS, J2EE, JAVA, XML/HTML, WinRunner, Test Director
Description:
The system is used in Assembly plants to manage the orders from the higher level corporate system, and to report back to that system the status of each vehicle as it is being built. This consists of detailed build information for every vehicle to be produced. It then services requests from either users or plant floor systems to supply build information for the vehicle ordered. At various states of production, including final shipping, messages are returned by the system to MGO indicating the progress of the vehicle.
Responsibilities:
Knowledge transfer sessions to the offshore testing team members in making them understand the functionality of the requirements and its complexity to script the test cases.
Conduct and co-ordinate Peer Review activities during Test Planning and Test Execution phase. Ensure test cases are developed according to standards for both manual and automated.
Used Test Director for running tests, defect tracking and manage the defects .
Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met.
Writing Test Scenarios and Test Cases on Requirement Documents.
Developing test summary reports and analyzing the results.
Conducted Regression testing, debugged the testing errors and interacted with developers to resolve the issues
Involved in submitting Bug Report weekly. Used resource Excel spread sheets to list problems for different modules.
Interacted with clients and participated in client meetings
Created GUI Map File in the application being tested
Create test scripts by recording, programming, or a combination of both.
Performing GUI, Smoke & Regression testing for the different release.
Sowjanya Siddavarapu
*******************@*****.***
Senior Lead QA Analyst/ Scrum Master
570-***-**** (Mobile)
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