Executive Assistant Employee Relations
Resume:
Rania
Nazhat
**** ********** **** *******, ** **030
*******@*****.***
Accomplished and meticulous executive assistant with 13 years of administrative experience. Equipped with an exceptional ability to facilitate all aspects of internal and external communications, support day- to-day administrative, financial, and operational functions by working collaboratively with c-level executives. Serves as an effective gatekeeper; prepares well-researched and accurate documents; manages busy calendars; and efficiently handles daily office tasks. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time, and boost efficiency.
Areas of Expertise: File Maintenance - Schedule Management – Time Management – Budget Management – Organizational Skills – Client and Employee Relations – Event and Travel Planning–
Experience
2009 – PRESENT
Executive Assistant/The Wentworth Group/ The Stafford Foundation, Washington, D.C.
Tasked with saving time for top-level executives. Saved each an average of 5 hours per week, which translates to $10,000 a week at current salaries.
Supported executives with project support, data tracking, and administrative tasks. Frequently commended for quick-thinking and resourcefulness.
Trusted with a $150,000 budget to coordinate all international and domestic travel arrangements for executives going to corporate events to include itineraries/agendas, ground and air transportation, lodging, escort, and protocol duties involving the direct interface with the operations of hosting organizations.
Uses knowledge of various kinds of office software to manipulate text and apply formats, revisions, deletions, and additions.
Trained 20 volunteers on customer service and other event procedures, including professionalism and marketing.
Organized, coordinated, assigned and disbursed various event tickets to up to 20 clients and other guests of the CEO
Saved $5,000 a year in event planning for events, holidays, anniversaries, etc. after negotiating with event vendors.
Analyzes the nature and gravity of issues or situations involved, ensures that matters requiring the CEO’s attention are afforded the appropriate priority and response.
Manages all aspects of the CEO’s schedule to de-conflict and synchronize activities.
2007 – 2009
Executive Assistant/Unitech, Washington, D.C.
Worked with firm’s CEO as right-hand assistant, booking all travel, off-site meetings, and conferences.
Provided effective resolutions with the team and responded to their work/requests prior to involving the CEO
Managed internal databases, files, and documents with privacy and coordinated executives’ calendars and personal events
Edited and approved expense reports for CEO and other executives.
Created processes and procedures to manage a variety of administrative duties for the staff, including scheduling and PowerPoint creation
Drafted, produced, and proofread business correspondence for the CEO
Assisted the CEO with new business development activities by aggressively looking for networking opportunities
2004 – 2007
Administrative Assistant/American Security Programs, Inc., Washington, D.C.
Maintained demanding calendars for senior team, which included arranging and coordinating all meetings, internally and externally, as well as teleconferences
Trusted confidant and daily life organizer, both personally and professionally
Primary point of contact for all outside and inside clients prior to interface with the CEO
Consistently delivered high quality work within established time frames
Performed general office duties such as ordering office supplies, maintaining record management systems, and performing bookkeeping work.
2002 – 2004
Medical Receptionist/Family Medicine Associates, Washington, D.C.
Checked 50+ patients in and out of the medical clinic per day, including scheduling appointments, collecting co-pays/deductibles and applying insurance codes
Implemented changes to scheduling system to improve patient flow by grouping similar services, avoiding scheduling more than one new patient per hour, etc.
Verified insurance coverage for all new patients and monitored existing patients' insurance coverage for potential changes
2000 – 2002
Administrative Assistant/The Library of Congress, Washington, D.C.
Updated and revised over 400 business documents in order to improve record management and processing
Typed book description for nationwide libraries that improved the search efficiency for users
Reviewed and distributed correspondence/mail, screened calls and visitors, answered questions and completed business involving administrative policies.
Skills
Type 55 WPM • Proficient with Corporate Web Accounts • Verbal in Arabic • Excellent time management skills • Conflict Management • Microsoft Office Suites • Data analytics •ADP WFN • Public Notary of Virginia
Education
Liberal Arts: Bachelor of Arts/ Northern Virginia Community College, Sterling, VA 2008
Liberal Arts: Bachelor of Arts/ Montgomery Community College, Rockville, MD 2002
Community Involvement
Outreach Coordinator/Alfred Street Baptist Church, Alexandria, VA
Developed, implemented, and managed youth services budget and prepared detailed reports to determine impact.
Wrote program proposals to include cost services, number of participants, facility overhead, and targeted population to support.
Ensured program and project compliance with church protocols
Liaised with existing programs to broaden support services to youth where appropriate.
Created project and program literature and promotional material for dissemination throughout community and youth events.
Recruited, trained, and supervised 500 volunteer staff focusing on advocacy youth development and underprivileged youth
Developed and implemented needs-based programs for youths focusing on academics, support and self-care.
Researched sourced and secured funding for projects and programs through community awareness and fundraising activities.
Provided ongoing evaluation and assessment of programs to determine effectiveness and maintain organizational objectives.
Managed a core team of 25 workers to execute planned outreach events providing school supplies and clothing to approximately 2000 youth
Planned all aspects of project including community, culinary, facilities, and security
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